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Hi all. So I want a wired network connection to my Beam. Rather then routing a separate ethernet cable, will a HDMI with ethernet cable from the Samsung TV’s eArc connection provide a wired connection to the Beam? TV has a wired connection via ethernet.

Hi everyone.I have just bought a beam gen2 connected to OLED LG EF950 (2016) NOT ATMOS TV.Beam is connected through ARC port to the oled and on the other hdmi is connected a firestick 4k max that would be able to handle and manage the Atmos signal.Problem is that despite beam gen2 and stick 4k max are Atmos compatible i cant be able to get Atmos.Surely problem is the oled.Any advice?Thank you 

BonjourIl n’y a pas de pass-through sur l’Apple TV. Le mode audio « auto » de l’Appletv envoie un flux audio  LPCM multicanal.Quand la source lue est en Dolby Atmos, retrouve t on les infos Atmos dans le LPCM multicanal en sortie audio ou non ?Pour résumer, est ce que si j’achète une Sonos ARC recevant du LPCM Multicanal de l’Apple TV lors de la lecture d’une source atmos, j’aurais bien les effets atmos restitués par la barre ?

Dear community, I have Sonos Playbar, Sonos subwoofer and 2 x Sonos one, the sound is brilliant but Playbar is hidden on the top of TV, subwoofer behind TV,  Sonos one speakers on stand at the back, I have no chance to hide them and I don't like it so I decided to sell it and made completely different setup but I am not sure of I am doing it right, my plan is to buy speakers which I can push into the wall and ceiling, it's quite expensive decision so I have to make sure it will be well spent money, first what exactly I do need to buy to make it work well should I keep Playbar and subwoofer ? Second I would like to get cinematic effect is it possible with in wall speakers ? Please advise, thank you, it will be set in room 5m X 3.5m ,TV is on one of the 3.5m wall if that helps and sofa opposite.

I'm thinking about buying a pair of Fives for a stereo pair. I would like to be able to move them occasionally to different rooms and was wondering if they mechanically couple to the stands or do they merely rest on top of them. Any info would be appreciated. Thanks in advance.

Hello! I can make an upgrade of an old play 1 and get 15% discount. Can I use this discount on the Carbon turntable which price is currently already discounted? tks 

Bonjour, l’écran tactile de mon controller CR200 ne fonctionne plus bien. Certaines zones sont inactives, ce qui ne me permet plus d’accéder à la plupart des fonctions.Y a-t-il une solution à ce problème ? Un réparation est-elle possible ?Merci d’avance.Gilles

Hi. I decided to leave beta program 2 days ago. I received the email as planned telling me I had to reinstall the Sonos app from the play store.After this, my system need to be “upgraded” (beta version is 13.4.1, while current production version is 13.4). All my Sonos One’s give an “error 10” while trying to update. Error 10 should be about S1 systems upgrade but this is just not the case, since I haven’t any.I tried to reset anything and start  for scratch, but the problem persists. I can use the speakers, but the app tells I have to upgrade, but I can’t.Is it possible Sonos didn’t think about people leaving beta program?Please tell me if there is a solution.

Can Sonos arc play Dolby atmos through wifi network. By using Apple TV 4K

How does this program work.  I have a Beam 1st generation. I'd like a 2nd gen so Sonos is offering a 15% discount. If I take advantage of the upgrade discount do I have to send Sonos my old Beam or can I keep it?

“On My Phone” not showing up under Browse. I have no idea why this has suddenly disappeared. I’m using IOS 15.1.1

Buenos dias me gustaria sabes si Alexa es compatible con el altavoz Sonos Play:1. Gracias.

Problem - My Sonos app says I’m getting Stereo PMC audio only. It also sounds like that.  Set up - LG CX (eArc) - Sonos Arc (part of a full 5.1 setup) - PS5 playing 4K UHD disc (Bladerunner 2049) Expectation - Thought I should be getting Dolby 7.1 audio output. Any ideas why the app say PMC?  

Been trying to us new Sonos roam for a couple of days now and it is just so frustrating.I have the same issues as may others already listed on here.Sound plays for a short time then stops, when looking at app it says everything still playing.Have tried support who suggest I reboot my router.Not sure how this can help as the issue happens on both Wi-Fi and bluetooth.  Had no issues with rest of my Sonos speakers.I’ve submitted another diagnostic 850834206.  This was during the issue, not sure what difference it will make as support said my last diagnostic was fine.What I can’t understand is that this is obviously a common and known issue since launch by the looks of this forum, yet there is no answer.  I’m not sure how this has not been mentioned in the many reviews I read prior to purchase.Looks like this may have to be a return as there doesn’t seem to be any answers here.

It has been yet another year with no support for this feature.  Any hints on if this is in development for Sonos or if it will be supported in the future?

