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I have a Sonos Arc and looking to add rear speakers. I was wondering if I can just have one Sonos Beam as a rear speaker to pair with the Arc, instead of getting with Sonos Ones?

Hi - I’m only getting Stereo PCM when I open the Sonos app and view ‘About My System’ Current setup:Sonos Arc, Sonos Sub Gen3, Sonos/ Sonance Architectural Speakers connected to Connect:Amp Gen2 (rear surround), Apple TV 4K, Sony X900F.The TV does not have eARC but does have ARC with Dolby Digital Plus pass through enabled. So I realize I wouldn’t get TrueHD (which streaming services don’t provide anyways) but I do expect to get better than Stereo PCM.Any settings I can modify to get a compressed version of Dolby Atmos/Dolby Digital Plus? I can’t even get multichannel PCM right now.When using the native android TV apps it does show Dolby Atmos but I would prefer to not to use that horrible interface.Super disappointed right now to spend this much on a Sonos setup and only get Stereo.

HiWe are using a Playbar connected with 2 x One SL in a surround setup on 2.4Ghz. The setup has been working well, but time to time the sound disappears in the One SL. However I can pause/play the sound on the Playbar from the button on the SL.Sometimes it helps rebooting both router and Sonos devices, but now I am not able to get sound in the SL’s. I have also tried to remove the surround setting from the Playbar and reconfigure. Nothing helped. I have sent diagnostics with the ticket: 1679645150Best Regards Martin

I thought I had resolved this a few weeks ago when I moved my network to a brand new. I submitted an error log, confirmation: 1600564697 Associated Product: 10.160.1.127---------------------------------Play:1: BathroomSerial Number: 94-9F-3E-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.20.1.6-1.1Series ID: A200IP Address: 10.160.1.97WM: 1---------------------------------Play:1: Dining RoomSerial Number: 34-7E-5C-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.20.1.6-1.2Series ID: A200IP Address: 10.160.1.17WM: 1---------------------------------Beam: Family Room TV <----This is the Beam sourcing the TV audio, it does not skipSerial Number: 48-A6-B8-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.23.1.10-1.9Series ID: A100IP Address: 10.160.1.135Audio In:WM: 1---------------------------------Play:1: Kitchen. <---- This is the Play One that is grouped and has audio skipping Serial Number: 94-9F-3E-*******Sonos OS: S2V

I was just logged on to my server which has my music library on it and noticed 120 SMB connections from my various Sonos devices to the music share. There are tens of connections from today and each of the last few days. Is this normal? I’ve never noticed it happening before. Thanks Jon.

The microphone will not respond. Reset, still not activating. Any ideas? TY

Hello,I’ve read all the similar topics I could find but I can’t get my Music Library to load in Sonos S2 on my Mac Mini running Monterey 12.3.1. I’ve both shared the folders and unshared the folder, changed the privacy settings for Sonos, and looked at my router settings to see if there’s anything there I can change. The router doesn’t have anything listed under USB storage devices, despite the fact I have two drives connected via USB C. If I load the native iTune folder the one song I have in there loads. Unfortunately all my music is sitting on external drives. I’d appreciate any advice you could offer, please.Thank you.

I would like to have both a home theater setup and a music listening setup. Looking over the Sonos products and guides, it seems that a pair of Sonos Five speakers are a good option for music, normal stereo stuff, maybe with a sub. Looking at home theater, though, they recommend beam and arc. I’m not clear on what they recommend for channels behind you in surround sound.So, would it be reasonable to put the two Sonos Five speakers in the back of the home theater, and the arc in front? Or can the Sonos Five speakers be in the front in place of an Arc or Beam?Generally I’m trying to avoid redundancy, such that speakers are used for both purposes. I woudk appreciate suggestions, thanks! 

Before I separated my wifi mesh to stop band steering, I could use my Play 5 Gen2 L+R stereo and Gen3 sub to watch movies from line-in via the tv and listen to music although, the sub would usually appear as a “?”. When I used trueplay, the music would play for about 5 seconds, then the sub would stop working, followed by the right speaker and the sub would disappear from the network.After 3~4 hours on the phone with Sonos, I arrived at separating the wifi to 2.4 and 5 Ghz and placing the speakers all on 2.4GHz. The speakers now can trueplay, but now the line-in from the tv will only play the music track with no voice track.Does anyone have any insight into resolving this or should I just factory reset all the speakers and start again?

