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Synology Media Server is not seen by Sonos app

  • 3 March 2024
  • 4 replies
  • 599 views

I have read the threads regarding connecting Sonos to a Synology NAS. It seems that everyone can connect via adding a path to the music library. I have the Media Server application on my Synology, and my Windows PC can see it as a media server. However, my Sonos app does not see it as a media server. My Sonos app does see my Windows Media Server, though. Does the Sonos app support media servers on NAS? It appears that several people have found alternate solutions such as using Plex. I prefer not to use a workaround.

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4 replies

Ken_Griffiths

There are quite a few 3rd-party DLNA/UPnP media servers that do not work with Sonos - I’ve only ever got WMS to work well, personally speaking. Looking at this older thread and others in the community…

It appears that the Synology media server is not supported. My Netgear NAS media server is not supported too.

So maybe look at implementing an SMBv2 (or higher) shared music library (which works great with my old Netgear NAS), but I do also like to use Plex aswell. My thoughts are to just forget the media server option and perhaps ‘bite the bullet’ and just go with Plex instead. 

You can read more about ‘Plex on Sonos’ here…

https://support.sonos.com/en-us/services/plex

S

This has been bugging me for a few days, but based on the notes below, I had a play with the settings and it now appears to be working fine.

Changed my SMB settings:

Logged onto synology and accessed the settings via Control Panel:

File Service:

SMB Settings:

Advanced Settings:

Changed: Maximum SMB protocol to SMB3

Changed: Minimum SMB protocol to SMB2

Went into Sonos app and it then allowed me to connect to the the music library, without giving me the 913 error.

P

 @wyzman - Have you been running your Synology NAS on Sonos or is this the first attempt? - I have used my Synology NAS on Sonos for about 5 years & until the new App “upgrade” it worked seamlessly - Via the App it does not work at all, but that may be to do with nothing really working with the new App, than it’s ability to find & load my Synology NAS?

Thanks to some advice here, I also “upgraded” my PC Controller Sonos App & managed to get access to my NAS & play music from my Library (which I can’t do in the usual way via my phone App?) - However, every time I shut down the Sonos PC Controller my Music Library disappears & I have to reconnect it 

I plan to wait it out until the boffins (or should that be buffoons!) at Sonos release the revised versions of the App in June & like the majority of people here, if they haven’t made it work properly, will ditch my Sonos hardware, or find an alternative way to use it with someone else’s software?

Regards … Paul

S

Hi Paul. 
 

I’ve been running my music on Sonos from my Synology NAS for probably 10 years. I’m not overly technical so I was surprised when my changes worked and my Sonos system could see Synology and started to rebuild the music library indexes. 
 

Steve

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