Get help with your Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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I have two Sonos five set up as a stereo pair. Both are wall mounted and have not been moved a single time. Not moved or touched. Today I was listening to these days by Connor price when I heard a very obvious crackling sound coming from my left Sonos five at -0:45 till -0:43. everything else plays flawlessly, just that one part that dose not work. I have tried many things like unplugging it and re plugging it. But every time It happened. It is only the left one. It dose not happen when I set it to right on the eq or I turn down the bass from 5 to 0. it is only the left one and only when bass is turned up. I have no idea what it is. Btw both Sonos five are not the same version. They were bought a year apart. The left one dose not have a hexagon pattern / bee hive pattern in the mesh when shining light thorough it. The right one does. The left one is the older one but has never caused any problems. I have no idea what is cousins this problem. Thank you for reading this. Have a nice day.
HelloI have a “home theater” system with an ARC + Sub gen3 + 2 one SL and works perfect.Can I “split” the system and create a new room configuring the 2 one’s as a stereo pair to play music and leave them configured as surrounds speakers when I watch TV?Thank you
Every time I go to play something, I get a different configuration on my Sonos app…speakers that were paired get unhitched, disappear entirely or (my favorite) cannot be seen by the Sonos app even while my wife’s phone is playing on them through Sonos. To be fair, the tv speakers seem to work fairly well…only the sub-woofer cuts out every now and then. This is way beyond frustrating. About every 2-3 months, I decide that I have too much money sunk in hardware to give up and I go around turning everything off and back on. I suspect that there is something about software updates that trashes local data, but all I get out of the “tech support” is that I can reboot. Thanks, geniuses.Has anyone had any better luck?
I’m having 2 Play 5 Gen 2 and 1 One SL - that makes 4.4W + 3.4W = 7.8WLast week I bought a brother WLAN printer → 0.5W if deep sleep - but wakes up on WLAN - anyhow …So i bought some wireless plugs (0.2 W) and turn Sonos off if not needed …But now I loose always my group - Sonos doesn’t find a solution for 10 years: So: Sonos is consuming lots of idle power and is not willing to support power cycles. End of Sonos?
I have a Play:1 that cannot pair with my S1 system. I have tried to factory reset and it responds in the correct way ending with a flashing green LED.I can then start the pairing in the S1 controller - the speaker is found and makes the paring sound after pressing Play/Pause + Vol+Then it starts flashing amber for about 20 seconds and then goes to solid amber. It stays there for some minutes during which the Controller times out and says “Not connected”. Eventually the LED goes back to flashing green. I have tried the “alternative setup” using a ethernet cable - same behaviour.Has anyone seen this before and is the a known fix?
Hi, have been using Sonos for 10+ years now… have a couple of devices and my Play:5 (or S5) has an update available but wont do it with error code 30 - have reset it, connected it to cable and all that stuff, it just wont update.That is a stupid thing to begin with, but WHY ON EARTH cant I use it anymore? It worked JUST FINE until your damn apps found some update for it.Is there any way to ignore/skip that update? How hard can it be to keep the device usable? Its so annoying that a software issue blocks perfectly good hardware from being used. And it not really a bug but seems to be more a stupid design decision.Kind regards from sunny Norway,Thomas
I have 2 Sonos Fives connected as a stereo pair. When I move the volume slider up, the volume will stay at that level for about 3 seconds and then automatically decreases to a low level. Other Sonos Rooms playing at the same time with Sonos amps do not drop their volume, only the Room with the Sonia Fives. I have turned the Sonos system off and back on and have rebooted my iPhone 13. Also my Sonos app is up to date. Any help is appreciated.Chris
Hi There,I am getting a bit tired of the Sonos ecosystem. What used to work near flawlessly has become nothing but a nuisance since I added new speakers and was forced to use the S2 App. I have a Play: 1, SonosOne, Play:3, Play:5 (2nd gen), and a Move. The older speakers rarely show up in the app. Last night was a rare occasion where all speakers appeared. I played some music in 2 of the rooms (Play:5 and Move). Five minutes later I wanted to change songs and only the Move and SonosOne were in the app. If I check my wife’s phone, she will see something entirely different. If I use the app for my Windows Desktop, I will see different speakers than what my phone shows. But rarely, and I mean rarely, will all 5 speakers show up. I can still somewhat control them even though they won’t show up. For example, if I was previously playing music on that speaker, I can hit play on the speaker and it will play music. But I cannot change music because they don’t show up in the app. It is so frustr
I purchased a Sonos One SL in April and it has worked pretty reliably until a couple weeks ago. Now, it won’t maintain a connection on the 2.4 or 5ghz band for more than a few hours. I have tried resetting the router and switching to a different channel on the 2.4 ghz band. The Sonos usually sits about 30-40 feet from the router. If I move the Sonos closer to the router, the connection is reestablished. But when I move the Sonos to my bedroom, the connection eventually drops. My router is an Asus AC88U. None of my other devices have trouble connecting to the router. Could the Sonos have a faulty WiFi radio. I appreciate any help with fixing this problem.