Hi… I‘ve had a Roam for awhile now and it has worked great. I had it set up with Alexa. I keep it sitting on the Sonos charging pad. When I’m using it, it’s usually off the pad. When finished, l leave it off the pad. It goes to sleep in about 30 minutes. And it stays in sleep mode until I’m ready to use it again.A few days ago I set it up to use Google Assistant. Everything seemed fine. But now I’m noticing when I leave it off the charger and it goes to sleep, it will wake itself up (status lights go on). I didn’t do anything. It will go back to sleep after 10 for so minutes, but it seems to come on again by itself at some point. Over the course of a day, I think this is happening over and over, and this behavior is causing the battery to drain. To test, I kept the Roam next to me (not on charger) while I worked. It went to sleep. But about 30-45 minutes later, I heard a Sonos One (with Google Assistant) I also have in the room beep on it’s own (not because it heard the wake phrase… I

I’ve got a Sonos Arc connected via hdmi to a Sony TV, with a gen3 sub. No Sonos products in the house are hard wired to network. I’m attempting to pair an amp for rear surrounds, but cannot get the amp to pair. I’ve tried every trouble shooting step I can think of, including factory resetting every piece of sonos equipment on the network, but cannot get them to pair. Is there a specific sequence that these need to be added in?

When someone talks to Alexa in my kitchen (Sonos one), it dims the audio (whilst replying) on my living room Arc. The rooms aren’t so close that the Arc is hearing the request. 

2.0, 5.1, 7.1 iterations. Can someone explain to me what this means and what it doesn’t mean? Confused if it’s good or right. I wish Sonos would do some kind of spreadsheet with explanations and whether it’s right or not for setup. 

Hi sir, I have Sonos port hardware, But i couldn't connect this to my network via Sonos s2 app, Whenever i tried to connect it is showing adjust your router settings and wifi security type  

I have had the Amp since mid January. Been mostly playing through outdoor 6 ohm speakers so, to respect neighbours, have not put the volume up too high. Yesterday I acquired some Dali Oberon 5 speakers for indoors. These are 6 ohm speakers also. I have connected all for speakers to the Amp though a simple 2 way switch and have NOT played both pair together. Twice with big sound tracks when the volume gets to about 60% the Amp goes into fault mode. As I have read that Sonos amp can happily drive a pair of 6 ohm speakers I am assuming it has nothing to do with mismatching impedance. How do I rectify this issue. 

There’s a 100% hang on startup when starting the S2 controller on MacOS Big Sur (11.5.2 20G95) when the computer is connected to a VPN with Global Protect. In my case the VPN is on 10.0.0.0/8 and the local network is 192.168.1.0/8. The Sonos hardware is connected to the 192.168.1.0/8 subnet. If I disconnect from the VPN everything works fine. If I then re-connect to the VPN after the Sonos controller starts it continues to work fine. When on the VPN the controller boots up and populates the three “System/Now Playing/Select a Music Source” columns correctly. The fact that the “Now Playing” column is correct indicates that it successfully discovered the Sonos cluster. However, about 2 seconds later the app freezes and I get the spinning-ball-of-death. What’s weird is if I force-quit the app is actually recovers for a second and starts working but then quits. I think the SIGTERM or AppleEvent is somehow breaking the deadlock/hang mentioned below. Here’s the callstack for the main thread.

