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Hi,  I have a Play 3 - It will not pass the final connection to system check where it plays an ‘audio pin’ - this is both wired and via wifi. I have tried the S1 app but it tells me the Play 3 is on S2 firmware !I’m on the line to Sonos support UK - it estimated 40 mins but I’m now at 50 mins!Is there anything  else I can try ?  

Cześć. Na początku wspomnę, że nie znam się na tym,ale według mnie albo ja robię coś źle albo mój nowy głośnik jest do wymiany. Mam Sonos soundbar BEAM Gen 2, a wczoraj zakupiłam 2x głośnik Era 300. Postawiłam je na stojakach za kanapą.Kiedy siedzę na środku kanapy to prawy głośnik gra ciszej  ( dwa głośniki ustawione na tym samym poziomie głośności). Ponawiam się ustawieniami ,ale nic to nie dało....Pomyślałam,że powodem może być to , że prawy głośnik stoi blisko rogu ścian, dlatego wymieniłam prawy głośnik na lewy, a lewy na prawy i okazuje się,że po zamianie prawy głośnik gra głośniej niż lewy. Czy ktoś wie co może być powodem czy głośnik jest do wymiany?! Moderator edit:Google Translate- Hi. At the beginning I will mention that I don't know anything about it, but in my opinion either I'm doing something wrong or my new speaker needs to be replaced. I have a Sonos BEAM Gen 2 soundbar, and yesterday I bought 2x Era 300 speakers. I put them on stands behind the sofa. When I sit in the

I’ve had a Beam Gen 2 for a while now, which is connected to my Network by Ethernet on Router 1 and haven’t had any problems.The problem started when I bought a second Beam Gen 2 and tried to connect that to my network via Ethernet to Router 2.  As soon as I connect the Ethernet cable, the network becomes unstable, devices keep dropping out and everything has really slow Internet connection.  I thought it was the new router (Router 2) that I had bought, but the Asus tech support said it was a device on my network creating a loop.  Sure enough, as soon as I unplug the second speaker, the loop stops and everything starts working again.I have successfully set the system up with the second speaker connected through wi-fi and I have no issues.  I want to set the second speaker up via Ethernet so it doesn’t hog the wi-fi bandwidth for my other devices when streaming.Another weird thing, is when the second speaker is connected through wi-fi, when I look at the connection to it on my Network G

Hello wonderful community!I’m having some small event in my garden and plan to play some music for my guests on my five pair and sub gen 3.They will be under the roof of a small kiosk/pavilion so I will not worry about raining on them.My question is does the sub make a difference outside?Thank you, PS: a little annoyed about the latest forced update, but in the end all went well. 

I'm having trouble adding dash radio to my account. Dash radio is now called litt live and when the app sends me to the authorization page it links to the old dash radio URL which is no longer operational. Sonos and litt live both say they are compatible. Any solutions for this problem? 

Why has the app stopped showing the currently playing artist name and song title in Library?

Is anyone else having an issue yesterday and today? For both my wife and I when we load up the Sonos app on our iPhones (15 pro), the app is extraordinarily slow to show any recent listening history, and if you go to the gear tab, system is greyed out. I tried to attach a screenshot, but it didn’t work for some reason.Then I try to play something from Apple Music, and it just… doesn’t play. We have an Arc + 2 Era 300s and a Sub in one room, another room with a Move 1, and two other rooms with One SLs.So, what does work? I can use the Sonos app on my Windows computer and it works just fine (so far as I can tell) as all speakers can play in sync. I can also ask one of the speakers to do smarthome stuff with Alexa, and that works (lights on/off, etc.) but when I ask it to play music, it says the name of the song I asked for.. but doesn’t play it. Audio out of HDMI on the TV also works.I’ve rebooted my router, restarted both phones… and nothing.Grateful for any suggestions. 

So good for trying and make the app better…but what happened to adding to the cue… what happened to play next?How is “replace the queue” a useful feature when before you could edit the queue way more.  why take away perfectly good and useful features?not gonna lie this constant updating to make things worse than before is very annoying.  Please.  

