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I can play anything from any streaming service.  but any wma files appear to be playing on the sonos player, but i have no sound. Thanks in advance !!!mike

Hi.  I wanted to buy a soundbar that i would use mostly for nintendo playing and tv watching. I was oriented towards the Beam 2 but I own a 2019 Panasonic TV that only supports normal ARC. I’ve been reading around about the many sound issues between the beam and the switch since the latter supports LPCM 5.1 audio.Around I read that I would have to connect the switch to the soundbar and the soundbar to the tv, but looks like the beam only has 1 HDMI port. Would I be wasting my money? 

bonjour,S1 version : 11.6.1Ce matin, mon système Sonos (S1) me demande de me “connecter pour accéder à plus caractéristiques”Quelque soit le compte et les mots de passe, pas moyen d’accéder à Sonos. Est-ce que quelqu’un a déjà eu ce problème ?En vous remerciant par avance

I moved to a new house and after many painful repetitive attempts I was able to connect my play bar, play3 , Roam , and sonos one speakers.  However , if i attempt to group any of the speakers the system drops connections to the speakers.  I then have to uninstall app, unplug speakers, reboot router,  and go through the same process again to get speakers connected.  if i play them individually there is no problem.  it just fries when i try to have two speakers grouped together.  I would appreciate any suggestions.  And by the way, I hate Sonos.

Does anyone know if there is a Bluetooth CD player that would be compatible with the Sonos beam? Thank you for any information you can give.

Spotify’s Android app can direct the music stream to be played on either:(a) an individual Sonos speaker(b) a group of Sonos speakers as set up in the Sonos app.Can the Amazon Music app also play on a group of Sonos speakers?

I just got the new Sonos update today and just like every other time - what should be a simple 3 minute download - has become a nightmare of rebooting and re adding every speaker in the house.  With each update my speakers will error out on the update download and disappear off of my system.  I never had issues like this with my previous Bose system.  It is starting to become a bit maddening at the rate that updates are sent out.  People suggest not updating but shouldn’t an update just work without causing havoc each time with your system?  The constant Sonos response of rebooting and re adding everything isn’t a solution to the root of the problem.  For reference I have the home theater set up with beam gen 2, sub mini and two one sl speakers, sonos move and then other Sonos one SL speakers in other rooms. Any suggestions other than reboot and don’t download updates would be helpful.  

I am trying to connect Sonos amp to a passive sub and a receiver. Is it possible? The phone tech support told me that Sonos amp doesn't support passive subs. Is that true?

How can I get the hey Sonos command to play one of my Sonos playlists. Whenever I tell Sonos to play the playlist it automatically goes and play some radio station or other. Not very helpful so far.

I am about to throw my sonos one devices out the window.If i connect a device using Ethernet it appears in the app, as soon as i remove the cable it disappears.It can detect all my devices but will not connect them, saying it cannot see my wifi network. I cant even see anywhere on the app to change the network or passwords. HELP, its driving me crazy

Hi, I have an older Sonos Connect that I have used for years to integrate my home audio AV receiver into the Sonos ecosystem so I can enjoy audio through my primary home theatre system. I have the Sonos Connect plugged into CD-R input on my Yamaha receiver. It all works well when I am using a streaming service like Pandora or Amazon Music. What I can’t figure out is how to integrate my CD player from the home theater system into the Sonos ecosystem. If I were to plug the Connect into the back of the CD player (which I actually cannot since this is occupied via line out to the receiver) I would lose the receiver’s usage as the primary sound source for this area.  I know I am missing something here. Am I running a line out from the Connect to something? Thanks in advice for any suggestions. Regards, Michael

How can I play my favorites ( My Sonos) via Sonos voicecontrol.

Hi,I always used my sonos one with Google assistant installed and it was working all fine. Today I accidentally removed the sonos one from the Google home app. When I went to reconfigure everything in the sonos app side, I noticed I no longer have the Google assistant option from the voice services. Now I only have “sonos voice control”. I tried finding online a reason why, but I can’t seem to find a solution. I also tried factory reset the sonos device, and still I only see the sonos voice control option. Am I the only one?

