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I have a line-in connected from my record player (Audio-Technica AT-LP60) to my Sonos 5. The Sonos 5 is set to autoplay and is in a speaker group. Everything performs perfectly when I use the record player - when I turn the record player on, the source automatically changes over and plays to the speaker group as it should… however, when the record player is not in use and I try to play streaming music to the same speaker group, the line-in source from the record player will interrupt/override the streaming (and play nothing, since the record player is not in use). I have to re-click the streaming service source to get it to play again to the speaker group.It was a minor annoyance at first, but it happens enough that it is becoming a headache. I was wondering if anyone knows a way to fix this and still retain the autoplay/speaker group settings on the Sonos 5 for when I use the record player.

Hello guys I’ve been so happy for weeks since the last upgrade in the Sonos ecosystem that provides support fort DTS, even though it does not accept DTS HD or DTS-X, still it’s very good news for us who love physical media. My current setup is as follows:LG OLED 65 of 2017 ( it does support DTS )Sonos Arc connected to LG through eARC ( Arc+2 Subwofers + 2 Sonos One )Panasonic 4k Blu-Ray player DP-UB9004EG1 connected by HDMI to the TV. Before the Sonos upgrade, I was reproducing my blurays and 4k blurays which don’t have Atmos or Dolby audio using the Xbox and the Dolby application. It does the job, although the sound and picture are not the same as I get using my 4k player. Now everything works fine with the Sonos upgrade, so I can reproduce any movie using my BD 4k Player. I’ve seen again Gladiator and Interstellar and the sound was amazing. The issue I have now is the following. I was thinking in buying a new LG OLED 77 inches series C of 2021, but I read that they don’t support anym

So I just tried to open Sonos Radio HD again and am getting the annoying error that I’m already subscribed (which is true) but the app acts like I’m not.If I try to manage my subscription in the app it just shows the screen as if I’m not subscribed, but when pressing “Try it now” I get the following screenshot: So the app tells me I’m subscribed, but doesn’t show me the Radio. When I press ‘OK’ in the above alert I get the following screenshot after a couple of seconds: And afterwards nothing happens and I still can’t listen to Sonos Radio HD. If I go to the radio menu then I just see it as if I’m not subscribed.So pretty annoying, how to fix this?

Hello,Is it possible to connect Beam with iMac with a cable Thunderbolt/HDMI ?How does it works?Can I have 5.1 from a blu ray with this system?Thanks 

Hi!  I’m looking for recommended wired sub that match sonance outdoor speakers. I’ve a Sonos Amp wired to Outdoor Sonance Speakers in my living room so the sub doesn't necessarily have to be outdoor ready, plus I'm looking for an aesthetically pleasing solutionthe sub has to be hardwired because sometimes I connect my mixer and turntables to make DJ sets, otherwise I wouldn't hesitate to buy a Sonos Sub (I already have one)thanks in advance for any suggestion

Mac user here. My desktop is an iMac running Monterey 12.2.1. My music library is on a Mac Mini running Sierra 10.12.6 which I have not yet upgraded because it works fine for what it is supposed to do.Anyway, I recently started ripping some new CDs using the program XLD. I now have a folder on my iMac desktop full of FLAC audio files. Using the Sonos Mac app, I have added that folder to my Sonos music library which sees the folder but sees no available files inside that folder. Specifically, when I open that folder it says “No selections are available.” Sonos does see the iTunes and Music libraries on the iMac and Mini and the files within them.So my question is, does Sonos need to be specifically pointed at a library and not just a folder of audio files?thanks in advance for any help/advice,dpc

Hi there everybody. I have two Sonos Roam and some cabled Sonos (One, One SL, …) and I seem to have a problem with alarms on Roams.Sometimes (not every morning) the alarm won’t turn on on Roam. It doesn’t play the chimes, either, so it’s not an Internet connection issue.The strangest thing is this: in the Sonos app, the Roam device is not even offline since I can see it, but the status led is off. As soon as I press play the led turn on and the music starts to play. So it seems that the Roam is connected, online but with the led off and the alarm not started!After the occurrence I try to set another alarm, put the Roam in stand-by and wait. And then the alarm works!In my experience, this happened with the Roam only, with the Ones I sometimes had the chimes instead of the music, but the alarm always worked.I’ve sent the diagnostic 1074509429. The alarm was set to turn on at 6:40 AM (Central European Time), roughly one hour before the end of the diagnostic. The Roam is called “Cameretta”

I have a Samsung smart tv that has optical drive and hdmi earc and hdmi arc compatible to sonos arc.I was searching through google and youtube how to get the sonos arc to work on a mixer but i dont find any possible solution on how to get this set up before actually buying the mixer because it will be a waste of money if the set up doesn’t work on my sonos arc and smart tv. I was planning to buy this sound town mixer https://www.amazon.com/Sound-Town-Channels-Microphone-Microphones/dp/B086WY6Y34?ref_=ast_sto_dp&th=1 to connect on my sonos arc will this actually work if i connect the tv optical audio output to this mixer and then i connect the mixer optical drive to sonos arc via HDMI optical drive adapter. Does anyone tried this setup before? Can u please help me on any suggestions that might work on sonos arc to mixer to TV.

He All Greetings’’ Can anyone please tell me  Apple feature (Siri) works on Sonos any product, Specially Sonos One or One SL.  Please suggest….  Regards 

I was told by sonos support that arc requires 2.4 g wifi (approx 90 mbs) and will not work on 5g. Does that mean that my TCL TV needs to also be on 2.4g, i.e. the same wireless network.if so, this seems like a major limitation, since the TV supports 5g.(approx 400 mbs). I understand 5g is better for 4K streaming, etc.Please let me know if Im missing something.

