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I have a number of devices in my house (Arc, Beam, Amps, Ones,...). Some are in my living room, dining room, TV room, each kid’s rooms, gym, patio,… I would like to limit the ability of kid 1 to connect to device in kid 2’s room (accidental or on purpose). Basically I would like to give my kid 1 access to sonos in their room and TV room. Kid 2 to sonos in their room and TV room. For me and wife I would like unlimited access to all sonos devices including Kid1 and Kid2 room systems. I don’t see this ability in the sonos app. I can’t believe that sonos has not invested some resources in to this feature. How can customers put in a feature request?

Greetings. My home Wi-Fi is made up of 4 google Wi-Fi access points. I installed 4 new speakers in my patio cover. I am powering the speakers using the Sonia amp. That part works fine. When I try to pair my sub with the amp it will pair and then come up “not connected”. The amp for the patio is in my bedroom closet as to not be outside in the elements.  I have a Ethernet cable plugged into the amp. The sub will only connect when it’s with 10 to 15 feet of the amp. Any further than that it will not pair up.to my understanding, if the amp is connected via cable, it will use SonosNet to connect to the sub. So does that mean if I connnectvthe amp with standard wifi the sun should be wifi as well?  The is an access point right above where the sun is and it’s still not working. The only think that makes the sun work is moving it closer rot eye amp. When amp is connected via Wi-Fi and when the sub actually connects, the WM for the amp is 1 and for the sub it’s 2. My goal is to be able to put

Hello,Due to physical and network constraints, I want to use SonosNet and have one speaker wired.I would like that speaker to be a Sonos One SL which is bonded as a surround speaker (to an Amp). I have multiple other Sonos speakers in other rooms.Will this work fine, or is there any restriction preventing surround speakers being the “master” wired node for SonosNet?Thanks in advance! 

Beam is offline for some reason.bridge failed-replaced it &updated but cannot see boost or beam or play barreset network several times. No equipment moved. Reset Sonos 1app which then saw the bridge but can’t see anything else.HELP please

Currently I am active duty military and can only use a wpa2 network that doesn’t work with my one sl. Is there any work around to be able to use the speaker?

Subject line pretty much sums it up. Trueplay “loses” speaker. They’re all there making noises.  Arc, sub + 2 play:3’s.  i know this subject has been addressed before, but the Sonos ppl shut it down before useful advice appears. (Why do they do that? Just leave it open until the problem is solved.) 

I would like to know what band of wifi does the sonos speakers use. 2.4 or 5?

When I try to save my playlists, I get an error message saying that SONOS encountered an error. Cannot save it.

Hi, I have disabled the Status Light on my Sonos Roam to prevent it lighting up my bedroom at night, but leaving the Roam on the Wireless Charger, the Battery Light regularly comes on briefly as if I have just placed it on the charger. Despite the Battery Light only being on for brief amount of time it is disturbing in the middle of the night. I’m guessing this is because the Sonos is allowing its battery percentage to drop down to 99%, then start charging again back up to 100%, but surely this should be factored in. What can I do to stop this happening?

I’ve tried everything, nothing works?had to reconnect to old Wi-Fi but this is not an sustainable option.

Hi I’m installing several zoned areas with in-ceiling speakers wired back to several amps in my comms  cabinet. If I get an Amazon echo how does this communicate with my amps and zones? Is it simply a case of plugging it in and hooking it up to the wifi network or does it need to be wired back to the amps? thanks. 

Hey everyone,  Having an issue with my system, have a stereo pair of Fives and every time I connect the sub, the right channel disconnects and stops working.  Did a hard reset, worked for a while then did Trueplay tuning and the issue comes back every time. When I disconnect the sub, the right channel returns and as soon as I add it back, it disconnects again…at a loss here, if anyone can help?  best,JB 

Hi everyone, I have a Sonos One and a Sonos One SL, I want to connect them through Wi-Fi to my Samsung TV the frame. Is it possible with Sonos Boost ? Or only with a soundbar like Ray? 

My playbase suddenly stopped working after 5 years. I had it connected to my wifi, and via optical to the TV. I can find it with my phone, but unable to connect. I have tried to reset it to factory settings, but still have the same issue. Image below shows a message «check nettwork connection».  

So I have installed Sonos app twice now.  Setting up my new Move took over an hour because the app refused to believe my router was actually functioning (another story, but relevant as the app gives misleading info a lot). Anyway, then I go onto adding services and all goes well until my paid YouTube Music account is added.  I added it twice (using the whole code paste in and authorizing my Google account) and it went through each time.  YouTube was successfully added.  But whenever I go into YouTube Music from Sonos, it say “No Selections are Available”.  Like why???????  I go onto Youtube and verify I have hundreds of playlists.  All my other services work. And before someone answers from a Customer Service script and tells me to reinstall everything and reboot my router...no.  Just no.  I want actual advice about why Sonos is not reaching youTube.  Is there a setting in YouTube or is the app just that flawed where I can look forward to playing YouTube via Bluetooth only?  This is wh

Hi folks I have a fairly old Sonos surround system from 2014 (Playbar + sub + play:1).  I added a Connect:Amp to power a turntable and listen to it on the surround system. I want to add a pair of nice floor standing speakers to the setup just for listening to the turntable. I am planning to replace the Connect:amp with the new Amp. I presume the Amp allows easy switching between the home theater setup, the floor speakers, and if I want to stream to other rooms (I have Gen 2 Play:5’s in other rooms) or adding other rooms if I am using the floor speakers in the media room? I might end up driving more complex setups as I upgrade some components but this is where I am planning to start.

Hi,Can I group a Roam SL speaker with my existing pair of Play:1?

Hey there,Somehow the new speakers I’ve added to an existing system don’t show up on the Mac app. They’re fine on Mobile and can be controlled/grouped. But no sign of them on the Mac app!  I’ve re-installed the app already. any help would be appreciated. Running macOS Monterey 12.2.1 thanks

This is a recent issue.  We have a Playbar connected to an older Sony XBR-65850C via optical out.  We also have a Sub and two Play1s configured for surround sound. When watching tournaments on the Golf Channel, we cannot hear the announcers.  We can hear background noise - fans, players talking, etc. - through the Playbar.  I feel like this used to come through the Play1s. Commercial audio is fine. Tournament audio on network channels like CBS and NBC are fine.  If we cast from mobile app or laptop to the Sony, the audio is fine.Ideas?

Equipment available at Client Site - JIO Router, DLink Switch and Ruckus Access Point.  error shows check your internet connecting and try again but other system works fine.Client doesn’t have additional ethernet wiring so can’t connect Sonos ARC to ethernet.  Need help If i get set setting inbetween JIO Router, D Link switch and Ruckus (R350) access Point.  urgent support Required. 

My Sonos Beam, Gen 2, sounds crackled and static when playing TV and when using music streaming apps.  What’s the problem?

I do not see the TuneIn on the Browse tab menu...but I see it on my laptop version of Sonos..?

Not unlike several threads I've seen recently that have gone unanswered or deflected by Sonos, I have two Sonos One speakers that have been randomly disconnected from Wi-Fi now weekly with no solution.  I unplug and reconnect...nothing. Always with the same message from the Sonos app: “unable to connect to Sonos, let's fix it!”  Well, nothing is being fixed. They were fine for the first 4 months in my office so it's not an IP issue, etc. Why is this happening now?

Helloi have an arc, sup and 2 one sl in my TV room. But I can not get them all to connect together? I want to use the 2 sl for back speakers.  when I connect the sub to sl then it disconnects to the arc. When I connect the arc to the sub the sl disconnect from the sub.hope to get some help 😊