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Hi all -  I have a new Wi-Fi network coming into the house - when I open the Sonos app obviously can’t find anywhere to connect however when I go to settings, I can’t see where I would normally click “update network” - I can’t find how to do this on the new App ? Can anyone help?! 

For newer Sonos devices follow these instructions 

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

For a simple life, just change to the SSID name and password of the new network to the old Wi-Fi system 

Where do I go into?

Manage but it’s greyed out! Three options

 

Change the Wi-Fi name / password back to the original on the Router

 

Try wiring one device via Ethernet (wait a few mins) to see if the App will let you go into manage.

 

Ring Sonos

Thanks so much, I’ll give them a go! 

Last resort is of course a factory reset, but this wipes everything.

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