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I have a 2020 Samsung qled with arc and I can only get Dolby 5.1 over arc and the Sonos website says I should be able to at least get compressed Atmos over arc. I’ve tried it all I feel and I’m stumped

Hello everyone,My 3 ERA 300s and the sub are connected to my Hisense 90L5HD via Bluetooth. It also works in principle. However, the sound output itself is pure horror. Flat and pale sound output. Is it possible to adjust and improve the sound output in the Sonos app or in any other way? Or do I need an additional soundbar for a good sound experience?Kind regards, Opus

I have two amps in wireless mode. I’m trying to redo my network and so wired them to the router/switch and got them to WM0. When I connect to my new network though it can’t find them to control and if I do the “fix” link in the app it says a wired component can not connect to a wireless network. I have to connect to my old wireless network to “see” and control them.  I finally just reset them over to my new wireless network but I was hoping to have them wired and control them from the app no matter what network I was on. Anyone get how wired works and can explain it?

Afternoon!  I’ve got a Play5 Gen2 with a bunk Wi-Fi chip. Works great over ethernet or if I have a WiFi mesh node within 1ft of it. Currently, it’s running over Wi-Fi with a mesh node next to it. As far as the Sonos ecosystem is concerned it’s on Wi-Fi and working fine.  I was considering adding a second as a stereo pair, but my concern is that the pairing will require Sonos Net which means it likely won’t work with the bad Wi-Fi card. Will the stereo pair work strictly over my home Wi-Fi? Or does a stereo pair of Play5 Gen2 do the stereo pairing via Sonos Net?

First off, I’m a professional sound engineer for live and recorded music, but I have ZERO experience with home stuff, so I apologize if I get terminology wrong.I inherited a lot of A/V stuff in this house when we bought it back in 2020. Most of it has been useless as I can’t login to it, but I did manage to get into the Sonos Connect upstairs which was connected to a Sonance DSP2-150 MkII power amp and that appears to drive the Sonarray 8.1 speakers out by the pool.I think 4 of the 8 speakers are Left, 4 are right, and the sub appears to be wired mono, though there are only LR outputs from the power amp, so it’s not clear exactly how the sub is connected - but I don’t think it’s super relevant to my issue.Half of the small speakers have always been out - actually just really, really quiet by comparison. Recently the power amp failed, so I grabbed an old studio power amp out of my closet and plugged it in…To my surprise, *regardless of input side* (I tried both) whichever output drives

Recently I have purchased Sonos Sub (Gen 3) and my Sonos App can't connect with a Bluetooth  on the initial stage adding a new device in App. Give me to know how can I manage this error? 

I would like to know how can I aligned the Bose’s bar with the sonos speakears to control d severas spaces in the house this connection could affect the high fidelity quality?

Changing my ISP to GigaBitNow. What bandwidth and router supports Hi Def streaming for platforms like Tidal, Apple Music on Sonos Beam Gen 2?

Why can I barely hear my tv but the volume on my Sonos beam is at 75%

Hi , i have a problem with my sonos roam, it doesn’t light up anymore and doesn’t play any sound or music . it’s recognized by the app , appears as linked with the bluetooth on my phone and on the app. It’s seems to work but the sound doesn’go out . No sound , and no del orange blue or white  … i don’t know what to do …. Does someone knows what happens ?  

Can I adjust the sound spectrum on my Ray to eliminate or reduce the low frequency booming sound from the speaker?

I went to use my ROAM the other day and it isn’t paired with app - can’t find it!  Tried to connect it but NO. Haven’t changed router. Rebooted router, etc. as per the help sheets. My ROAM has the orange / red light at the bottom on or flashing. There is no response to the back button when it is pressed. No sound - chime to start or turn off. It doesn’t turn off! I can only get the orange / red light. Is the ROAM faulty?  The app seems to be working - have started it a number of times and there is no change. I think it is the speaker itself. Any suggestions?

WiFi in my home does not reach my Era300s or sub but my Arc is hard wired to Ethernet switch. Will Arc create a network and talk to Era300s and my sub gen 3 for home theatre or do I need to hard Ethernet wire the other speakers too. Thanks in advance.  

