sound drop ikea symfonisk

1 reply
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I have a system with 2 Sonos Play:3 and 1 Ikea symfonisk and the last one drops the sound to 0 around every 10 minutes. I have tried so restart and reset all the settings but it still keep on doing it. What can I do about it?

N

nik9669aAnswer

Senior Virtuoso

I have a system with 2 Sonos Play:3 and 1 Ikea symfonisk and the last one drops the sound to 0 around every 10 minutes. I have tried so restart and reset all the settings but it still keep on doing it. What can I do about it?

Maybe contact Sonos support?

Generate a diagnostics report a few minutes after it happens, and they may be able to check what caused the volume drop.

N

nik9669aAnswer

Senior Virtuoso

I have a system with 2 Sonos Play:3 and 1 Ikea symfonisk and the last one drops the sound to 0 around every 10 minutes. I have tried so restart and reset all the settings but it still keep on doing it. What can I do about it?

Maybe contact Sonos support?

Generate a diagnostics report a few minutes after it happens, and they may be able to check what caused the volume drop.

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