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Move cutting in and out

  • May 11, 2022
  • 1 reply
  • 265 views
J

My move keeps cutting in and out….. It’s on the base 100% charged. In a strong WiFi location on the mesh network. Other speakers (4 right now) are working fine. Diagnostics number is below…. Do I need to call support or is there something else I can do?

 

508430009

Best answer by Corry P

Hi @JimiGibbs 

Thanks for your post!

In this particular case, I recommend you get in touch with our technical support team by phone for some troubleshooting steps to take. Thank you.

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1 reply

Corry P
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  • Corry P
  • Sonos Staff
  • Answer
  • May 12, 2022

Hi @JimiGibbs 

Thanks for your post!

In this particular case, I recommend you get in touch with our technical support team by phone for some troubleshooting steps to take. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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