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Getting the attached error when trying to set up amazon music. Same happens with all other music services too like Spotify etc. How do i fix please?  I have rebooted multiple times, reset the app, even set up system as if brand new and still not working. 

I have an Arc, two 5's and dual Gen 3 subs hooked to a 77" LG G1 EVO OLED. Any benefit to running these through a Pioneer Elite Reciever or compatible reciever. Can it be done properly?

I’ve been trying to subscribe to Radio HD for about three months without luck. When I select sign up for free trial it kicks me back to a profile page. This happens on different PCs with different browsers. I’ve contacted support and frankly they were worthless. Here is a short video that is occurring:https://www.screencast.com/t/KWc6smknNWBI thought perhaps it was a temporary issue. Sometimes I will get a popup, short 1-2 seconds that states that it is temporarily down. I waited several weeks to see what would happen. Same problem. I thought I would email the CEO on the support page. Of course, that link doesn’t work. This is ridiculous. I have about 20k of Sonos stock that I’m going to dump as soon as I can. I thought this was a buying opportunity for Apple, Wrong. 

Hello, I have seen conversations regarding this topic without resolution.  I have an Arc that plays my TV sound in my living room. I also have two One speakers hooked up to the Arc. I want the One speakers to automatically play anytime the TV or music plays. Is there a way to do this without manually connecting them through the app?  Thank you!

Hey Gang! I have a SONOS Arc system currently as my main TV Audio set up:  The ARC is connected via eARC from my 2021 LG G2 77” panel.  For the rear surrounds I have two SONOS Five’s, and a Sub to round out the “Atmos” system.   The two inputs i have for watching content are 1. AppleTV 4K (primary) and 2. a Panasonic DP-UB820 4K disc player (for films I really love and want to have great sound/picture).   I have had no issues with the sound output fro the AppleTV, but with the Panasonic Player, if it’s encoded to 7.1 (using the Arrival - the Amy Adams one - 4K disc as an example), it only outputs to “Stereo PCM.” Looking at the sleeve it’s encoded to 7.1 so I am assuming this might be the issue. The other native audio tracks on the disc are unhelpful since the Dolby 5.1 is ‘descriptive audio’ which I don’t need.  My other discs (Dune, Blade Runner 2049, MCU films) are all out putting correctly.  Wondering if there’s a solve?  Conversely, when i watch Arrival on AppleTV (the version I p

Am I required to return the Playbase I upgraded to Arc or can I remove it from my system and give it to a family member?  Thank you.

Hi, is there a good way to test each of the speakers in the Sonos Arc? Would be great diagnostic feature to add to the app.  I’ve seen some one say put your head close to each speaker whilst playing, however, wondering if there is any other method.  does Sonos have anything that will put a tone through each speaker at a time? 

Hello. I am looking for a way to switch to Bluetooth mode on the Sonia roam from the app. Since I have put the speaker out of normal reach, I would like to have the ability to put the Roam in Bluetooth connection mode through the app.

I have a Fire TV Cube connected by HDMI to a Sony TV.  I have an ARC output from the TV connected to the Sonos ARC.  I also have Verizon FIOS TV.  Intermittently, the sound from the ARC will stop (go silent), while the video continues on the TV.  What I discovered is that removing the power plug from the Fire TV Cube immediately restores the sound.  Any idea why and how this can be remedied?  Very bizarre.

My sonos one sl arrived with some discoloured marks that don’t wipe off on the speaker grill. I’ll attach pics. Any advice as to what this is and what I can do about it? 

Got a Samsung QA75QN700 and Sonos Arc.  Randomally we either loose audio altogether or it keeps switching on and off.  On the TV u can see that audio automatically switches between Receiver (HDMI-ARC) and Receiver (HDMI-eARC).  When no audio its stuck on Receiver (HDMI-eARC).  Seems to have gotten worse in the last week, setting eARC off then back to auto use to fix the problem.  Been an issue right from the start. No other devices plugged in. TV and Sonos running latest firmware.  Using Sonos suplied hdmi cable.  Power cycled TV and Sonos Arc.  Any ideas on how to fix this. 

Hi there. Just bought a Beam gen 2. I want to add some more Sonos. A friend has 2 play 5 gen 1s I can have. Will they work together?

