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connection issues

  • 11 March 2023
  • 5 replies
  • 79 views

Ever since I got an upgraded router via BT a few weeks ago I have to delete the Sonos app and then reinstall it to find my 3 speakers. It’s driving me nuts. Does  anyone please have a solution. Thank you 

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Best answer by GuitarSuperstar 11 March 2023, 16:03

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5 replies

Userlevel 7

Does the router have the latest firmware installed?

Oh. I don’t know. How do I find this out?

I think I’m going to be a nuisance as I’m old 😂

Userlevel 7

Oh. I don’t know. How do I find this out?

https://www.bt.com/help/broadband/how-can-i-check-for-firmware-updates-

Thank you. I will check it out