Does anyone know what the latest March Sonos S2 App Update included? There is no info on the Sonos Website under release notes. Thanks in advance for any answers 

Hi, I’m new in the community room. I would like connect all of my “OLD” devices to “NEW” speakers. The reason why I chose the Sonos is the wireless possibilities (no need the audio wire to the rear speakers). Unfortunately Sonos does not the right support, hundreds questions in a community forum are the result.I drew the system I want to have, but I’m in doubt, what Sonos (or other) central unit should I use. Please, can anyone help me and advise the right system setting ? TX a lot. 

everything was working great until the new update, now sound quality is crap. Sounds like I connect two cans together with string. I updated the speaker wire to 16 gauge and nothing. I called and they ran diagnostics and said nothing was wrong. Using Martin Logan Motion 2 speakers that were working great until about 3 weeks ago, when I get a notification to update. I’ve factory reset the amp and reset everything.

Hi.  I bet this has been covered before but I couldn’t find a definitive answer, so sorry in advance.  I have an Arc, play 1 x 2 and a sub.  If i watch The Netflix app through Appletv  the Sonos app shows multi channel pcm 5.1.  When I watch through the Sony tv native app it shows Dolby digital plus 5.1.  To my ears the pcm format is quieter and not as crisp as the DD+.  Why is the same content on the same streaming service different between the two devices?  Thanks.

Can I link 4 Sonos One SL speakers? And in the future, can I add those ones to a ARC bar and sub for a HT? 

I’ve got a bunch of Sonos speakers in my house that I love, tied to a paid Amazon Music subscription. In the last couple months Alexa has started to mix up music requests.  If I say something like “Alexa, play songs by The Beatles,” the system will play one song by the Beatles, then a piece of classical music, then another song by the Beatles, then a song by Billy Joel and so on. Sometimes it doesn’t even play a song by the Beatles to begin with: it’ll just play something that seems vaguely related, like Bob Dylan.  It’s as if I’ve got an invisible music queue somewhere that’s getting new requests mashed in among the old ones whenever I ask Alexa to play something. When Alexa is playing music, though, the queue in my Sonos app isn’t available. I’ve tried clearing my Sonos queue when Alexa isn’t playing, and that doesn’t seem to help.  Any ideas? Connectivity is good, and every other feature of the system is working as expected. 

I currently use airplay on iPhoneX to send FLAC files with FlacBox to Sonos. The iPhone storage of 256GB is getting small, so thinking of going with portable music player such as Astell&Kern, but those players don’t seem to have airplay.I am looking for portable player with >=1TB storage, can create FLAC playlists, has decent built in DAC (better than DragonFly cobalt), and can play playlist wirelessly to Sonos (airplay? Any other option?). Any recommendations?I could go with iPhone13, but prefer getting rid of the dongle DAC for headphone listening.

I am travelling and have my Sonos roam with me . The blue light is flashing but roam is not showing up on my Bluetooth list .. thus I cannot connect any suggestions ? 

I've contacted Sonos 3 times. Each one has said it will work. I want to send it out to the community, and hopefully get the same response. If I get the arc, a pair of one sl's. There is my surround sound, correct? But here is the what has to work. If I buy the amp, I can pair it with both the arc and one sl's. Which should make the RCA out live.. correct? I must use my own subs. It's not about how much the house can shake. But how the sound waves and depth, are beyond what any soundbar company currently makes. Thanks for reading. 

Wired Sonos system (IKEA) can see system in Windows App on computer but disappeared from ios app on iPhone and not visible in IKEA App but visible in spotify app on iphone.

First and foremost I fully enjoy my Sonos speakers. Recently purchased the Sonos Roam. Amazing speaker with great sound! However, I notice everyday I come home from work, it's turned on knowing I turned it off. First, why?? Secondly, will this ever change?? The Roam never leaves the charger if I want to be able to use this thing. Can and will there ever be an update to fix this?? Thanks in advance, Greg

Hello all, I am currently experiencing popping noise on my ARC and both of my rear One SL’s. Before I buy all new cords I was going to look for any suggestions from the community. I have them all plugged in via good ethernet cables either directly into my router, or via a managed switch. I really don’t know what I’m doing and I’m sorry to bug people with a question that has an infinite number of possible issues. But I figured I would give it a try! My diagnostic number I got from the app is 1329559578 If there is additional information I can give please advise! EDIT: It does not happen ALL the time. But enough that over the past year or so it’s driven me crazy enough to finally post here

Getting more and more frustrating to play Sonos via Windows..Error 1101, ‘unable to play music’, empty library ...Reading thru Tips and tricks I see often“Reboot each Sonos product in your home by unplugging the power cable, waiting 10 seconds, then plugging it back in. Once you have rebooted all of your Sonos products, check to make sure they all show up in your Sonos app, then attempt the update again “really ? They don’t show up when re-plugged in, I have to re-add them one by one,.. 6 speakers + beam + Sub.. What a pain..

Ever since my power went out, my Arc will not connect to the Play 1’s that I use as surrounds. I can add them as a stereo pair, but they don’t function as surrounds.   

My arc sound bar is connected via hdmi to my tv. The audio cuts in/out approximately 6-8 times during a 1 hour session. This has been happening for 2 weeks now, and I just purchased and set the system up on Feb 12, 2022. The diagnostic confirmation number is 1926946633.