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I read on the internet that it is Bluetooth 4.2, but on the official website, it says that it is 5.0 ... which one is true? Has the Move had a hardware overhaul?

My system has stopped connecting to AirPlay. It worked perfectly for years but then stopped sometime around the end of 2021. I’ve tried various resets and other methods mentioned in this forum but nothing has helped. I can see my Sonos products listed in the airplay options. I’d appreciate any suggestions as to why this is happening and how to correct it.My system:2 Play 5s (airplay compatable) 2 Play 3s (not airplay compatable but grouped with the 5s) One Play 5 is wired to the network, the rest are on wifi I’ve already tried:Rebooting router after waiting 30 seconds Reconfiguring network settings via sonos app Rebooting Sonos products Ensured Sonos products are showing up correctly in the home app

So to be clear... if I have a sonos arc and sub in the living room, but have a sonos amp with speakers in the back yard, I can listen to them as a single group, or use separate? As in the arc playing a movie and out back playing spotify. Or watch a different TV source on each, while being able to do this all within the same app login? Hopefully I am making my point lol.

Recently bought amp and outdoor sonace speakers… Everything worked great for a few days and now only one speaker works.  If I resent and hold down the pairing button the second speaker will work for a song or 2 and then shuts off .  What could be going on?

Hi.  I’ve had a Sonos Connect for about 4 years and have never managed to make it do what I bought it for, which is to play my hifi separates (turntable, CD player and cassette player) through the Sonos speakers - so I’m trying to crack this finally. I was told this would work when I bought this, but have never managed to make it work.  Looking at web pages about this, everything focuses on enabling you to play  streaming services accessed via the Sonos app, through the Connect onto hifi speakers, whereas what I want to do is the opposite way round.  Things I read suggest this is possible but don’t ever explain how! So … is it possible to do this, and if so, can I connect them all into the Connect via my existing hifi amp (Yamaha A-S301)?  When I try connecting everything, I can’t make anything happen.  Part of the problem is I don’t understand how it helps to have the Sonos Connect listed as one of the parts of the overall Sonos system, since somehow what I need to happen is for the S

This issue has clearly been occurring for a while and there’s still no fix for it. When you have Wi-Fi turned on on your phone (iPhone 13) the “Podcasts & Shows” filter is not present in the search section of the Sonos app (which I just updated)  As soon as you turn off the Wifi the feature appears in the search bar of the App ( where of course it’s then of no use bc the app is not connected to Wi-Fi this flaw has been long documented by other users and no fix has come thru… These speakers are VERY expensive and while they are good quality this REALLY feels like something that should have long been fixed by now… 

Bonjour pourquoi est ce que j arrive à lire le blu-ray 4K tente sur ma arc alors que le film est si je dit pas de bêtises est encodé en Dts hd ou dts x 

trying to add additional voice enabled units to existing system.  I originally created an Amazon account for the purpose but no longer have access to its associated email.  When I try and add new units it links automatically to existing old Amazon account and states its sent a verification email to my redundant inaccessible account.  I don’t seem able to break this auto completion of existing Alexa account . Tried deleting all existing voice account links and starting from scratch to use new Alexa account but I can’t break out of the precompleted old account details- help please  

Hi,I've been trying to set up Google assistant on my two Beams.Neither of them allow me to turn the Microphone on.I have successfully added Google assistant to my Sonos One.Although I can turn the Microphone on for my Move, I cannot add the Google assistant to it either.Any tips would be greatly appreciated before I submit a support ticket.All of my speakers software have been updated.Thanks.

My Playbar seems to have blown a speaker as I hear a muffled sound for the bass.  It used to be much more crisp and powerful.    I saw another post that asked to send in diagnostic info to determine what is wrong.  What can be done about this and/or can the damaged part be replaced?

can someone advise me on how i can divide a sonos install so that on one floor i can stream say apple music and on another floor stream spotify at same time.i only have one internet  fibre line.

I’m still new to Sonos. I can play music with no problem on my Roam, but how do I stop playing music other than shutting off the Roam?

Bought the Pro-Ject T1 Phono SB Turntable to Five package from Sonos and am experience a loud buzz/static when trying to play line in from the record player. The Sonos Five sounds fine when playing through Spotify.  I’ve spent a bunch of time reading through related topics but nothing i’ve seen seems to help. Switch on Pro-Ject T1 SB is set to line out  Source name is set to Turntable Source level is set to level 10 Played around with compressed/uncompressed audio I have tried the RCA cable with headphone jack adaptor that came with the system and a separate RCA to 3.5 aux cable Still same issue.  I have audio but there is a loud static noise that makes its unlistenable.  Has anyone else experienced anything like this and do you have any advice?  I had a chat with a Spotify rep and he said i should call Sumiko (maker of pro-ject Turntable).   Appreciate any help.  

Hello,sorry, not sure i put this in the correct sub forum… I’m new to the Sonos ecosystem.I just bought a Beam 2 for the TV and also a One and One SL … these last 2 I plan to use them in my bedroom.The thing is I have a computer monitor in which i plugged a Google Chromecast in order to cast TV channels , Netflix, Prime video from my phone or ipad. that’s great it’s like having a TV in the bedroom and since i bought the 2 One and One SL, i would like to use these for the sound. At the moment i only have the One SL … the second one and the beam 2 were bot in stock anymore at the shop so i tried to connect the One SL to the chromecast in my bedrrom. I installed the application, “configured it”, tested the radios, the music for my phone...it’s great ! so back to my bedroom, I open the Google Home app, find the device add it to the room and … when i want to add it to a speaker group (since Chromecast works with a speaker group only… ) I can’t add the One SL to the group …!! Is there a way,

Have TV setup with Denon AVR 3700 receiver which has Klipsch speakers also have Sonos setup though out rest of the house.  Want to be able to play sound from TV setup to Sonos.  Have a Sonos Port that is setup to play sound through Denon to Klipsch.  Essentially trying to do the opposite.  Play whatever receiver is pushing to Klipsch speakers to Sonos setup.  Do I use the line-in ports on Sonos Port?  Then which port on the back of Denon do I use.  Speaker ports on the bottom left in white are all used.   