So I’m having a weird issue : my Sonos Play:5 won’t play music from line-in. That being said, if I group it with another room, the other speaker can play the music from the line-in (but still not the Play:5). Sound is high, and not on mute. I rebooted the device. This is a new problem. I’m starting to think it’s an hardware failure. Anyone got an idea of what I should try to fix this?
Is the 1”/2.5cm air gap between subs and bottom of sofa an absolute requirement or can the sub work if perhaps the bottom material of the sofa is completely covering the sub??The material has some give upwards, ie it’s not a hard fixed base of the sofa that is pressing onto the sub. Whilst it may not be ideal I’m trying to work out how much it will impact the sound having no airflow around the sub thanks for your advice and thoughts - oh and “put it out in the open cos it’s beautiful” isn’t really going to help me. Wife wants it hidden and trying to keep everyone happy. thanks
I had problems getting my Playbar and Sonos One onto my wifi network. I had just installed a mesh network but hadn’t switched off the wireless from my router. I then had two networks running with the same SSID. After four very frustrating hours of failing to get these speakers onto the network, I called my ISP who ran some remote diagnostics to inform me that there was nothing wrong with my router or my network.I then called SONOS support. We spent an hour and a half trying to get it to work. All these scenarios are with the S2 App and Android 13Factory reset SONOS, Wireless off, Ethernet connected and router in Modem / Bridge mode - no luck Factory reset SONOS, router in Modem mode (no duplication of networks) and Google Wifi Mesh network enabled - no luck Factory reset SONOS, router in Modem mode (no duplication of networks), Google Wifi Mesh network enabled and DHCP disabled - no luckAt this point, I’m thinking about selling off all my SONOS kit on eBay. And then as a last throw of
Hi,Has anyone noticed that since installing update 14.19 an intermittent problem of total loss of sound, or the 'odd' speaker dropping out, sometimes for up to approx. 5 secs? More of an irritation than anything else. Never experienced this before and nothing obvious has changed on my network.I suspect the update is the problem but, one issue the update did 'cure' was a problem I had with speakers auto grouping post the previous update.Diagnostic (1066513742) provided within 5 mins of the last occurrence of this 'new' issue occurring. Any suggestions?
I have a pair of sonos one sl speakers still in the box that Im trying to sell. Im trying to sell them instead of returning them because I do not have the receipt……. any takers??? Ill reduce the price by 20 bucks less then what I paid. But I will not be paying for the shipping. let me know. Moderator Note: Modified in accordance with the Community Code of Conduct - email removed. Topic closed due to attempted sale.
I have about 10 Sonos speakers (over the space of 10 years), and now (about 6-10 months ago), I can not connect to any of them. I can see them on-linesudo arp-scan -I eth0 192.168.1.1/24I can ping them, etc., but my android app can not connect to any of them. I should also mention that over the space of 10 years, Sonos has worked very poorly. Don’t touch it; it’s expensive, very poorly supported, and mostly doesn’t work.
I won’t buy another Sonos product. I’m tired of having to go through the set up and reconnection process every single time I leave it for a few days. Sonos needs to make their products as plug and play as Apple for me to come back. I have owned my play 5 for two years and in that time I have had to go through the setup/reconnection process dozens of times. It’s ridiculous.
Hi Play:5, manufacturing date sometime around 2009, is completely dead. No light in LED. Found several cases of this online, but no solutions. Does anyone have any knowledge about the problem, og better yet, schematics.. I mainly suspect problem in switch mode power supply. Have only done very basic measuring, but I find 220VAC on primary side, no power on secondary side. I think about ordering a mosfet, and/or a diode I suspect, but if I had schematics I could do some more pinpointing..
I have a Symfonisk speaker which I have added some time ago. Due to constant issues with it not being available in the app or for Airplay I have reset it to factory settings and re-added it.everything works fine until the moment when the app tells me I need to register it into my system. This step fails every time.any idea how this can be fixed?thanks
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