I’ve updated appI’ve disconnected and reconnected Amazon musicwhatever I do I get the same message ‘sorry I’m having trouble playing the music’I’m going round the bend, please help 

Hello, I have a problem that started a few weeks ago, and I can’t figure it out. After many years of happy Sonos multi-room usage, our system now randomly and regularly auto-groups rooms together. Not only that after auto-grouping, it will often auto-start playing music in the grouped rooms. I.e. I will turn off music in room A, and an hour later will find that rooms A and D are now grouped and music is playing in both.Anyone else seen this? It recently started and we haven’t seen it in the 10+ years of using these Sonos devices. Thanks!

Why does it feel like it takes 5 more taps in the new app to change which speaker it uses? Am I using the new interface wrong? I can't just pick a single speaker from the list of available ones anymore. I have to check it then uncheck the other one that was previously selected. Is there a better way to go about picking a single speaker in the new interface?

Sonos app was on my computer yesterday but today when I tried to open it, it continually asked me to update and responds that I don’t need an update.  I thought maybe I needed to uninstall and reinstall but there is not an app for Sonos in the Apple App Store!.  They continue to show the Sonos app for iphone or ipad.  It has not operated correctly since the recent update but I can’t go back to the older version.  Is there any solution to this new issue?

Happy Sunday👋 This question might be solved in other topics…i try look around but i could not find any of my wonders.What is this upgrade discount(or whatever it’s called)?I was checking my gear and it looks like i got two playbase’s with 15% on each….and then what?Let’s say i wanted a Era 300. Can i order one and get 30% off? Or it’s just one for one?(15%)Or let’s say i order a Era 300 bundle(two Era 300’s) witch is discount on….can i get additional 30% off from that deal?In yours opinion….when and what will be an ideal buy from Sonos with 2x15% upgrade discount? Enjoy your Day🙏

Since latest update I can’t ’play next’ a track or album. Help please. 

Hi everyone, what’s the best way to connect my projector to two era 300’s which is setup up as a stereo pair in my app? thanks

Hey there, will I be able to play Sonos Radio HD via my Sonos ACE?  Thank you!

Hello all,Just did the update to the newest Sonos app. Disney Plus now has no Atmos. It has worked previously and Netflix is still showing Atmos working fine. Everything else on the Hisense has stayed the same.Any thoughts? 

Hej.Efter opdatering af Sonos App bliver alle mine yousee playlister ikke overført, så de kan afspilles via Sonos.Hvordan løses dette problem?

Varför har ni tagit bort väckningar på appen?

Hi,I'm considering purchasing the Sonos Ace Headphone but have a question holding me back. My current home theater setup includes a Playbar, One SL, and Sub. Can the Ace connect wirelessly to my TV without the need for a Bluetooth transmitter? I'm hoping for some expert advice to assist me with this. Thank you!

the sound dont correspond with tv  connected with hdmi in arc port

good morning,I use the sonos ARC connected to a recent samsung oled tv in eARC.I have an android box and I use plex the problem is that the films which are in formats 5.1 HE-AAC the sound is very weak, I am obliged to put the volume at 60-70%, I tested with a film 5.1 AC3 I do not have problem the volume is 30-40%.I tested with another VLC application, and the problem is the same.Everything is set in passthroughthank youTranslated with DeepL.com (free version) Hello It is since the last update AAC format have a very weak sound.thank you  When I deactivate and reactivate the cec the problem is solved but comes back after reboot. Moderator edit: Combined posts

I have a long history of constant radio drop-outs and numerous conversations with Sonos technicians to try and resolve the issues. They usually come up with the same monotonous fixes which involve switching all the Sonos items on and off, unplugging the router, and/ or changing router settings, changing all range of network channels.Also overtime other equipment has been alleged to be interfering with Sonos ie the Virgin Hub4 (which is now in modem mode and operated through a TP Link router), and the BBC Sounds app, which we have stopped using for the time being. The latest item that is suggested to be interfering with the Sonos system is our Devolo powerline.Just to add interest the Sonos Roam has stopped connecting with the system, although according to the Sonos App it is playing properly. Reading about similar issues and the lack of solutions, it seems that Sonos is just no longer fit for purpose. My system is:Room 1 Home cinema system consisting of Playbar, two x Play 3 and Sub-mi

Good morning,I wondered about the Sonos Arc soundbar system. If you don't first buy a dedicated Sonos subwoofer to pair with the Arc. Can we connect our subwoofer that we have on our wired 5.1 home cinema set via optical audio output? Best regardsActarus

Can someone explain to me a use case where you would wear headphones but have other music/video on at the same time for you to consume and what the actual benefit would be. Please do it like I am 5 years old.