Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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My sonos one keeps dropping from the app. LED is flashing red I re-assign using rj45 connection ther wireless way wount work at all. it will be fine for a day .. then back to flashing red
Since the app updates I cannot connect my Play5 gen 1 to either the S1 or SONOS app. I have a mixed system with older speakers and newer ARC and Sub woofer. The other speakers are in other rooms. The 5 is the only one that gets momentarily seen in the S1 app and it automaticallty switches to the 5GZ SONOS app and doesnt appear there either.
I’ve been a Sonos supporter for 15 years + but I’m totally fed up with the unreliability of it. It’s embarrassing. Have friends over and the system just drops in and out… I’m out… anyone got any other suggestions of a reliable system?
So I changed by gateway router which wants to run a different 192.168.x.x. subnet from the previous one. New gateway router is also the DHCP server. Every device on my network picked up a new IP address within 5 minutes except every one of my Sonos devices, The Sonos app simply told me I had nothing configured, and suggested having to go through a very laborious process to reconfigure each Sonos speaker again. No way. As it turns out, a simple power-cycle of each speaker solved the problem immediately but this is not how a DHCP client is supposed to behave. Problem solved but maybe this is useful for somebody else.
how to change the administrator on a Sonos product
So my Ubiquiti homelab has severe errrors showing.Multiple Sonos devices use same IP. Usually Beam and Sub.Tried every setting I found and thought of to no avail. Contacted Ubiquiti and their team looked at logs and said its on Sonos to rectify.
Play 5 works fine on app, and i can get sound over headphones, but no sound true speakers. I replace some bad cups but still no sound. Then i notice one of the IC has a hole in it, Does any one know what will be the replace part markings. I have marked on pictures, there is a five of them and they are all the same type of IC. Thank you
I would like to request a feature request. Right now when you adjust the volume up or down on the TV, you just see a little picture of a speaker with a + or -. Would prefer to see the volume number or a bar that shows more filled as the volume goes up. More like the traditional TV displays for volume. Thank you.
I am using the App on the iPad. Everything is wireless, and the app is updated. I have two Symfonisk speakers and one Arc. The Arc always appears, but The speakers are not found until I reboot them. They need to be rebooted every time. I have been on the phone with Support and they have not been helpful. we have done all the rebooting speakers on my iPad, disabled the VPN, etc. this never used to be a problem! I can’t think of anything that changedVery frustrating.
Hi, I have a Play 5 gen 1 that I recently added to my sonos account but it doesn’t show under Upgrade section and hence doesn’t show the upgrade offer. How do I go about making it show?
Since the most recent firmware update and app update (Android) I had my music I was listening to on Amazon music go from fairly quiet levels to around 46 which made it very loud. I am not sure if this is an app or firmware issue. But this is very annoying and makes me not want to listen to music in fear it's going to get way too loud with my kids in the room. It has also randomly just started playing music when none was playing. I am not sure if it has anything to do with the lock screen controls in the app being on? I turned them off. But curious if this is happening to anyone else. This on my Arc Ultra with Era 100 surrounds and sub gen 4
I want to add a bass booster to give my home entertainment system more low-mid range bass. I already have 2 sets of Play 3, 2 sets of Play 1,lspeakers,’plus a Playbar for my TV but also connects to music if I choose.All about 10 years old but still work great. Can anyone recommend a unit? I’ve looked at the shop but worried about backwards compatibility with both app and existing Play1 and 3’s and whether I need a small or larger bass booster- my house is a small mid terrace open plan.Appreciate any advice.
I have a lot of Sonos speakers throughout the house but the app is refusing to play music mostly the known errors "couldn't play content" I used to play music using some Chromecast device workaround since the app is terrible. Now I lost the remote and cannot reinitialse my Chromecast. Can't you guys create a working app it's not that your speakers are cheap or anything...... I will not be buying any of your stuff again nor will I recommend it to anybody.
Our Move will come on automatically playing a song and then switch to ambient sounds in airplay. I have sent a diagnostic Moderator Edit - Recorded and removed diagnostics number.
My sonos app isn't picking up any of my sonos products, tried all the usual stuff with no luck?
I changed Wi-Fi networks and managed to connect my play three with a bridge, to my S1 app. Now it won’t connect for some reason and I think I need to reset the play three with or without the bridge I don’t know. So I can re-connect the play three to the S1 app. I have an S2 app for my Romi in another part of the house, when I try to open the S1 app it tells me to use the S2 app. that would change the two profiles I have for the separate speakers.
Confused. I have both my Beam gen 2 and mini sub wired up using Ethernet. Am I suppose to only have the soundbar wired up?
I got a project to setup speaker in church, so any one suggest which sonos speaker should be the best
At the end of each song, the volume comes Very High before transitioning to the next song? What cause that issue?
Arc Ultra with Sonos mount. Lg tv with sanus 4D tilt mount. Which tv position is best?
Hi, I was considering the SONOS stands for the era 300 pair. However My ceiling is 10ft. Are these stands too tall? I currently have one sitting on a low surface and it sounds amazing. Getting a second. Also it was recommended in their instructions to put it 8-10ft a part. I was originally hoping 4.5 ft guess this will be too short. Any advice? Should I go for the regular stands. Will I still have good immersion from Atmos Music?
I have had a Sonos system since 2019. Started with two One SL speakers and a bridge to connect a Denon receiver and Polk Audio speakers. Over the years I’ve abandoned the bridge because it was neither reliable or easy to use. I’ve added two more One SL’s, a Move, a Move 2, a One, and a Play, so now 8 speakers. I stream music off Apple Music. In the past that was reliable and enjoyable. A couple years ago Sonos updated their App and I went through several months of buffering issues. Eventually, after several hours with phone support, we connected an Ethernet cable to one SL speaker and things sorted out. About a month ago, my system decided buffering was preferable to playing music. Sonos Tech support said delete the Ethernet cable and reboot speakers and mesh network. I did, the buffering persisted. Deco support said their X55 system supports 2.4 and 5 GHz broadband. They walked me through setting up a network that is only on 2.4 GHz and connecting all the Sonos speakers to
Hey everyone, Just wanted to share an architectural tip that might save some of you a massive network headache. My strong advice is to give all of your Sonos devices a fixed/reserved IP address inside your DHCP server (focused on IPv4, I haven’t audited IPv6 for this behavior).I was recently working on a custom backend script to audit vacant IP addresses inside my home DHCP range, when I realized a major flaw: several of my Sonos speakers did not register as online or leased, nor did they appear anywhere in my firewall’s active ARP table.Because they were completely invisible to the router, my DHCP server could have easily assigned their IP addresses to other clients (laptops, phones, smart home tech), creating an immediate IP conflict.The short story on why this happens:When you group Sonos speakers together into a stereo pair or a surround sound setup, they stop acting like traditional Wi-Fi clients. The master unit (e.g., your soundbar) creates its own private Layer 2 wireless mesh
How do you power on the sub? Just plug it in?
I have a surround set up using Arc and two 300’s as rears. One of them makes this plinking noise when I'm not using and the noise seems random (not every 30 seconds or minute). Any ideas?
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