Vi lytter mest til DR P1 og oplever ofte at der pludselig springes tilbage i programmet(spoles tilbage til et vilkårligt sted) For så at fortsætte derfra.  Vi har prøvet at skifte imellem DRs egen Sonos app og  Tunein og Sonos radio. De fejler allesammen:(er der nogen gode ideer til at undgå det?på forhånd tak for hjælpen:)Bh. Tom Ulrich

My play 5 needs returning for a replacement, got a email saying I would receive a label within 1 day… it’s been 6 now. After numerous emails I still an yet to get a response.. what has happened to the customer service? The technical guys are awesome but Sonos are being seriously let down by the returns!!

Hello,I have a very bad ADSL line, no fiber, and therefore my internet is max 8MbI want to move to the High Fidelity music with Deezer (FLAC music), but my wifi won't be strong enough to do this on my Sonos system. Could a solution be to play the FLAC music using the Deezer app and transferring to Sonos via Airplay?Will my wifi still be needed or just my phone data (I have unlimited data)? Would this enables me to listen to FLAC despite my very slow wifi network? 

Hi - really hoping to get some help with setting up a Port as I’ve hit a brick wall…I have an existing ‘Home Theatre’ setup that includes an Arc and 2 x One SL’s acting as rears - more than happy with this as sound quality is great and the wife can cope with the small footprint!A few months ago I decided to finally pursue a long held passion for vinyl so following some research purchased a Pro-Ject T1 Phono SB and a Port - expensive option but I don’t really have the space for a Five and thought the Port would keep things tidy.I had assumed that I would be able to configure the Port to play the audio from the turntable (through the same two One SL’s) but for the life of me I cannot, despite many attempts and lots of internet research, workout how to connect the One SL’s to the Port. I’ve been able to get the Port setup okay and it appears under Products in the app but I cannot see any option to associate it with the One SL’s.Am I missing something obvious here or have I made an expensi

I have 5 Sonos rooms and have these grouped in various ways both in the Sonos app and Alexa. I’m having issues where I’ve asked Alexa to play on a particular group then either immediately after or sometime later ask Alexa to play on a single room within that group, where it then plays on that whole group againAs an example:I ask Alexa: “Play music in the kitchen”, music will play on the Play:1 in the kitchen as expected.I then ask her to stop playing in the kitchen and a few hours later ask Alexa: “Play music downstairs”. It play music on the devices in the Kitchen, Living Room and Dining Room as expected.I again ask her to stop playing Downstairs. A few hours later, I ask Alexa “Play music in the Dining Room” and it then plays music in the Living Room and Kitchen as well as the Dining Room (but not the devices I have upstairs), i.e. on the Downstairs group. If I ask her to play in a room that isn’t in that group, it is fine, so if I ask to play in the Bedroom, it only plays in the Bed

Hi all, I can’t seem to connect to Sonos oneSL or Gen3 to my arc. They connect to each other and they work fine.Have tried reboot/factory resetting all products and have tried to use the arc as a wired connection but nothing seems to work. After trying to connect the surrounds or sub, the app forgets it and I’m not able to find them again without factory resetting them! Can’t access the router as it is part of the building network, which I wonder could be the issue although everything was on channel one when I checked. Have tried advice on other threads but nothing seems to work :(Diagnostic report is 876153472Any help would be much appreciated! BwHk

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Greetings, I’m able to control the volume with hardware buttons on my Android device ONLY when I’m in the Sonos app or the Spotify app. I have no control over volume when outside the apps or from the lock screen. This Sonos support page (pic below) looks to be related, but the information might need updating. Within my own ‘App Preferences,’ there’s no option for ‘Hardware Volume Control.’ All the options that I do have inside ‘App Preferences” are currently switched ‘on.’ Any idea how I might fix this? M  

Big problem! The speakers (2) ONE SL have been working for years. For about 6 months ago, Spotify stopped working. “Could not add songs to playlist”. (Webradio and my own library still worked)No network changes have been made. I have blamed the Sonos software (also many users on Google Play). The customer service said no. They have tried to get me through all my network settings. All is ok. I have been in contact with them several times. No Luck. Now, all of a sudden, an update were found on the speakers. Tried to update - failed.Then tried by wire on the right speaker - worked. Tried wired on the left. Nothing. The Sonos app told me that I could not have both wired and wifi at the same time. That issue did not come up on the right one. Then it wanted to connect via bluetooth. Got contact. Nothing. After several tries and no update worked, I reseted it. Now it stops at led blinking white/orange. Never turns green. Restart gets it to start its Sonos wifi. The app connects to it. Now it

Now, Sonos has teamed up with Amazon to provide the proclaimed highest quality music for streaming. I am wondering do I need to subscribe to it to experience it, or I can just retain my YouTube subscription, which comes with YouTube music, to have the same experience.