I have a Beam generation 2. I noticed on some scenes in a tv show, you can hear the background noise much more prominently on my TV speakers via my Sonos. Almost like the Sonos dulled the background noise.  when I say background noise, I mean a scene in an office where you can hear light office sounds like phone ringing etc. or another scene in a locker room where you can hear sneakers squeaking, but the Sonos minimizes it.  I have night mode off and speech enhancement off.  Have also tried with it on.  Any suggestions?

I've had Sonos for a few years now, always a Sonos Beam in my living room and a Sonos One in my bedroom, with Google assistant added. And I've always had the ability to say "Ok Google, play Duo mix on Spotify" and the Sonos that heard me, would play without any issue. But recently, both my living room and bedroom sonos' are insisting I declare which Sonos I want the music to play in. If I don't say "in my bedroom" it won't play and I have to start the voice command over. It's a small detail that is a bit annoying. If I'm 3 feet away from the bedroom sonos', you're obviously the one I want music to play on, the living room sonos didn't hear me or activate to listening mode.Why did this change, and is there a way to change it back?

God I hate my SONOS system, it works maybe 60 percent of the time.  When I have guests it seems to never work.  I have to “reset” the system around 4x a month, which doesn’t seem like a big deal, but 5-10 minutes unplugging cords, waiting 2-3 minutes.  Junk.  I have talked to SONOS on a number of occasions, never a resolution.  NEVER.

I was wondering if there any way to connect a Sirius XM receiver which is in a Sirius home dock to Sonos speakers without use of the internet.  Would a Bluetooth adapter maybe work for this?

At present I have connected the Move to the Apple TV but cannot control the volume.Therefore, I need to connect the Apple TV remote to the Sonos Move.From other users, I understand I need to open the Sonos app, go to settings > system > select unit (Move) and then Remote Control Setup. However, I don’t see “Remote Control Setup” in the menu.Is this a restriction of the Move, or is there another way to connect to the Apple TV remote?

Would really like to expand my Sonos system but thus far no support in Colombia? 

Wish:I plan to get a setup with 2 Sonos Five’s (stereo setup) and 1 Sub (Gen 3) I want to set it up as a single “unit” playing music, never individually on their own I want to be able to play from an old turntable connected to one of the Five speakers (3.5mm) I want to be able to play using Google Cast or AirPlay from apps on phone or browser on MacBooks, without (always) the need to play things via Sonos appQuestions:If I connect a turntable to a single Sonos Five speaker, can I make it also play the music to the other Five speaker and the Sub, without having to manually activate them every time? If I group the speakers together, can I play to that group using Google Cast or AirPlay(2) without the need of the Sonos app (again, without having to manually enable each speaker to sync with the initial speaker)?If it requires these speakers to always be played as one or even requires an additional piece of hardware, I’d be okay with that. Just if it’s possible at all, outside the Sonos app

Hello friend. I just acquired a vmg8825 router and attached my ext hhd with my music files to it. I can see all the files from my Mac and from my iPad, but sonos can not find them.  pathway ought to be 192-168.1.1/ nmt/ usb2_sds2/sonos or any variation of this. no way can I make it work.  Please help!

...is that to be expected…? Boost will connect to my router but not my switch? Also, ethernet light is orange, not green, on the back of the switch when inserting ethernet cable from Boost indicating something is wrong…? Some important settings in the switch maybe…?

The sound is great for the space but the IR range on it sucks so bad that I tried putting in an IR repeater with a blaster on the bottom of my TV, but I guess that the top sensor only works if it is mounted vertically. Any thoughts?

Hi, everyone !  I have Sonos Beam and Sub which is S2 compatible and an old Sonos Connect Amp S1 with in-ceiling speakers . Now it seems like there is no method to use Sonos Connect Amp S1 as a surrounds for Beam S2 ? Any help would be greatly appreciated!

Hi, my play 5 gen2, keeps loosing its connection. I can´t reconnect to it without resetting it (power off).I have tryed turning off automatic update, as i thought it might crash/dump the connection somehow.  I use the app, to set it up, but often it cant find the play5, even after “power off”, io have to retry the setup process several times. When reconnected, it keeps up the connection for 1-3 months, then it looses connection again.  It´s placed under the seeling, 2,7m above the floor. Any tips? 

Hi.  I see at times my Sonos S2 and S1 apps losing connections to my speakers my new Mac Mini M1.  Is there a date for when a M1 native app will be released?