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My move keeps cutting in and out….. It’s on the base 100% charged. In a strong WiFi location on the mesh network. Other speakers (4 right now) are working fine. Diagnostics number is below…. Do I need to call support or is there something else I can do?

 

508430009

Hi @JimiGibbs 

Thanks for your post!

In this particular case, I recommend you get in touch with our technical support team by phone for some troubleshooting steps to take. Thank you.