Get help with your Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
- 809 Topics
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I just bought the Sonos Five. I have an Audio Technica AT-LP3 turntable that has a phono preamp. I bought an adapter I pressed the line / phono switch. But nothing happens. No sound.Can you help me please ?Thanks very much
I have a pair of Play 5 speakers (old version) set up as a stereo pair. The left speaker is noticably louder than the right. The balance is set to the center. I separated the pair and the left speaker still sounds louder. Any thoughts on how to resolve this? Thanks, John
My Play:5 has sat in a box for 2 years before I finally decided to set it up. It has began to be one heck of a struggle though. The recent days I’ve been trying everything to get it set up, but failure after failure I get the same “sonos is having trouble linking to your device, check your wifi and try again later”. I’ve even tried this multiple times with an Ethernet cable, I’ve deleted the app multiple times, restarted the router, used multiple Ethernet cables, and I get the same error message every time, and I know there is nothing wrong with my wifi. It should not be this hard for a damn bluetooth speaker. This will not register to my device at all. 549.99 for this bs.
Hello i recently changed my broadband to Virgin which has 5Ghz, which would not connect my speakers via WiFi, so I connected my Symfonisk speaker via Ethernet. Now I can’t get my Sonos one to connect. I used to have the symfonisk and one speaker set up as one system in separate rooms. The One speaker does not show up on the App, I tried resettling and setting the speaker up as “new” but it still does not appear on the App. I cannot use an Ethernet cable with the One speaker. is there anyway around this so I can get both speakers working? Thanks for your helpDerek
I've just moved house and have a new WiFi router so my network settings are different to the ones previously used on my Sonos One. I'm following the instructions on connecting my product to my new WiFi, it plays the audio chimes and I press the button when the light flashes white and green, but when it comes to putting my WiFi password in (it's definitely the correct password) it says There was a problem connecting your Sonos One to ". I'm assuming that my WiFi Network Name should be between those last quotes. The only other things I've been prompted to do to fix this is turn the product off and on, and do the same with my router, neither of which were successful.
Hi I have just bought a FiiO M11s and would like some advice. How compatible is it with Sonos Play5 second gen Via WiFi? It sort of works using Tidal via headphones and the sonos speakers. Can’t see a way to connect speakers using Apple music and Amazon music tries to connect but immediately drops connection.Any advice or pointers would be great. FiiO support not replied to my initial request for help 6 days ago.
I have to re-add all of my speakers to my system each time I want to use them, and most of the time, they don’t show up and won’t connect. I have spent hours on the phone with support over multiple calls, and no one has a resolution. This system is a waste of money, especially since the sound quality doesn’t come close to other systems.
I have 2 Sonos Ones and a Sub Mini as my Living Room system. I also have a Sonos Move based in the same room that I have to connect to separately. I recently got a new modem and so changed my network settings. Since then either the Living Room system, or the Move, or both, constantly drop off Airplay. They are still connected to the app, but just drop off all my Airplay lists on all my devices.When I unplug them and turn them back on, they reconnect to Airplay for a couple of hours, then drop off again. It’s driving me mad! I’ve tried various sequences of unplugging the modem, unplugging the speakers, unplugging both, but nothing works for more than a few hours.I know similar questions have been asked before, but I can’t find any solution. For context - I don’t use Mesh or extenders. The Wifi is good (speed tests at over 200 mbps). The speakers worked perfectly before I changed my modem. The firmware is updated. My other devices (Apple TV, iPhone, Macbook) all joined the new network an
My total system consist of a Five in a bedroom, an Arc sound bar and sub in the living room, a One SL in the kitchen, and a One SL in the office. Both the One SLs will not stay connected. It’s not a signal strength issue because I’ve tried moving the One SLs to the same room as the main router and they still don’t resolve. This is very frustrating to say the least. Any tips would be greatly appreciated! Thank you in advance! 🍻
Hello,My Sonos devices are S1 and therefore I use the Sonos S1 app.I sometimes experience that the Play button does not change to the Pause button in the Sonos app.This means that I can't pause/stop the music in the Sonos app.It happens on both my Windows 10 PC and on my Android smartphone.The Sonos app is updated on both my PC and my smartphone. Could it be a bug in the Sonos app?Thank you in advance.
Hi there, recently re activated my sonos play:5 (1st gen) from 2years hibernation. Connecting easy but device keepsstopping/interrupting the song every 20min for approx 10 sec. Then it would continue the song as if nothing happened. Any idea how to rectify this?
When I’d like to listen to some music, I optimistically revisit my Sonos speaker. For a few months out of 3 years it was working with Amazon, glitchy but tolerantly okay. The rest of the time I spend an hour resetting the internet, rebooting my iPad, following all the instruction from Amazon and Sonos. reading endless forums then putting the speaker back in the closet. My entire playlists all say unable to connect to Amazon. Or unable to play, try later. Maybe a techy might get it going or not, And kill me by explaining it. I confidently deleted my Sonos app and took the speaker to the electronics recycle drop off. I feel liberated.
HiI have install an 3.5mm to rca cable from pc to sonos amp ( sugest by sonos operator) but i can’t listen music from speaker connect to the sonos amp ( streming service from app o sonos pc software work fine).By support we try to fix these, but unfortunaly we can’t.Operator ask me to connect the 3.5mm jack in the mic door of pc mobo, but in the source of pc i don’t see these option, I can see just S/PDIF and High Definition Audio Device from pc mobo.Do you think if I use an S/PDIF cable, will be work?any solution?Thanks at every one for the help and the timeI will link all my pc output:
I have an older Sonos system and just bought one more sub (gen3) I tried to update to S2 and at the same time i updated the speakers to fit this while trying to add the 2nd sub. I am not able to install the 2nd sub. I dont even see it when trying. (Frustrated) Has anybody tried this with success? I disconnected the 1st sub and tried to install the 3gen sub. Still didnt see it.
When I transfer my music from Spotify to my Sonos Five, the sound is heard as when you have trueplay activated but in my case I have it turned off, I have to go to the settings to turn the trueplay button on and off so that it sounds normal again. I don't know if this has to do with the Sonos Roam when it used the Sound Swap function with the five and it would have had something configured from the other speaker, this problem did not happen to me before, I hope someone knows about it.
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