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Hoping someone could advise on what the depth (front to back) of the flat portion of the Sonos Arc is? Thank you. 

Hi. Sonos rocks. But I keep loosing wifi to my speaker while in my home bar. It’s not that far from the router but I can’t bring either any closer to each other. I’m fitting a mesh system to my house. Will the TP link deco M9 work ok with it. 

From last few days my sonos subwoofer makes low beeping noise every few second.I ran diagnostics and number is 670796755

i have a cd player connected to an amp and stereo speakers (non Sonos).  how can I also connect the CD so the music plays through my Sonos speakers in another room. What cable do I need if any?

Hello all...looking in to buying the Sonos turntable and just wanting to know what I would need other than my speaker setup that I already have. My current setup is Beam, Sub, 3 1’s gen. 2 , roam and travel speakers. 

Buongiorno avrei una domanda: utilizzando Spotify su Sonos, mi sto accorgendo che spesso e volentieri il volume del sistema comincia ad andare per i fatti sui, abbassando o addirittura innalzando al max lo stesso....come se andasse in conflitto qualcosa. Ho fatto tutti gli aggiornamenti, ma niente, continua ad accadere. Sapete dirmi qualcosa? GrazieGood morning, I have a question: using Spotify on Sonos, I'm realizing that often and willingly the volume of the system begins to go about, lowering or even raising the same to the max .... as if something conflicting. I made all the updates, but nothing, it continues to happen. Can you tell me something? Thank you

I’ve made no changes to my sonos system.  All speakers are working perfectly, but when my move is grouped it says it’s playing but has no sound.  The volume is on and not muted.  If I press the pause button, all the grouped speakers pause. Please help.

Hi my sonos one SL has stopped receiving power, it less than 5 months old. It was using it as a part sonos arc system.

Hi there, I’ve got 6 SONOS devices in the house, all work perfectly at the same time or individually. However, over the last week or so I’ve noticed if I choose an album or playlist on the SONOS app via Amazon Music then almost all the speakers skip, hang, stutter or delay in playing the song. So as a 3rd line IT engineer with 21 years experience I started looking at the obvious. Router, dup IP’s, Wi-Fi interference etc and couldn't fix the issue. However I’ve discovered that if I ask Alexa to play the same album or playlist the issue never happens. It also wont happen if I use SONOS radio, TuneIn Radio or BBC Sounds etc For example, I can open the SONOS app and search for Fleetwood Mac Best Of. I find the album and press play. All the speakers start skipping and juddering, some don't play at all for 30 seconds and then start cutting in and out. If I press stop and then say “Alexa….. play Fleetwood Mac Best Of” - Alexa will find the same Album on the only streaming service I have (Amaz

Do you feel pressure from the Playbar when there are loud sounds from the movie you are watching? 

Hi. Im trying to use my Sonos Port with Denon Amp. (DENON DRA-800H) with no luck. There is no sound from input (output works). I’ve connected Port using RCA to CD 2 IN port, no sound. Then I’ve used COAX cable to connect to CD IN port, no sound as well. Im sure that Port is streaming, because when I connect it to Phono input, the sound plays as it should. Any help help? 

Microsoft upgraded me to Windows 11 with asking, and then Sonos keeps on telling me to check for updates -- I do this, it finds one, downloads and installs. Then asks me to check again, and downloads and installs…. and so on, and on. I cannot get to the music library on the PC; one the phone it no longer finds the music library, and the process of trying to connect via the phone is impossibly complicated with instructions written by someone who really doesn’t seem to like customers very much. Any ideas? I just want to listen to some music…….. 

Hi there I can’t seem to find a clear answer to this question.I have two rooms that I’d like to power with a single sonos amp.  Each room has two ceiling speakers that I'd like to replace with architectural ceiling speakers.  I realize only one audio output can be sent to all speakers, but can I ‘shut off’ individual architectural speakers, to only play the sound in one of the rooms?  I was hoping to set this up with airplay 2 and Apple Homekit to control the speakers of each room. Thanks

Ho acquistato sub usato, come faccio a sapere a quale generazione appartiene?

Hello  I have 3 of the SONOS ONE SL products.recently ive gotten TRAKTOR CONTROLLER S2 now i want to play from the CONTROLLER and have sound from the SONOS ONE SLIS IT POSSIBLE??if it is possible ill be happy to know how THANK YOU

Sonos just updated some of my speakers making them S2 - thus separating my system - so now my system no longer works as one, I didn’t update to S2 for this reason, but the latest S1 update has done it! One would think sonos are trying to “brick” our devices AGAIN!!!

