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Hi, I have a Sonos One SL speaker and have tried to connect multiple times, but the app always shows cannot connect to my speaker, even tho I have tried reset the speaker, the app and the router.  However, on one occasion, I plugged my speaker to the wall socket, instead plugging it on the extension power board, I can connect it again. After properly setting up device (finally), and connect Sonos to Spotify, next day, I have the same issue again. BUT, I can find the Sonos Speaker system in my Spotify and able to use it, but not via the Sonos App.  Can anyone please tell me what is the problem here?? 

Hi, I’m about to receive a Sonos Arc and wondering what the  set up for Home Theatre needs to be. I currently have Sonos Amp connected to my TV witch HDMI Arc Port + 2 Sonos SL used as front speakers. When setting up Sonos Arc, I was planning to use the 2 Sonos SL as rear wireless speakers, can I? What needs to be connected to the TV, the Amp or Sonos Arc? Will I need to connect the Amp at all? Sorry for the many questions!

When trying to play from Apple Music I get an ‘Unable to connect to Apple Music’ error.This has been persisting for over a week now.I have removed and re added my Apple Music account multiple times and this doesn’t fix the issue.I have reset my system and my router and this hasn’t fixed the issue.Apple Music works fine on all my other devices and other services like Sonos radio & Tune in work fine on Sonos.This is incredibly frustrating as I now have an entire Sonos system that is unusable.

Is there a limit of NAS drives that can be connected to Sonos?

Dear All,I have 4 rock speakers Rock Monitor 60-SM  :Impedance : Ohms channel stereo or 4 Ohms mono. Max input Power : 70 watts mono  or 35 watts /channel stereo.How do I connect rock speakers wire to Sonos Amp?Please share with me how I will do preferred wiring diagram.Thank you 

I have 4 speakers. I can group 3 together my one, play:1 and beam and I have no issues.When I add my symfonisk table lamp to the group the music cuts out or stops altogether.All 4 speakers are within 7 or 8 meters of my wifi hub.Any ideas??

Hi AllHope all is well.I have a Sonos ONE in the kitchen running as expected with Alexa.I have just added a PORT into the lounge hooked into my existing amp and speakers.Via the Sonos App I can get both the PORT and ONE playing music together in sync.I use the ONE for voice control and I what I would like to do is is ask the ONE to also play music into the lounge at the same time rather than using the Sonos App.  I am trying to set this up via the Alexa app adding groups but Its all getting a little confusing.So simply put, music is playing on the ONE, I then want to add the PORT via Alexa so both the ONE and PORT are playing at the same time in sync.Anyone any ideas, is this possible?Thanks :)

I noticed this problem earlier this week. From my Sonos Favorites, I click on The Loft (Ch. 710) and i get the message. “Unable to play the selected item”.  Go to SiriusXM service and click on All Channels and all  of the 700 series channels are missing, the highest one listed is 470.  I removed the SiriusXM app and reinstalled it and no change.  I use the Sonos  S1 controller. Someone needs to fix this please.

At work we have an old sonos device connected to an old windows pc.. windows 7 i believe. The problem is that in the sonos app on the PC most things are greyed out, as in I can't click them. When I click the spotify button it says "your spotify account must re authorize, connect to another controller" huh..?When I try to update the sonos app it says there's problem with windows installer, when I try to download a newer windows installer it wont work.. feels like no matter what we are doomed.. I was wondering, can i somehow connect youtube to the sonos maybe? Because spotify seems to be no option.. i just want to be able to play my own music.. so far we can only play radio stations..  I tried to connect my phone to the sonos but it doesn't seem to have bluetooth, and It's hooked to some unknown wifi while I only have 4G.. Silly question but I guess there is no easy way to make your own "radio station" and play music from there?  What it looks like: https://imgur.com/a/93mkNcR

Is the feature in the backlog?

I’m korean and I’ve problem with playlist on S2 I use synology nas and I take it to the sonos S2 sucessfullyThere is no problem to play with file name  but text seems to be broken in the playlists It is just only playlist and tags there is no problem with file name. How can I fix this problem?