I have an Samsung TV with 1 HDMI input, 1 Display port Out, RCA analog out.  The HDMI input is used for Firestick. I purchase several analog to digital converts and none provide audio to the Sonos Beam. Is there a solution for older TV with analog audio out to connect to Sonos Beam?

Hi There, Please I need some ideas.  I have a Samsung 98 inch Neo QLED QN90A (QN98QN90AAFXZA) and a sonos ARC with two ERA 300 for surround and 2 Gen3 subs.  The Arc is connected to the tvs EARC port.  I get sound find and I am able to pass through Atmos, and dolby digital plus and others. I tried to stream from my nvidia shield 2019 and via plex I get sound cutting out. I have tried it via netflix same thing.  I still get the audio cutting out on Youtube and plex on the native TV.  Here are the steps I have tried to fix this: 1-Replaced all HDMI cables2-Tried different input ports for shield3-Replaced my ARC with a brand new one (up to date with latest firmware as of 4-27-2024)4-Replaced my shield with a 2nd one around the house(up to date with latest firmware as of 4-27-2024)5-Tried testing it directly from tv app vs shield same issue6-Tried messing with the settings on the tv like earc auto and off, pass-though on and auto7-Adjusted the delay to sync the earc( this seems to help but

good day , my app on my iphone crashed cant get any music 

Can I take an optical audio signal from a new tv and input into sonos zp80

I have an Onkyo TX-RZ50 AV Receiver and it won’t recognize the Sonos Port.  The Portis plugged into the CD input jack. During the setup of Hardware, the receiver doesn’tallow “works with Sonos” to light up.  Has Onkyo had a computer glitch with the particularreceiver?

I’m trying to delete a duplicate account so I can change the email on my existing account. Can you do that?

Hi I currently have a zone player which connects my record player, but it's only for the S1 app. Do I need a connect gen2 (far cheaper than the port) to replace the zone player on the s2 app? Thanks 

hey everyone. i got myself a refurbished era 300. it came with a good discount and considering the 100 days return policy, i wanted to give it a shot. i love it overall! i was just curious about one thing. I only have 1 unit (not stereo) and i think music gets loud and room filling after 50 percent more like 65-70 range. is that normal? i guess the only reason i ask this silly question is my home theatre setup which is beam gen2, sub mini and 2x era100’s get very very loud. it’s probably a output total watt kind of thing but i wanted to check. thanks

Here is my scenario which i need to explain to hopefully have someone understand my issue and help with my a solution.  So my home is setup with ceiling speakers in every room with their own dedicated amp. The amps are all set up in my basement far away from my tv. I just bought a new Samsung frame tv and wanted to connect the tv to the ceiling speakers in the living room that it’s in, but i don’t have the option to run an hdmi from the living room to the amp in my basement. So what i did was buy a Sonos Ray speaker, connected that to my Samsung frame tv via an optical digital audio cable, and then i was able to add the Ray speaker to my Sonos system via its WiFi and was then able to link the ceiling speakers in my living room with the Ray speaker. So now I’m able to play my tv volume through both the Ray speaker and the ceiling speakers in my living room.  Here is where I’m having an issue. I want to be able to control both the Ray speaker and my ceiling speakers volume with my Samsun

Hi there - I’m looking to buy one of the turntables, but the website says compatible with “select products” - and I don’t see any of my set-up mentioned.  I’d be really grateful if someone could assure me that my set-up (Arc, OneSL’s (as surrounds), Sub) is compatible with any of the Sonos turntables?Many thanks all.

My Sonos was professionally installed 13 years ago.  I have a bridge and a connect:amp.  The connect is wired to two outdoor rock speakers.  It looks like either my bridge died or the power supply did.  I have the bridge connected to my wireless router but there are no lights indicating a connection.  What’s my best alternative to get this up and running without spending much?  Thanks!!

I like to queue up all albums of a composer (or artist) to play so I can work and listen uninterrupted. If I select a composer and click “Play all” the controller adds all the tracks to the queue but sorted in track order not by album, mingling the movements of each composition among other works.Is my only option to add each album to the queue, one album at a time? I’ve saved a few such queues but am hoping not to have to build up a long list of saved queues if there’s a simpler solution.