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I have a Sonos One SL connected to my Apple MacBook Pro via AirPlay. When I play audio from Pandora, Youtube, or Sirius the audio drops out for 1-2 seconds every 2-10 minutes.  Does anyone have any troubleshooting tips? Thanks!

HelloI've just bought the Move 2. Its fully set up amd working but I had planned to use this whilst travelling in locations I will not have any WiFi or mobile reception. I find Bluetooth connection unstable so wanted to connect my phone via line-in so the Move 2 plays my downloaded Spotify playlists.Is this possible? I've tested the set up by switching off my WiFi/mobile data and playing a downloaded playlist bit the audio only comes out my phone, not the sonos speaker. Any suggestions?

Can the ERA100’s be set up to MIRROR/extend the audio coming from the Ray sound bar?  We purchased the system (on advice from BestBuy) in order to have a sound source closer to the listening position.  (I’m attempting to keep the TV from having to be turned up so loud in order to be heard.)In surround mode, there is minimal sound (if any) for most TV shows.  As a stereo pair, I can’t seem to join them to Ray.

how to connect the Port to existing pre-amp and outboard separate DAC

I have a Sony PS-LX310BT turntable that I was using connecting via bluetooth to my old bose speakers. They worked really well - I recently bought Sonos ERA 300 and I am unable to pair them via bluetooth. I have the latest firmware update on sonos.I hear the chime on era 300 with blinking blue light then I click on bluetooth pairing button on lp player but nothing happens even after waiting for 5 mins. Similar process worked when I paired my bose speaker.Let me know if I am missing something? I understand that I can pair them using sonos line in adapter. My understanding is I can still use bluetooth connectivity without any additional adapter to pair my turntable.

Can somebody please advise on whether I can get Sonos/Spotify playing nicely with the Samsung Family Hub (runs on Samsung’s Tizen O/S I believe)? The Spotify App runs on Tizen on the fridge. It can see Amazon firesticks and Amazon speaker devices as things that it can play to (apart from being able to play on the fridge speaker itself). Whether I run the Google or Alexa voice assistants on the Sonos speakers I have, I cannot get it to see the Sonos speakers though. I have a Move and a One. From some desktop research, it looks like Samsung may only support the Sonos speakers through a Hub/Bridge, which is not possible to use as I’m on S2. Is there any way round this? My desired outcome is to be able to change the Spotify music on the fridge, outputting the music to the Sonos speakers (as a group - the two speakers are at different ends of a long room).

For the past few months, I’ve been able to start playing music using Google Voice commands on my Sonos One, however, I’m unable to stop playing music once it begins playing. I ask Google Assistant to stop playing and it replies, “Nothing is playing right now.” Funny enough, I can ask it what song is playing, and it will provide that information. I unlinked Spotify from my Sonos app and Google Assistant app. I also unlinked Sonos from the Google Home app. I then reset my Sonos One and configured everything from scratch, however, no luck. I submit diagnostics to Sonos, but they said they don’t see anything wrong. The only thing that works to stop playing music is ending the session from the Spotify app or the Sonos app. This is frustrating - just wondering if anyone else is experiencing this.

Hi Community,I'm currently planning my living room and would like to integrate my Sonos surround system. I own 1x Sonos Arc, 1x Sub (3rd Gen), and 2x Sonos Era 300.Due to limited space for my entertainment area, I'm wondering if I can place my Sonos Era 300s as shown in the following photos.My intention was to build a recess in the wall behind the couch so that the Era 300s can face outwards against the wall of the recess and reflect back to the couch. The recess should be about 50-60cm high.Thanks for advance for your inputs. 

I’ve got a large music library on my PC, that I copied over to my QNAP NAS a few years ago but have never exploited or linked through to SONOS - I’ve really only used Spotify with SONOS.  .  It’s easy to manage my library on my PC (I use Mediamonkey), but never quite figured out my best options to manage it on my NAS. I use Plex (paid lifetime pass) on my NAS / PC / TV / Phone for my video media, and it’s great.  However it doesn’t seem so good for managing audio and I’m not convinced Plexamp is any better (despite the rave reviews).  I can’t import my playlists and Plex doesn’t recognise the ratings I’ve already added to all of my audio and that I use all the time on Mediamonkey, so my options to manage, listen to and filter music I want to listen to is limited.  The SONOS Music Library also doesn’t recognise ratings, so can’t filter there either, so suspect playlists might be the only way I’ve got of filtering my music, meaning I’ve got to be able to better manage it on the server.  

Hello!For my modest sound system, I have a stereo pair of Sonos One SL. I’d like to make it able to work with Bluetooth in order to connect it easily to my computer or my Steam Deck. I heard one way of doing so would be to use another Sonos Bluetooth speaker like the Sonos Roam, but could not find any info about it online. Thus my precise questions are:Is it possible to group a Sonos Roam (or another not too expensive Bluetooth speaker) with a pair of Sonos One SL? Will this whole new sound system be able to receive Bluetooth signal? Will it impact the sound experience in a negative way? I’d still like the two Sonos One SL to act as a stereo pair.Thank you for reading, have a nice day!

In looking at https://support.sonos.com/en-us/home, do I need to do anything more than these steps in order to register my Sonos? I already created my account and logged into it on the SonosCheck your Sonos system’s registered email addressIf you’re not sure which account your Sonos system is registered to, follow the steps below to check using the Sonos app.Open the Sonos app for iOS or Android.From the Settings tab, tap Account.Here you’ll see the email address that your account is registered to.https://support.sonos.com/en-us/article/check-your-sonos-system-s-registered-email-address

I have an owner occupied Air BnB. I have 6 zones w amps.  I’m trying to restrict  the guest from using two of my zones. does anyone try to configure this out before? thanks buim

Hi all, After many years of different soundbars, bookshelf speaker/sub combos, I finally bit the bullet and bought into the Sonos ecosystem with the Arc and soon to be Sub Mini (small townhouse living room, plenty of bass for the size).The Arc sporadically emits this odd electronic chirping sound which I cannot trace back to anything in particular. I see some threads with other Sonos devices exhibiting the same.Is this a common thing with Sonos speakers, in general, or sign of an issue? I have mine connect via eARC to my Vizio P65-F1.Loving the products, so far! 

