some speakers cutting out

  • 2 October 2021
  • 2 replies

Hi, when I'm playing my music through grouped speakers some of the speakers that are grouped cut in and out while others carry on playing ?


Best answer by UKMedia 2 October 2021, 11:22

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Userlevel 7
Badge +20

This is normally down to poor connections between your players.  How are you connecting your Sonos devices? (Wi-Fi or Ethernet)  

Please follow the steps in this article and let us know if the problem persists: Music service audio stops or skips | Sonos

I have one unit plugged into the router and that connects to the rest via WiFi. It happens more if you skip a track, it cuts in and out on some speakers whilst continuing playing on others