Been having this problem a few weeks now. Whenever listening to music the living room zone drops out intermittently. Does it for 10-15 seconds and then will hop back for 10-30 min before doing it again.  ive got a very large system and have had Sonos for probably a decade. I’m also not very technical so getting into router stuff is a challenge for me.  I have a diagnostic here. 304281759 I have a boost that I’ve been using forever. It’s right by the play bar that keeps dropping. Should I try to kill the boost and plug Ethernet into the Soundbar as a start? 

If I add a Boost to my (S1 SonosNet mesh) system that uses a Bridge: Will the Boost increase signal range so that my CR-200 won’t struggle to find the signal.   If so, how do I use the Boost?  Do I have my system “find” it and then I just plug it in midway between the Bridge and where I use the CR-200?Thanks in advance for your help.

I bought a home with four hardwired outdoor speakers that look to be  infinity Outrigger Junior speakers from best I can tell. They  are wired into a media shelf in the den. The house is 15 years old and I have no idea how old the speakers are.Will one Sonos amp be able to run the speakers. I have looked and could not find anything.I have not bought anything yet, but want to make sure before I do.

My Sonos sub sound is slightly delayed (lags behind the other speaker sound)… maybe less than half a second, but noticeably detracts from the listening quality. My 4 wall speakers and sub are all hard wired into the same Sonos Amp.I have tried to retune using Trueplay, reconnected, and tried the wireless setup, but all without success. Any ideas?

Hi I’ve turned the TV on this evening and there was no sound from the arc so I have had to disable and use the tv speakers any advice on why it’s not working through the TV it’s working fine when playing music via my iPad thanksGav

The power went out on our house and the sonos sysytem stopped working - tried to reboot but the connect ZP90 I use for ethernet connection has no lights on front - does this mean it is ded?

I used Sonos 1 for years and never had a problem with the app.I upgraded to Sonos 2 last summer and the app needs to be reset every week - it’s really annoying.It says it can’t find the system, then the diagnostic finds it, then it asks me to switch the port and the speakers off and switch them on again.I’m using an iPhone 11 - the app my 6 year old iPad doesn’t seem to have the same problem and can always see the speakers - I’ve restarted the phone and the problem persists so I don’t think it’s the phone that’s at fault.Some times the app then just finds the speaker an hour later - even though I did nothing - just gave up - another reason I think t’s the app not the phone.Any ideas ??

Hello there,When my Sonos Play5 Gen2 starts booting up, the main LED keeps flashing white forever and never connects to the Internet router. I try connecting directly through Ethernet and there is no difference.I also tried a long press to the rear button but I can’t get it to do any network reset or reset at all. My Play5 just keeps the LED flashing as long as there is power and nothing else happens, even if I keep the power on for hours.From the SONOS App, I can not get to see the Play5, so Im totally blocked here.I power cycled the unit like 10 times and still the same issue. I would appreciate any help in what to do or test or report here to get my Play5 working again.  NOTE: I have a SONOS BEAM and ROAM in the same network and they work perfectly and I can control them with the SONOS App. Thanks in advance!Rub

We have eight Sonos speakers around the house. I'd like to change the wake word on just one of them - Sonos Smooth - to a wake word other than “Alexa". It seems to be impossible. Is it? 

I have used SONOS since its beginning.  Recently I have had to “force quit” the OS app every time I use it.  Once opened, it works , click “quit” and the program hangs and I have to “force quit”. All software up to date including updated SONOS. Using Mac OS Ventura 13.2.1, MacBook M1 2020. Don’t know why this is occurring .

Hey all, can Sonos Play:1 and Sonos Amp be used toghether?Thanks a lot!

Si system. New W11 laptop. Controller says can’t connect to Sonos.  More options, connect to existing system. Finds system but press done and goes back to sorry etc. Tried everything including re-installing Sonos. Can you help please