Skip to main content
Answered

Upgrade Sonos Play:5

  • May 3, 2022
  • 2 replies
  • 157 views
B

i found a Sonos Play:5 discarded on side of road.  Can i upgrade it?

Best answer by Airgetlam

Depends on whether the previous owner consumed the ‘upgrade’ or not. Best way to figure that out is to add it to your current system, and check the website, or call Sonos Support directly to discuss it.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Airgetlam
  • Airgetlam
  • Answer
  • May 3, 2022

Depends on whether the previous owner consumed the ‘upgrade’ or not. Best way to figure that out is to add it to your current system, and check the website, or call Sonos Support directly to discuss it.

Bruce
Mr. T
  • Mr. T
  • May 3, 2022

Does it work? Have you added it to your system? Or if it’s a Play:5 (gen1) added to S1?

If you are able to add it to a system, it should appear under your Sonos account online. You will then be able to see if the upgrade credit has already been used on it or if it’s still available.

    Terms & ConditionsCookie settingsAccessibility statement