My LG magic remote works fine with the arc soundbar but not the roam units. For example if I hit the mute button only the arc soundbar is muted and the roam units keep producing sound.  

Looking to label my Amps as I will have a centralized stack. Can I put magnet stickers on them or will that impact something internal? Sorry for ignorance.

Hey all, ive read most of the articles that relate to my issue and connected sonos support but i dont have a direct answer so im trying here. my setup:2 x era 100 1 sub mini 1 beam 1 project turntable with pre-amp and the necessary line-out to connect to the era 100basically, imagine a large rectangle room with a vinyl player at one end of the room and a TV at the other end. I began with the vinyl player, 2 x ERA’s and the sub mini at one end of the room for which i used the line-in input on the ERA’s to play my vinyl. i also set this up as “living room” in the appI then added the beam because i wanted to add sound to the other end of the room (next to the TV) but also introduce surround sound to my system. to do this on the app,  i first had to break apart my current “living room” setup then create a new surround sound “living room”.the surround system works perfectly and sounds great (for both TV and music) but by doing this meant that the ERA’s line-in input became de-activated - me

Hi Everyone,I just bought Sonos Move 2 and set it up yesterday. Everything worked fine. I set up Alexa and made it use Spotify for playing music.I came from work today, said Alexa play music and it didn’t work. Alexa is answering that it starts playing this or that but there is no music. I tried to remove Spotify from Alexa, Alexa from Sonos app but nothing worked. I can play music via Spotify or Sonos apps on my phone. I tried to add Apple Music to Alexa but it’s the same. It says “Playing X on Apple Music” and nothing happens.Any tips how I can fix it?

I am curious if there is a way to play the sound from my Denon receiver on the Sonos system.   Example, I watch TV with Roku that plays through me Denon.  I’d prefer outputting that sound from the Denon to get better sound on the Sonos system.I have a bunch of Era 100s.Thanks for your expert ideas.

Hey, Everytime I try to view Spotify or Soundcloud in my Services it says cannot connect. I have deleted and re-installed the app. Rebooted the speaker and the wifi but still not working :(. It works fine on the mobile app and I need to use this app to browse and select and then it updates on the mac app. 

I’m having problems playing certain podcasts through Pocketcast. I’ve tried reconnecting several times. It’s only certain podcasts.  Is anyone else having issues? The apps that I’m referencing play fine on the Pocketcast app so  it doesn't seem to be an issue with Pocketcast. Is Sonos blocking certain podcasts because of politics or subject matter?

Hi guys. I have a room I use a a TV with surround, Beam, 2 play ones and a sub. I also have a play5 connected to a turntable. I liked to watch games with no sound and listen to vinyl on the surround. It worked great. If I put on a record the TV audio would stop and the line in would take over. I recently upgraded my 1st gen ones with one SLs and had to re-setup the groups to do the same thing. The problem is that now the line in on the play 5 works but the added group of the TV surround keeps dropping sound and going back to the TV. Some time 5min or 7mins or 2mins. No set time but it always happens. It’s driving me nuts. Does anyone have a solution? I know it works because it did just fie before I did the upgrade. Thank you

Hello I have a Beam gen 2 and a sub mini.  I would like to use my old surround speakers from Dynavoice with them in a surround system with my tv.  Is that possible? Can I connect them to my Sonos system or do I need to buy new speakers. 

I have a small wine shop. We have indoor retail space (1100 sq ft), an outdoor deck in the front 18x30 ft, and a small bench outdoors on the side. I want to stream background music in the 3 zones and manage volume separately. I currently stream Pandora for Business. Will 2 pair of outdoor speakers and the Amp work? How would I connect iPad/iPhone to stream Pandora? Bluetooth, cable? Or would I need another device?

If you're a Spotify user, can you confirm if you get the behaviour described below in the Sonos app (S2) when you follow these steps? Open Sonos (S2), go to your music services and open the Spotify service. At the top you'll have the "Good morning/afternoon/evening" section, which will contain a bunch of playlists and mixes. Tap on the heading (ie where it says "Good morning/afternoon/evening") I then see an error message : "No selections are available". Go back and, still in the Spotify section of the Sonos app, look for the "Recently played" section (not the Recently played section on the My Sonos page). You'll see a bunch of tiles for playlists/mixes/albums/etc that have been recently played from Spotify. Tap on the Recently played heading I now only see a single tile, for a playlist I haven't played in ages. Nothing else is shown here. Anyone else see this? It's been like this for a while. Tried removing Spotify, uninstalling and reinstalling the Sonos app, and no luck.

Hi,I was wondering if anyone can help. I play a 40hz pure sine wave through my Sonos sub at night to mask infrasound that I can hear. It works well when the audio file plays properly. However, it has started to 'pulse' for some reason. I also get a message flashing up on the screen of my phone saying that it's unable to play the file as it's not encoded properly but then then the message disappears quickly. I'm wondering if anyone knows what could be causing this. Could it be due to a weak WiFi signal? Would a Sonos Bridge help? My sub and Play 5 speaker are 8 years old so not sure if they would be compatible. The Loudness is off on the sub, I have increased Sub Audio to 6 and the overall system volume is at 3, so very low (just enough to mask the infrasound). Any advice would be greatly appreciated. Thank you in advance.