Alexa play xy from spotyfy or Alexa play someradiostationnameboth worked before - but nowAlexea pretends to play the music but sonos does not make a beep at all.Start playing from the app works, but then I cant stop it by voice anymore.This happens since the latest update I didI reconfigured the Alexa Skill disconnected both sonos from power reconfigured both sonos completelySonos One: Arbeitszimmer (R)Serial Number: 48-A6-B8-87-6F-54:4Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.26.1.7-2.2Series ID: A201IP Address: 192.168.11.6WM: 1---------------------------------Sonos One SL: Arbeitszimmer (L)Serial Number: 48-A6-B8-AA-ED-74:ASonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.28.1.6-2.2Series ID: A100IP Address: 192.168.11.45WM: 1What else can I do

I currently have 4 Sonos speakers (Three Play 1’s and One Play 1) connected. I want to buy two more One SL’s and connect them all for TV audio using the Sonos Beam sound bar. Using the S2 app, can I use all the speakers for tv audio using the Beam connected to the TV via HDMI or is the Beam limited to only two surround speakers? I want to use the S2 app to control all the speakers for tv audio just like I do with Tidal for music. 

Hiya, I have a Denon turntable with built in pre amp connected to my play 5 and the sound when connected to the TT is awful and crackly. It also varies between different vinyl records. I have fiddled with the weights on the tone arm. I’ve made sure the pre amp is turned on. And the sound is compressed. What else can I do to get rid of the crackling/ buzz?  thanks 

Hi There, I currently have 1 Play Five and love it. Considering getting a second unit to pair for stereo sound in the lounge. What is the deal with dolby Atmos? Will the two fives be able to give that sound experience as Apple music now has that ability from the source. 

I recently purchased the Sonos Arc SL and soon after acquired Sonos One SLs to add the surround for home theater. This setup is great for home theater and the lack of speaker wires all over the house is a huge positive. SO approved. Disapproved of my older 5.1 setup.I want to be able to play music off the Sonos Ones without the Arc when I’m not watching TV. Is this possible? I want to be able to setup the Sonos Ones as a Stereo Pair outside my TV Home Theater setup. Or even play things off my iPad to one of the Sonos Ones that’s sitting on my desk.Setup description: I have an open kitchen into my living room.Arc below my TV.Sonos One on my desk next to the Sofa.Sonos One on my kitchen Island facing my sofa.Ungrouping and Regrouping the speakers seem tedious. And will I have to retune the speakers every time I group and regroup?

Hi - This topic has been closed but the issue persists for me. Is anyone aware of any updates?  Thanks!

Hey all,I’m a first time turntable owner and I’m really struggling to get my audio to work. I have my Pro-Ject Debut Carbon Evo feeding into my Schiit Mani 2 (Phono Preamp) which then feeds out and into my Sonos Connect. I have my Sonos Connect to hook up to my Sonos Play:3s. The audio barely comes in and I have fiddled with every setting imaginable within the Sonos App. The audio comes in better when I completely bypass the Preamp and go from my turntable directly into my Sonos Connect, but that is also very quiet.I also have a seperate stereo amplifier if that is necessary for my setup, but I’m pretty lost at the moment. Do I have a defective Preamp? Or is there something else wrong with my equipment / setup?

I would be using the Beam (Gen 2) for Apple TV 4K 2021, PS5, Xbox Series X & Switch. Appreciate any help with these questions:On the LG C1, aside from enabling eARC Support, should Digital Sound Output be set to: PCM, Auto or Pass Through? should HDMI Input Audio Format be set to: Bitstream or PCM?On the PS5, should HDMI Device Type be set to: TV, AV Amplifier or Sound Bar? should Audio Format (Priority) be set to: Linear PCM, Dolby or DTS?On the Xbox Series X,should HDMI Audio be set to 7.1 uncompressed or Dolby Atmos for home theater? should Allow passthrough be enabled under additional options?--Lastly, I read there was an issue with the LG CX where the following would happen. On the LG CX, when the Digital Sound Output is set to,Pass Through → incorrect 7.1 ch signal (causing missing channels) Auto → correct 5.1 ch signalDoes this issue persist and does it also affect the LG C1 or only the LG CX?Thanks for your help!

For some time now I’ve been experiencing an issue playing one particular Spotify playlist on my Sonos One SL. All playlists/albums/podcasts etc play just fine, but one playlist I have will not play. The only distinguishing feature of this playlist is its size. It has almost 5000 songs. Has anyone else had this issue? When I go to play a song from the playlist I get the message: “Spotify can’t play this right now. If you have the file on your computer you can import it.” I attempted a fix through Spotify who tried a few different things but no luck. So here I am, seeing if it’s a Sonos issue.