Speakers

I have seen several closed threads about connectivity issues with Wifi 7. I have called Sonos support twice about this issue and it seems like the bottom line is my Sonos speakers (including a Play 1, Play 5, and Era models) and the app only inconsistently work with Wifi 7 routers. And more specifically, the Sonos speakers need to stay connected to 2.4 ghz or they won’t consistently work. Is this still correct? if so, this is a huge weakness in an otherwise great sounding system.A few months ago I had my tech savvy brother in law help me connect all my speakers (the chiming process, which is cumbrous and slow) to my wifi network operating only 2.4ghz. For about a month or so this all worked. But at some point either my router rebooted or something and  I woke up  one day and all the speakers had disappeared from my system, according to the app, even though I could still see that the speakers were connected to my wifi network. Rebooting the wifi network and reinstalling the Sonos app wo

Hola, tengo dos Era 300 y no logro escuchar la música con Dolby Atmos, ya contraté con Amazon Music y Tidal, he realizado los ajustes de acuerdo con las instrucciones de Sonos.He desinstalado todo en dos ocasiones y nuevamente configuro todo desde cero, pero no logro escuchar la música con Dolby Atmos Sólo en una ocasión logré escuchar con un Test de Dolby Atmos la separación de las diferentes bocinas pero no se que sucedió que ya no lo he podido configurar correctamente  Qué debo hacer? Gracias 

I’ve been having issues with streaming my music library through Sonus for over a year, so am finally looking at buying a Bluetooth speaker, probably the Era 100. Can I then link it to my existing Play 1 speakers, so I don’t have to replace everything? 

Hi,Newbie here hoping someone can help..have a play 1 and 3 and a beam. Play 1 and 3 seem to work fine and as expected when beam is not powered on. However once beam is on both play 1 and 3 disappear from sonos app which is very frustrating. Hasnt always been like this but xant quite pin point when it started happening 

Hello 👋🏼… I have a problem here that I can’t solve .. as I connect my era 100 as surround to my arc ultra … as the app tell me to choose witch one makes the sound to select it as right or left surround … after completing and successfully saves the surrounds .. the don’t play … instead they are at the system as arc ultra not registered x 2 I deleted the app and reinstall it .. I did factory reset the eras over 5 times.. I reset the network .. I did everything .. and nothing works .. when I reset to factory and put them again to my system they work as standalone or as a pair just fine … but not as surround set for the arc ultra ..: need help here plz !!!      

I recently upgraded to the new iPhone 17 and updated to the iOS 26 public/stable release. Tried both on ios 26.0.0 and 26.0.1I am running the latest version of the Sonos app.When I try to perform Trueplay tuning, I receive the following message after the animation: "Trueplay is not compatible with your device."My previous iPhone worked perfectly fine for Trueplay tuning just before I upgraded.My System Details: Mobile Device: iPhone 17 (Non-Pro/Max) iOS Version: 26.0.1 (Stable release, NOT Beta) Sonos App Version: 80.29.4 Sonos Product Being Tuned: Beam gen 2 Has anyone else with the new iPhone 17 or who recently updated to the official iOS 26 encountered this message?Is this the typical delay while Sonos calibrates the new iPhone's microphone profile, or is there a known bug/fix I might have missed?Any insight would be greatly appreciated!

Since upgrading to the latest firmware and app release we no longer see Play:1 units and I notice they are stuck on 17.2.1 firmware. They are visible in the Mac app and playable and groups from there. Also, Home Assistant can manage the units.

Sonos instructions state press power on wait for pairing tone and light flashing blue, press button no pairing sound and light flashing green??

Is there a way to set the volume to an auto setting? By that I mean the sound difference between shows and commercials.  The commercials are typically much louder than the shows we are watching,  which results in constantly changing the volume up and down.  Any help is appreciated.  Thank you

Bumping this thread.Setting the volume limits in the app is NOT actually setting the limits - it just diminishes that speaker’s volume completely.I’d like to be able to set a room’s limit, so not only can I never turn it up beyond the set level individually, when I have multiple rooms selected, the “all volume” button caps at that limit for that room.Example - ‘Bedroom’ Is Set to 7Individual SpeakerI can use the slider (or the volume button on my phone) or the physical volume button to adjust that single speaker.I can cycle up through 1, 2, 3, 4, 5, 6, 7. If I try to take it higher, it won’t go.Group SpeakersI have Living Room and Bedroom grouped.I can cycle up. Both are at 5. Both are at 6. Both are at 7. I press the Up button, Living Room goes to 8, Bedroom stays at 7. I press the Up button again, Living Room goes to 9, Bedroom stays at 7. Etc.  

