Speakers

Hi everyone,I’m experiencing a high-pitched “beep / whine” noise when using the LINE-IN on my Sonos Five, and I’m hoping for some advice.Setup:- Turntable with built-in phono preamp- External phono preamp also tested (same result)- RCA → 3.5mm cable into Sonos Five LINE-IN- LINE-IN source level tested from low to high- Audio Compression: Auto / Compressed (no change)- Autoplay ON/OFF tested- Wi-Fi and Bluetooth devices nearby minimized- Different cables tested- Different power outlets testedWhat happens:- A faint but clearly audible high-frequency “beep” or electronic whine- Noise is present even when no record is playing- Noise level changes depending on LINE-IN source level and volume- More noticeable during quiet passages or when volume is raisedImportant note:When I disconnect the LINE-IN cable from the Sonos Five, the noise disappears completely.This makes me th

New Sky 500 max router, old ish Sonos one. All ok until i needed to connect to latest WIFI.It connects when wired no problem but will not work wireless. I have tried many times. Factory resets etc etc. I am not especially tech savvy but usually get by. Not this time. Tried Iphone and Samsung phones.

Why won’t my Play:1 and Play:3 connect after a short power cut? I have factory reset both products and also reset the S2 app…all to no avail. I cannot reconnect the Play speakers and this has been over a week now, but somehow my Beam seems miraculously immune to any issues whatsoever and has remained constantly connected! You couldn’t make it up. Why is Sonos so clunky and difficult to use? Has anyone had a similar issue or maybe help with any advice? 

I have two Sonos 1SL in two different rooms. I have WiFi repeaters, my phone picks up the repeater as well as the main router. When I leave my home, sometimes- not always- my speakers drop off wifi. I want them to remain on as I leave the radio on for my dogs. Why does this happen? I suspect because of the wifi repeaters. I wanted to get a cd player hifi to play cds and to stop this “dripping out” when I go out. Discovered that Sonos 1SL can’t connect by Bluetooth or wires. I do not want to spend £400 on a sonos port as I am not enamoured enough by the Sonos and so don’t want to invest any more money into them. Can anyone please help me to achieve what I want to as described. Thank you 

I have several gen 1 sonos play5 speakers but  some have damaged mesh on the front. Is there a way or guide how to replace that mesh? Where can I find a replacements mesh?Any advice would be helpful.thanks.

Hi. I would like to check the remaining warranty on a preowned Sonos product, and also whether that warranty will pass to me if I buy the product - many thanks 

Play:1 Speaker connection issues after update So after yet another update the loss of two of my speakers from my system and followed all procedures that seemed no to work I did the following for a full system reset.you will need a network cable from home routerPower off and reset all speakers so they all drop off the app then power them off. From Sonos app settings >switch system then >Set up a new system. Connect the first speaker to the Router with a Network cable. Get the app ready to add a speaker Press the play/pause & + buttons and power on until the light flashes white/orange. From the app add select the add speaker follow the instructions from the app. Once this has been added to the Sonos app get the next speaker ready but do not plug in the network cable. Repeat the Power on reset process and add the speaker do not plug in the network cable just add to your wifi. If th

Hi everyone, I use both Apple Music and I listen a lot to podcasts via Apple Podcasts. For Apple Music I most of the time use the Sonos App (because of the streaming quality and direct streaming). For podcast I obviously  use AirPlay 2 from my iPhone (iPhone 16 - iOS 26). I’ve read a few articles on AirPlay, including on this forum, and I was wondering which are the best practices. In this support article they say: Select one or more Sonos products to stream the same audio across all of them using AirPlay. But in some posts and articles I read it’s better to do grouping an ungrouping via the Sonos App (all my speakers are AirPlay 2-compatible). My question:Is it better to just initiate the AirPlay 2 stream and then switch back to Sonos App for other controls (group

Is there a fix for this? Diagnostic code has been sent.  No one accessed the Sonos app or any other app to cause this to occur.  Sonos Live radio blasted salsa music through the speaker all on its own, to the displeasure of all my neighbors.  Chat support was worthless, only resulted in setting a volume limit so that when their system does it again, it won’t be as obnoxious. Moderator Edit - Removed and recorded diagnostic number.