Hi All,Can anyone recommend how to stream high quality Grateful Dead?  I have SiriusXM but can’t figure out how to get the higher quality internet/app version to stream over sonos.  Satellite is understandably lower quality but there is a higher quality over the internet and over the phone app.  Has anyone dealt with this and have input?An altogether new GD streaming source would be great to learn of also.  Any input?thanks,Dave

Hi All,Not sure how best to explain this but when I open the app and try to search I can’t scroll down the list of services to see results from other services, I start to scroll and something happens and the screen goes back up to the top When I go to the list of Services & Voice I see that list constantly flashing as if it’s refreshing?  I have Amazon Music, Apple Music (x 3 accounts), BBC Sounds & Sonos Radio Any suggestions?

I am building out a home network and Sonos solution at the same time. I am planning on having a couple of amps wired via ethernet in a closet, but I also want to add one by our pool area. The SonosNet wifi definitely won’t reach there, but our home internet will, which would mean I’d need to go with a wireless setup, right? If that’s the case, will ethernet work on the ones inside the closet despite being in a wireless setup?

When I am playing music stored on my Samsung phone, the playlist or album wont play the next song unless my phone is unlocked and it will just stop. When I then unlock my phone it will carry on playing is there some setting i need to choose. 

Bonjour, ayant reçu la nouvelle mise à jour pour le dts entre autre, je possède ps5 xbox series x et un lg c9 impossible de sortir du dts même avec un vieux DVD walt disney, cela grésille constamment  Par pitié de l aide 😉

When I start playing an InTune station, Sonos starts playing another station for 20 seconds and then automatically switch to the correct station. This happens sinds two months or so, any idea for a solution?

How can I listen to BBC local radio when the Winter Olympics are on ?

I purchased a Sonos Roam - it did not work. I have returned it and purchased another is the hopes that the first was simply defective. How do I remove the original Roam product from my account - as I have returned it to the store.

I’d like to take my pair of Sonos Moves to a friends house for a visit. What’s involved in hooking them up to a different wifi (while the rest of my sonos gear remains home) and then hooking them back up to my wifi when I get home?

Would you PLEASE add Scribd to Sonos Services?I asked this 2 years ago and still nothing and I have not been the only one, I reached out to Scribd and they said it has to come from your end, not theirs.I also requested the add to queue option for audiobooks like there is for music, would love to know where this is in development as well.

Hi, I had the problem that dialogs were extremely soft on my Sonos Arc + Sub + 2x One surround. I already tried:Enabling Speech Enhancement Enabling Night Sound Tuning via TruePlay Disabling the 2x One Surround Disabling Loudness Manually tweaking EQ Resetting to factory defaults and trying these things once moreThe problem remained. I found several threads with people reporting the same problem, some even returning their Arc:https://www.reddit.com/r/sonos/comments/ocsxnw/arc_dialogue_too_quiet/ And they all provided the same tips and strategies that I already tried and listed abive. Some of the tips would help maybe 20%, but dialogs remained extremely soft to the point where I too considered returning the Arc. I was coming from the Playbar and never had such issues.Then I found this post:  which explained that the Arc does not support LPCM which my Apple TV 4K was sending out. In the Apple TV 4K’s audio settings, I had to explicitly opt out of Dolby Atmos and let it re-encode all

My local university radio station is cjsw.com. I can use my Sonos app to listen to the station with no issue. On the web site they have all the programming available to listen to after the fact. I can go back a month or two and listen to a show I may have missed. I can find no way on the Sonos app to open and play previous programming. Does anyone know if this is possible? If not possible it would be great if Sonos added this as a feature. And if it was dependent on the Radio Station allowing it I’m sure CJSW would be more than happy to oblige if a donation was made.

I’m trying to add a second-hand (ebay) Boost to one of my S1 systems.On the first setup attempt, the S1 iOS app indicated that a device reset was required. That’s plausible. I’ve now reset the device, twice, generating the expected set of flashing LED sequences.On several subsequent attempts, the app just doesn’t find the Boost. The Boost is wired to the network, has acquired an IP address, and is pingable from other devices over both the wired and wireless networks. The Boost’s LED is flashing green, as one would expect during setup.Is it possible that if the Boost was previously used on an S2 system (as is likely), there’s a problem in now adding it to an S1 system?

Hi Folks,I noticed today that below Sonos Radio stations have disappeared:Glide Path Drum & BassI’ve been unable to find an announcement about their removal.Are they missing for everyone?Does Sonos publish release notes for radio station changes? Many Thanks