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I don’t understand why when one speaker may need an update, the entire Sonos speakers have to be stopped! Just turned on a speaker I hadn’t used in a while and the music stopped playing while the update took place! 

Is it just me are is Sonos behaving particularly bad at the minute?  I'm constantly getting connection issues where the app can't see any of my devices (two ones and a beam) or can just see one but not the other. This seems to happen 90% of the time I open the app. Sometimes this will sort itself out in a few minutes but other times I just give in. Gone are the days when I can just open the app and group some rooms in less than a minute. It would be quicker to switch a turntable on, flick through some vinyls, then put on a record than to fire up the Sonos app. The lack of quality and consistency is really starting to annoy me.  

We have 50 play 5 speaker in 1 big villa how can we use in 1 system it is only 32 speaker for 1 system

Hello, I changed music providers. How do I play my playlists that I created with my old music provider ?Thanks in advance for your help  

All of a sudden my phone isn't connecting to my system.I have a tablet that connects ok 

Hi all I am planning on installing several sonos amps and wired speakers in a new build. Can anyone tell me is there a device other than my phone that I can play music and the radio through. I like not needing my phone when I come home from work so is there a device that I can stream from that would sit on for example the kitchen island this preventing me from needing to use my phone?  Thanks. 

I've owned & really enjoyed my SONOS system for over 10 years.  All but one of my SONOS units are S1 and the other is S1/S2, so I control the system via the How many calls have you missed while getting past your phone's lock screen, then to & maximizing the SONOS app, selecting Rooms, then either:  A. Clicking on "Pause All", then clicking on "Yes" OR B. Sliding up on the black section identifying "where/what" is currently playing to reveal the groupie volume level, then click on the Speaker Icon to "Mute" SONOS?](Android) S1 controller.  And I believe SONOS has done a great job of incorporating all the system controls into the phone app.  However, there is ONE very frequently occurring problem/annoyance that I don't think can be eliminated by any further improvements to the phone app: Very quickly muting/stopping/pausing the SONOS "sound" when necessary.  E.g., when a child screams, a spouse demands immediate attention, answering an  incoming phone call, etc. [Aside: how many

I would like to get opinion for replacement of PC speaker to one Sonos One. Any adviser as want to have cable free connection using Bluetooth? 

Hi all, we have a decent sized basement that is going to be pretty open plan. It’s pretty much an L Shape, and the plan is for one side of the L to be a home gym/workout area, the other side a TV/sofas area, and in the “corner” of the L is a bar. You’d be able to stand at the bar and look straight ahead at the TV, or look to your right and  see the gym area.for the TV set up i would plan on soundbar, sub and surrounds. Initial thought is that surrounds would be positioned focused on the sofa. However if we ever hosted a party (think super bowl or otherwise) or whatever we would expect people to be sitting at the bar or perched behind the sofas. Even home alone id probably like to be able to sit at the bar and have the tv on. So i am also not sure what to do about speaker placement. Would adding an extra “zone” for the bar (and then grouping with the TV) do the job in bringing the tv sound to the bar area? Or will this distort, cause echo, etc? Putting the surrounds back by the bar woul

The Sonos app seems to have been updated and has put Sonos radio at the top of my search results instead of Spotify. How can I revert back or better still remove the Sonos radio all together?

Hi, I’ve been experiencing a bug on my Sonos One players recently.I’ll select a song that I want to play using the Sonos controller app and then select the repeat song button (tapping the repeat button twice so that the icon with the 2 arrows and the ‘1’ inside the circle appears). The song will play normally during the first playthrough, but after that, the song always skips after the first 19 seconds (this is very consistent). Sometimes an error will display in the Sonos app about an unsupported encoding, sometimes nothing shows up.I’ve used both the iOS app and the macOS app and get the same results. FWIW, the song is this one from Spotify.My workaround is to create a playlist with at least 2 songs and then have that playlist play on repeat, which for whatever reason seems to stop the bug from happening.Any help would be appreciated. If nothing else, I just want to make sure the Sonos team sees this bug report. Thanks!

