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I’m sure this has been asked here before…I moved my Sonos One (paired) from my Garage to TV Room, after adding wall mounts for Ones. In order to use the Ones as 5.1 (with my existing PlayBase/Sub/Fives) I have to unpair the Ones? What happens when I want to play just music in the TV Room, since my Ones are not paired anymore? Do I have to pair the Ones everytime I want to listen to music and unpair them when I want to use them as my 5.1?

When I click on add service nothing happens.It looks like it is trying to do something but there is not menu. I'm on Pixel 7a fully updated.

I just bougth a Sonos amp.  And for me it works great, while i have an Iphone.  However my girlfriend has an android phone.  And she’s using Youtube video, not youtube music as she listens to music you can only find on the “normal” youtube.  How can she listen on the sonos amp?     We have found a sonostube app.  but then you can’t login to youtube.  she has premium, to avoid the adds.What equivalent has sonos made for the airplay for android phone?  Cause shurely they have thought of this?  this is the 3rd gen amp. and this issues has been all over the internet for many years.  And since they are not adding bluetooth to the amp,(which costs nothing to add),  they must have thought of a better solution?  Or am i forced to return the amp, and get one of the competitors?  I would hate that, because i really like the sonos amp.  but missing a feature for all non IOS devices would be such a massive deficiency that it’s not useable at all. if half of my guests etc. can’t use it..

I want to buy a second hand Sonos One Gen 2. Please help me to check the warranty for Sonos One with sn: ********************* Many thanks in advance Moderator edit: serial number recorded and removed

I have a Sonos Playbar connected to a flatscreen TV (Samsung) via Optical cable, and also connected to a TP-Link router via Ethernet cable (as shown in my included diagram).I essentially have 2 issues:No sound coming out from the Playbar. I checked that the connection is working fine, by connecting the optical cable to another, simpler set of speakers. There is sound output via the second set of speakers. I am unable to configure the Playbar in any way. I can connect to it via my mobile phone, using the TP-Link router as the ‘gateway’.   I first tried downloading the ‘Sonos S2’ app, which stated that the device is incompatible. I then tried downloading the ‘Sonos S1’ app, which insisted that I update the device. However I do not have a wired internet connection at this location.Hoping for some suggestions/guidance on what I might try to do next. I’m at my wits end. Thanks!

Sonos S2 App quits while trying to add new service.(scrolling down the list of services halfway, app closes)I am using IOS 17.4.1any info on this issue?

Help please 🤞I have a Connect Amp, which controls ceiling speakers, together with a Beam and One (both Gen 1).Had signal difficulties with the Connect Amp so switched it off/reset it and it’s now working perfectly however in the process I’ve lost any connection to the Beam and the One. They don’t even feature on the Sonos App, they’ve just disappeared.I took the One to the router and connected it via an Ethernet cable, it and the Beam then appeared back on the app but the Connect Amp disappeared. After I disconnected it, the One and the Beam disappeared and the Connect Amp reappeared. 🤬I know I’m being stupid somewhere but would be extremely grateful if someone could tell me where I’m going wrong.Previously the Connect Amp, Beam and One were all on the Sonos app and worked perfectly.Thank you in anticipation 

How to set up alexa?

Working on an outdoor deck project and want to blend 2 types of speakers (LG Soundbar & Sonos Outdoor) through Sonos amp, but not sure if the series of HDMI/wiring schematics will work.Attaching a visual of my plan, but was thinking about the following order:TV would run HDMI (Earc) to LG Soundbar HDMI IN LG Soundbar HDMI OUT (ARC) would run to Sonos Amp Sonos Amp would be wired to Sonos Outdoor SpeakersOutcomesWould be able to play audio through all 3 speakers through TV Would be able to play music through Sonos outdoor speakers from phoneThe alternate thought was running 2 separate HDMI lines (one to soundbar and one to Sonos amp), but was thinking that TV might make me choose between HDMI port for sound to come out EITHER soundbar OR Sonos outdoor speakers VS coming through both. 

Is it me or is Sonos integration within Homekit just sad/stupid? I can’t really do much in Homekit (except turn it on/off) with Sonos. I can’t control it or even simply see what’s playing. I can’t set an alarm in Homekit and tell Sonos what to play for the alarm (a Spotify playlist for example) so adding it to a scene is useless. It’ll just resume what was last playing in the Sonos app which is stupid. What I listen to at night is vastly different from what I want to wake up to.  Even when I Airplay to the speaker from my laptop that doesn’t even register as playing anything in Homekit. It’s almost as if it’s just a placeholder in the HK app so I don’t understand why it’s there taking up space. Am I wrong? As solid as the Sonos app is the way it works with Homekit is pretty bad. I have a fully updated Sonos One FYI and a fully updated MBP. 