Sorry for what might be a basic question. I have the ZP100 and ZP80 in my house to do whole house music system for wired speakers through my house. They work great and do not want to update them. I am t thinking about the Arc and stone One speakers for a home theater setup. I have to use the “legacy /old” app for my current system. I assume I can add the Arc. But do I add it using my old app (add equipment) or do I add it using the new app and set it up as a new system?

Con la actualizacion del ultimo firmware las Play 1 no se escuchan en par estereo.Alguna solucion que tenga para este inconveniente.Gracias

Two weeks ago Amazon Music was launched in Colombia and Chile. However I cannot add that service yet in Colombia.Press release: https://press.aboutamazon.com/news-releases/news-release-details/amazon-announces-launch-amazon-music-colombia-and-chile-giving/ When will Amazon Music be available in the Sonos App in Colombia?

Stuck in the loop and doesn’t authorize.Cannot remove it.Cannot make it work Does anyone in Sonos test this stuff?

Hi, after updating my Sonos Beam to S2 13.4, my old Sonos:1 Players are no longer showing up for selection on my iPhone, MacBook or iPad. Restarting the Beam, the Sonos:1 Players or my devices did not solved the problem. I also toggled the AirPlay grouping option many times in the Sonos app and waited a bit, but the problem is still there.There is also a similar Reddit thread about this problem here: https://www.reddit.com/r/sonos/comments/qxl9vd/sonos_beam_and_sonos_one_disappeared_from_sonos/?utm_source=share&utm_medium=ios_app&utm_name=iossmf Any hints to solve my problem? Kind Regards 

I have a Sonos Arc connected via HDMI to an LG OLED C1, with eARC and HDMI-CED enabled. Most things work fine, including the LG magic remote (I didn’t have to do any Universal Remote configuration, it just works) and I only had to change a couple of settings on the TV to get full surround sound working. That said, with the Arc connected I can’t see the volume level - the vertical bar that normally appears when you’re changing the TV volume level. If I disconnect the Arc, I get the vertical bar back, but with the Arc connected then all I see is a + button, a - button and a sound icon when I change the volume level. It works, but that useful piece of information is missing. I can see it on the Sonos app, if I look there, but not on the TV screen. This suggests some kind of communication failure between the Arc and the LG TV, with the actual volume level not being shared. Anybody else seen this or have an idea what might be the problem?

I have a new Arc paired with a Gen 2 Sub and two Play 3s for surrounds.  All are running on S2 and the Arc is wired. I also have 8 legacy devices running on S1 and the root zone is wired. All S1 and S2 devices have reserved static IPs.  The problem is that lately, when I open the S2 app, under “System”  it indicates “3 Issues” and a red dot.  When I click on that,  I am given no more info, and when I click on “About My System” the Arc is missing, but the Sub and the two surrounds are shown. I do not see the Arc as a connected device in my router’s admin screens and I can’t connect to it using a browser to look at the network matrix.  I CAN connect to the surrounds and it shows the Arc as having the correct IP address but the network matirx shows the Arc as being undefined.The Arc is playing TV sound so it is definitely powered up and working. The usual fix is to “Find Missing Products” or reboot etc. but that is getting old.  This was happening before the recent DTS update (from today)

I've been working with Onkyo support off and on over the past few months on the following issue and am hoping someone else with a similar issue will find this post and help me (and hopefully Onkyo) troubleshoot.I purchased the Onkyo around a year ago, setup my Port connected to an Onkyo that supports Works with SONOS (NR686) following some youtube video... Onkyo: Settings>Hardware>Works with SONOS>Connected device - choose my Port and all works great. I turn receiver off when done using, later on I start playing something on the Port zone using my Sonos app and it turns the receiver on, sets volume correctly so it can be controlled from my sonos app. Life is good.Sometime last fall it all stops working. I can't point my finger on the root cause, but my thoughts were: sonos S2 or other update, onkyo firmware, I swapped in a new POE switch... lots of variables around the same time.Now if I go to Onkyo: Settings>Hardware>Works with SONOS>Connected Device it either says "

This has happened me several times now, and it’s a real pain. I fully charge my speaker, power it off and store it away so it’s ready for the next use. I have quite a few speakers in the house, so only use the roam when outdoors so it could be several weeks before I use it again. Every time I test it before use the battery is totally drained and dead. Maybe it’s something I’m doing wrong but my gut feels like it’s a problem with the power switch. Has anyone else had this issue or found a solution?E 

When I search for an artist, Amazon music easily shows “Top Songs”. Whereas Apple Music just has every single album the artist has ever made and I have no option to listen to the top songs. This is a huge nuisance, who is going to flip through nine different albums to find one or two songs per album.  Half the time I don’t even know what album the song is from.This lack of feature prevents me from successfully using the Sonos app to listen to Apple Music (most of the time)