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randyps
Contributor II
October 5, 2021
Answered

I have ordered a Beam Gen 2. Once setup how to decommision the original beam?

Once I get my Beam Gen 2 setup, do I need to do anything to remove my original Beam from association with my account to free it up for another happy home?

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Airgetlam
AirgetlamAnswer
October 5, 2021

See a similar post here:

 

Bruce
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3 replies

GuitarSuperstar
Lead Maestro
October 5, 2021

After you set up the new Beam, reset the old Beam before you sell it or give it away by following these instructions:

https://support.sonos.com/s/article/1096?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
    buzz
    buzz
    Grand Maestro
    October 5, 2021

    As a first step, remove any surrounds and SUB’s associated with the current BEAM.

      Airgetlam
      AirgetlamAnswer
      October 5, 2021

      See a similar post here:

       

      Bruce
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