Good day Hi guys,I have a “problem”Have Beoplay A9 (5th GEN) and Sonos Port connected to it via ( RCA to USB-C A9 G5 does only have USB-C (dongle included))However I can not get the get the volume “up and down” to work correctly.I can pick line in on A9, but I can not control volume through Sonos app The volume is stuck at predefined level and I need to open up the B&O app to change the Volume!Is there a workaround? With hope of helpBWMr.B

Hi I have Beam 2 procured in US with US power cable. Can  I directly connect it in India power outlet or do I need stepup dc-to-ac  converter?

HelloI've been using Apple Music with my era 300 and it's been nothing but glorious until a few weeks ago. While playing a song in Dolby Atmos, I can audibly notice that my speaker randomly switches to the stereo version of the song. It happens very regularly (every 2-3 songs) and it's extremely jarring. I had 3 months with Amazon music before and never encountered any issue.Everything is up to date and I haven't modified my internet connection/parameters. Has anyone encountered a similar issue?

I have 3 era 100s. all 3 consistently show up in the Windows app (always there) but 2 of the 3 rarely show up in the Iphone app both in control panel Airplay and on the app system. Both will work with SVC but not available to cast music from my Iphone. Unplugging and restarting is only a temporary fix and before long the speakers become unavailable again.I haven’t done a recent reset but after the last time I reset, the problem arises again soon thereafter. I’m on a newer Netgear mesh router where one of the hubs is only 2 feet away from one of the Era 100s not visible. Otherwise my WIFI is rock solid.My Sonos Roam always appears available along with the Arc and Port.My Sonos arsenal: 3 Era 100s, Arc, Sub Mini, 1 Roam, 1 Port.

Hi! I've had my pair of SYMFONISK speakers in my surround setup for close to a year now. Unfortunately one of them appears to have died - no led light or sign of life within the Sonos app. I tried using the power cable from the other working speaker, and other wall sockets, but still no success.Has anybody experienced or heard of similar before? I didn't manage to find any information online of similar experiences. It just literally seems to have died with no abuse. It was always taken good care of.

I have a question regarding Spotify and Sonos. I have connected to Spotify but can't Spotify to play through a room on Sonos, what am I doing wrong.

This would be a total of 5 speaker all working together. Beam, 2x play3’s, 2x play1’s and eventually I’d like to add the sub. I’m getting mixed answers off general web searches. Would these all work together? Currently, ive been running just a pair of play1’s and the beam. Just bought a used play3 to make a pair out of the one I have and this is what inspired my question. As I’d always run the play3 solo in another location. Now I’d like to add them all to the same room! Anyway let me know folks that know more than I regarding Sonos!!! thx

need english instructions

I have registered my amazon account for alexa on my sonos one, but every time i ask it which account it is in, it states it is in my wifes account ( who is a household member).I have disabled the skill, deregistered the sonos one and then set up alexa again using my amazon account, yet when i ask again which account it is in alexa says its in my wifes account!?!The odd thing is when i have set up my beam using my amazon account, alexa on my beam says i am on my account (not my wifes), doing this in parallel, my sonos one always says its in my wifes account and when i ask it to swap accounts it says it can’t do that, all very frustrating.The only thing that seems left to me, is to remove my wife from my household amazon profile, but then i can’t add her back in for 180 days. Any suggestions from anyone. 

*** Update - its connected *** Hello,I have been experiencing continuous drop outs when trying to listen to my Sonos Roam. I read that I needed to connect to 2.4 instead of 5g. So I reset it while I temporarily disabled the 5g band.How do I now reconnect it to my WIFI? I’ve reconnected my iPhone to WIFI so it's (presumably on 2.4). Opened the SONOS app which helpfully tells me that the roam is not found and to ensure it's connected to WIFI. But that is what I am trying to do.How do I get the thing back onto my WIFI?The LED on the Roam is flashing green.

Hello there,  Sonos Radio seems unable to launch some of the TuneIn stations anymore. For instance, all the stations from Radio France (french national network) are unresponsive : franceinfo, France Inter, France culture… When selected and launch, nothing happens.  This does not happen with other Sonos radio stations nor with other TuneIn stations. 

My play 3 rear speakers make a whooshing noise on some programs. Other times they are fine. I have to turn off the rears when some programmes are on

Crossfade feature on Sonos when streaming Spotify works on every other song. It will play one song, crossfade correctly, then play the next song for 20 seconds and skip to the next song. That song will play in its entirety and crossfade correctly then skip the next song after about 20 seconds. I see this topic has been posted many times before with no resolution. Any help???I use Sonos quite a bit and this feature helps the mood for events. I will need to switch to other services if this persist. Thanks!

I would like too know if I bought 2 pair of in wall Sonos speakers and 1 amp. Could I use a pair for each side left and right and still set up the surround sound off the arc and 2 subs? 

My Play5 make a tiking sound After a while It Is on.There Is the noise when I play music and even when I don't play.It starts slow and became faster and faster.Anybody has a solution?Thanks