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I have ordered a Beam Gen 2. Once setup how to decommision the original beam?

  • 5 October 2021
  • 3 replies
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Once I get my Beam Gen 2 setup, do I need to do anything to remove my original Beam from association with my account to free it up for another happy home?

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Best answer by Airgetlam 5 October 2021, 21:50

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Userlevel 7

After you set up the new Beam, reset the old Beam before you sell it or give it away by following these instructions:

https://support.sonos.com/s/article/1096?language=en_US

As a first step, remove any surrounds and SUB’s associated with the current BEAM.

See a similar post here: