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Answered

Group non-Airplay Products is not available

  • December 11, 2021
  • 3 replies
  • 377 views
A

Hi!

I have a Sonos amp in my outside patio and two Sonos Ones as a stereo pair in my living room. I used to be able to group them all directly on my iPhone with my Apple TV that is connected to a receiver in another room, and they would a play music in the whole apartment. That option stopped working all of a sudden. I did a little googling and found about this “Group non-AirPlay Products option” so I anxiously went to check… but in my Sonos app that switch is greyed out and I can’t toggle it. Can someone please help?

Best answer by Ken_Griffiths

The Amp and Sonos Ones are all Airplay capable - so there are no non-Airplay products and that’s why the option you mention is greyed out. I think you perhaps might solve your issue by rebooting your router and/or players instead.

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    3 replies

    Ken_Griffiths
    • Ken_Griffiths
    • 22016 replies
    • Answer
    • December 11, 2021

    The Amp and Sonos Ones are all Airplay capable - so there are no non-Airplay products and that’s why the option you mention is greyed out. I think you perhaps might solve your issue by rebooting your router and/or players instead.

    ratty
    • ratty
    • 31405 replies
    • December 11, 2021

    Just AirPlay to one Sonos ‘room’ and group the other using the Sonos controller app. The grouping should prove to be more reliable. 

    A
    • Andreviana
    • Author
    • Contributor I
    • 1 reply
    • December 22, 2021

    Thanks everyone! The grouping started working again all by itself! :)

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