Pretty sure that this isn’t a fault with my Sonos kit, but hoping others may have had a similar issue and know how to fix it.  I have two Echo Dots. One in the lounge and one in my bedroom. The lounge Dot works in conjunction with my Sonos PlayBase, which is paired with 2 Sonos One SLs. In my lounge, if I ask Alexa to play BBC Radio 2, she duly obliges and the music is played via the Sonos speakers. If I do the same thing in my bedroom, where the Dot works with a single Sonos One SL, Alexa plays Radio 2, but from the Dot speaker. What’s more, if I specifically ask her to play it on the bedroom speaker, she refuses.  I’ve heard that this may be a licensing issue, but that doesn’t explain why it works as desired in the lounge. I’ve double checked all the settings, and they are the same on both Dots and all the speakers.  Moderator edit: Added that “Ones” are in fact “One SLs”

Is there anyone who got experience to use sonos as a dj. Is there any software that makes it possible to be a DJ using Sonos

I have an older Samsung TV without an optical port or HDMI earc or arc.  I have a brand new apple TV 4k,  What is the best way to hook this up to get the best sound?  Do I hook up Apple TV to HDMI on TV and then run a HDMI from TV to Apple TV?  Neither of my HDMI ports are arc

I have a small house (840 square feet/78 square meters) with a Sonos One and a Sonos Move, both connected through Amazon Echo (Alexa). When I play music (grouped or ungrouped, using Alexa or using the App, using Amazon Music, Spotify, or Sirius XM as source), the One begins playing immediately, but the Move will take up to 45 seconds before any sound happens. I can be standing right next to the Move, say “Alexa, play <song title>,” and it will respond from that speaker - “Playing <song title> by <artist> from Amazon Music,” and it will take 30-45 seconds for any sound to come out, and it will be 30-45 seconds into the song. If the two speakers are grouped, I’ll hear the first part of the song playing on the Sonos One, and the Move will eventually join the song already in progress.This also happens if I switch music - Don’t like the vibe, so I change stations or playlists. The One picks up right away but the Move takes a while. Once it’s playing there are zero issues -

I have Sonos Playbase from 2017. Can I add Sub gen3 to it? Are they compatible to each other? 

Are Five generation 2 significantly better than generation 1s?  If I upgrade can Five generation 1 be used on its own with just the Sonos 1 app, for example if I give the old speakers to a grandchild?

I placed the gun 3 sub behind my couch but there is only about a foot between the couch and the wall.  is there enough space for the sub to function properly?

Future request.I would like the option to lock the entire groups volume, so that adjusting the volume on any grouped speaker would adjust the volume for the entire group. This would work in the same way as the master volume in the app does. As far as I know, this is not possible now?

Why does the white light on my Beam and Ones stay lit? thanks

Hi, does someone know if the batteries of the Move will live longer if they stay always on their stand ? What is the best to keep the battery life longer ? Thank you for your help !

My Sonos Arc keeps losing connectivity/sync with my Sony Bravia Oled tv, it is connected with the eArc hdmi. I have to keep unplugging power and hdmi and then reconnecting power and hdmi to get the Sony to play sound through the audio system. Otherwise the Sony message says audio system is unavailable and switches back to tv speakers, sometimes the Sony shows the audio system to be connected but I get no sound, sometimes the Sony shows the audio system to be connected and I get sound but cannot control volume with the remote, I basically have to reset the Sonos Arc by unplugging it before every use to get everything to sync. I want the audio system to connect automatically every time without having to reset the Sonos Arc force for every use. I have a friend with the same systems and he has the same issues. Any ideas on how to correct this problem?

Hello everyone.Run into a problem with apple music right now. Sonos plays albums on apple music but gives an error when I try to play a radio for any artist. Is it a problem with sonos or with apple? Or with me?Thanks.

Hi all. So I was finally able to isolate the issue and recreate. Currently have a Sonos beam connected via arc to my LG TV. Everything works and sounds great……until I set a reminder on my echo show which announces on several other echo devices AND my Sonos Beam through my tv. What happens is, once the reminder is communicated through my Beam, the volume on my Sonos Beam is altered (significantly lowered) and my 100% volume is not very loud at all. Normally I can’t hardly stand next to it at 100% volume but after this reminder I can crank it to 100% no problem. sIm struggling to figure out if this is a Sonos, Alexa, or TV issue?  Only when I unplug the tv, beam, and fire stick will the audio revert back? Any ideas? ThanksRick 

Hello!I have a question, been struggling with this one for 2 hours, cannot find an answer online.So, i got a Connect from a friend, with the intention to use it like this: RCA line input from an mp3 player and Connect wifi output to stream on a Play 1. Is it possible?thanks !