Use my iPhone to stream podcasts via AirPlay to my Sonos Move however, the signal intermittently finds its way to other components on my Sonos network. Other than manually muting everything else, any ideas please?system consists of 2x old S5, 2x old S3, Old Sub, Connect amp, Bridge, & Move. 

Hi have tried to get help with this in a previous post “Move Stereo Pair Drops Speaker”.  When playing my stereo pair of move speakers using Spotify, it drops one of the speakers. Only solution is to reset the system and play exclusively from within the Sonos app, which has limited functionatlity.  Support seems lacking. 

Anyone else get this to work?  It is part of today’s 13.4 update.   But when I try to toggle battery saver mode to the On setting -- it immediately toggles back to “off” on its own.   I can’t get it to turn on.  Am I doing something wrong -- or is anyone else seeing this? I’m using an iPhone X -- latest iOS updates applied.   I have a Roam I’m trying to apply this to.Here’s what it says to do -- and I’m doing it (trying to):Enable Battery Saver on portable Sonos products | Sonos 

I have 8 Sonos products throughout my entire house on 4 separate floors.  They work great (for the most part) when I’m home alone.  However whenever I have a party and have more than 15 people at my house Sonos freezes up, stops playing, disconnects certain rooms, becomes all whacky in general and it’s an enormous buzzkill. This typically happens when I am streaming Spotify through Sonos, but has also happened with SoundCloud and YouTube Music.  Is this because I’m maxing out the bandwidth on my router?  If I got a separate router and WiFi network for my Sonos system would this likely fix the issue?

I'm wondering if someone could please help me out with my Beam soundbar. I have a 2007 Sharp Aquos LC-42XD1E LCD TV which i'm trying to connect to the beam , but because its an older TV it doesn't have a HDMI ARC connection, only a standard HDMI connection. It also doesn't have an optical digital port either. Is there any suggestions as to how i could get it working? I have attached a photo of the back connections on the TV, any help would be greatly appreciated 

Hey all, joined the Sonos family today!Beam Gen 2 and 2 x Sonos one SL.The rear speakers are on my back wall which my sofa backs directly onto.I have placed them about a foot above seated head height.Is this optimal? Or would ear level be better?Also they are on a shelf, should they be angled down? thanks in advance 

Hello,I have a Sonos Arc connected to my 2021 LG G1 television via the eARC HDMI cable that was provided with the soundbar. My system includes two Sonos Ones for surround and the Sonos sub. Over the last couple weeks, any Dolby Atmos content drops out after about 20 minutes. In order to get the sound back, I need to either unplug the HDMI cable and reconnect it, or switch to a different HDMI input and back to the original input via the TV remote. This happens when using the Xbox Series X via HDMI, or when using the Apple TV with any streaming services broadcasting in Atmos. I have tried several online troubleshooting steps such as: a different HDMI cable, unplugging the system and disconnecting the HDMI for several minutes and rebooting, turning off TV autoplay, disabling HDMI-CEC, disabling the TV’s wireless adapter and probably other things I am forgetting. It still seems to be happening without fail about every 20 minutes or so. in the TV settings I have it set to eARC on and I’ve t

I can’t seem to find a solution to my problem. I have a gen1 Apple TV 4K connected to my LG OLED C1 TV, which is connected to my Sonos Arc. When I set the TV to PASSTHROUGH, I get Atmos content no problem from my Apple TV, but I get no sound when playing Dolby 5.1 content. Sometimes, after resettling everything, I get sound but it comes in as Dolby Multichannel 7.1, which obviously isn’t correct. If I set my TV to AUTO, the content will play as Dolby Multichannel 5.1. I was told Passthrough is the best option but it sucks Audio doesn’t work for 5.1 content. Am I doing something wrong?

Hi,Earlier this year I followed instruction to download the new Sonos app (think its referred to as Sonos 2) and connected my 2 existing Play 1 devices. However I rarely use them but went to check them today and the app wont connect to them, in fact the “system” screen is all greyed out where it should show each Play1 device. Im getting an error message “unable to connect to Sonos” and when I try follow the “lets fix it” message I end up going around in circles. It’s as though it has an issue connected to my wifi/internet connection, and that works fine for all other devices. Any advice would be appreciatedThanks