Understand I could do own reserach but hoping those who have done these can provide answers. I currently have a pair of Sonos Five speakers and a Sub Gen 2 for music listening nicely setup - very happy although a second Sub will be even more awesome. I also have the following older gear in storage - 3x Sonos Play 5 Gen 1 (S1 app only) speakers and a Sonos Connect:Amp Gen 2 (S1/S2 app compatible) all in excellent condition.I have a vague impression from reading somewhere that the Connect:Amp can be connected wirelessly to Sonos devices. So I wonder if below are possible:Using S1 app > Connact:Amp > wireless 2x Play 5 Gen 1 speakers + a suitable non-Sonos sub via wired sub-out Using S2 app > Connect:Amp > wireless 2x Five speakers + wireless Sub Gen 2Reason for deploying the the Connect:Amp is I am thinking of using the line-in feature. Any help will be appreciated. 

Hi, just bought three Era 100s, and set up two of them as a stereo pair with a Beam under the TV.I’m attempting to plug in a Pro-Ject cd player using the Sonos adapter with a QED 3.5mm Jack to Phono cable. Problem is the line-in isn’t showing up in the app as suggested everywhere.I tried the usual restarts, router, app, phone, sign-out/in, made sure the cables are pushed home, etc.Weird thing is, the menu shows up, albeit greyed out, under the bedroom Era 100 which its not connected to.Any thoughts?!JB

My Samsung TV only has hDMI ARC and no optical port. As the Ray is optical only, will a converter like this work https://amzn.eu/d/fyaQpn7Or am I best just getting a Beam? 

One of my Sonos speakers was making a crazy “ding dong” sound. I tried everything to make it stop. Solution unplugged speaker let the battery discharge. The “ding dong” continued until the battery was completely discharged. I then plugged the speaker back in and allowed it to charge again and the “ding dong” is gone and my Sonos system is working fine now.  Technology just needs a reset every now and then. 

I’m beyond annoyed that these speakers randomly recognize the wifi, one speaker plays at a time OR they will no longer group and strangely enough, 2 different songs will play at the same time while using Spotify even though I have one account. it is absolute madness!They used to be paired. They used to work! what happened???

Have the S2 app on an iPad and iPhone. iPhone looses the height setting on my ERA 300’s and the Sub Audio setting on sub-mini multiple times per day. 300’s are a stereo pair with the sub mini. The settings stay as set on my iPad. What causes that? All things are updated.

I have been using my Play 5 Gen 1 for a couple of months now and thought I would share some thoughts. I managed to find an excellent used, boxed model will all documents and original leads as I am on a limited budget. I owned one previously, but sold it chasing the holy grail of hi-res and voice control!Why this model? I live in a nursing home with very poor WI-FI and find the Play 5 Gen 1 with S1 Controller connects to the poor WI-FI with ease and complete stability. I have borrowed later Sonos speakers to try and they do not like nursing home Wi-Fi systems. Yes, the older Play 5 limits you to cd quality, but I doubt my old ears can now appreciate higher quality 🙂. For me, the sound is mellow and easy, with just enough clarity. Because of my condition, I listen for several hours a day every day. I have never experienced the volume dropping or any dropouts with prolonged use; as with some of my previous speakers.I use Tidal, which offers some unusual music and has a pleasant UI, BBC S

I have several SOnos Ray used tor speakers connected to TVs via optical cable. All TVs have IR remotes. But Sonos Ray is not able to learn the volume keys from most of the TVs.When setting up the Ray it clearly registers the signal from the remote (the LED light up on the Ray) but the app continiues to fail and saying it does not register when prompted to press 3 times.I have read it could be due to the remotes using the common “Toggle Bit” feature. So trying the tips related to covering the remote IR diode every second press to get the Ray to learn the remote with no succes. 

I was having issues with speakers dropping from my system. When I reset them and tried to re-add them, they consistently said they could not connect to my Wifi. I tried restarting my router, factory resetting my speakers (repeatedly), connecting with an Ethernet cable (which worked but only as long as it stayed wired, which wasn’t a viable solution). I reset my app, deleted and reinstalled my app. Upgraded my system… none of it worked. The only speakers that would connect were my old Sonos Ones—which led me to my Wifi frequencies. My router has 2.4Ghz and 5Ghz, and they are not entirely separate (you can’t turn one off and not the other). My phone automatically connects to the ‘best channel available’ which is probably the 5Ghz, and the Sonos speakers only seem to use that bandwidth for interspeaker communication.Ultimately I did what I had resisted and gave each a unique SSID and password (sub-optimal, as it makes it so my network isn’t dynamically switchable). I was able to do this i

I can only connect our classic Hub via Ethernet cable + Play:3 speakers / or my Playbar via cable to Router – yet not both in the S2 app. Any suggestions how to fix this?

Since I changed my internet provider, my Sonos 5 won't play unless connected with an Ethernet cable. My modem is far from where I want to place the speaker. What can I do? 

I have a Play 1 and Play 3 that no longer work.  Can I get them serviced?  They are out of warranty.

Hello ,Can anyone help me with some tips,:)I have 2 burned capacitors c286 and c285 ,does anyone know what values are those and what have caised the issue? 

I have a Sonos Beam Gen 1 speaker and play music through it from my Sonos 1 app. Recently a favourite station of mine (TMM 1) from TuneIn only plays the advert but then not the music. I cann play the same station from TuneIn through my UE Boom speaker. Any thoughts?