Who the f*** do you think you are charging nearly 500 pounds per speaker and sending updates that degrade the performance of my speakers that mean I have to pay allsorts of money to upgrade to ultra speakers to get the same performance as I was with normal play 5s, you are f****** con men and I'm going to sue you pieces of s*** Moderator Note: Modified in accordance with the Community Code of Conduct

Hi: I found my Sonos era 100 have WiFi connection problem with Arc ultra, therefore I executed a diagnosis with number **********.May you please help to explain the content of the Diagnosis report  ThanksModerator Note: Recorded and removed Diagnostic Number. Modified in accordance with the Community Code of Conduct.

I’ve had two Era 100s in a stereo pair, and I regularly AirPlay content from Apple Music on iOS or macOS. I love them a lot but one problem that’s persisted for the couple of years I’ve owned them is that after playing music for an hour or so, the audio on one of the two starts to fall out of sync, becoming delayed from the other speaker. This gradually increases if I don’t do anything, creating more and more of an “echo” sound.If I pause the playing music and play again, it syncs the speakers immediately. I have the speakers connected to Ethernet using the 3.5mm/Ethernet USB-C adapter.Is there not a way to have a gradual drift correction software-side to sync the speakers every so often without it being perceptible? 

Airplay wont work in era 100 from windows pc itunes, but airplay works from iphone and other airplay devices work from pc.

This is a no Brainerr to program to individually adjust the volume for each speaker whilie setting up an alarm.Very easily to program while setting up an alarm to  select a individual speaker with sound adjustment. 

again Problem with voice commands , now at this moment I can not use voice controll  with google assist , no controll on my home right now again , why buy a expensive beam while a 30 euro google device works fine , why every time update beam with so many issues 

This post is meant to help someone who purchased a used Sonos play 5 gen 1 and could not get it to work.  the troubleshooting steps I followed from posts or the AI generated ones did not help because they were not clear. What worked for me is given below. first : I made the mistake of just connecting the Sonos to the app. It dint like it, it immediately said it belonged to someone else with the old users email (redacted).  Second step I did was attempt to factory reset it. Uff this was painful because I was an idiot and followed the instructions. It said to remove the power cable and hold the play/pause button and plug it in to power on until orange and white flashes. This never happened because I was actually pressing the play pause button ( the capacitive button on the top or side depending on how you placed your speakers vertically or sideways). I discovered by pure trial and error that the button is at the back (physical button). That’s wh

The era 100 has a serious manufacturing issues. I have 3 in a row and grills start randomly cracking and falling apart.  They have replaced defective speakers but I don’t believe they have fixed the manufacturing issues. The quality is simply not the same with these speakers. 

Hello,I know the Sonos App now allows setup and TruePlay for inverted, ceiling mounted Era 300s for surround. My questions is related to their placement. I have a few variables coming into play and I’m trying to decide what is best. Was hoping to get some thoughts.I have purchased a couple Flexson ceiling mounts that come down what look to be 6 inches or so. My main issue is a support beam running right around where I’d like to place the Era 300s. Would I be okay placing them just in front of the beam if I can angle the speakers slightly down or would they be too far forward with how high they are? I’m just not sure the mounts hold the speakers low enough to place them behind the beam and it not get in the way. I could potentially add some wood to the bottom of the joists to lower the speakers more if I need to go behind though.

I take care of elderly parents, and I love music in the kitchen. I purchased a pair of Era 100 speakers to get me moving while working in the kitchen.As you can see from the picture, my parents are clutter bugs, which leaves no sonically clean areas below the speakers and no real place to mount them other than fairly high on the wall. I think just to the left of the slide door opening, about the height of the opening is the best place to mount the Right speaker. The left would go roughly equal distance from the side wall, at the same height.The floor is hard, ceramic tile, and the ceiling opens for a skylight about 4’ in front of the wall. The counter where I took the picture is 8-10 feet from the wall.Normally, Sonos recommends mounting the Era 100 upright around eye height and inverted when higher. I suspect the speakers will sound better upright at about 6’ off the floor so sound can bounce off the ceiling rather than be absorbed by all the “stuff” along the

I’m new to Sonos:Want to know steps to st up FIVE line-in direct to analog TV headphones… Whilst still being able to include FIVE with full Arc system downstairs via Wi-fi.Whenever I include FIVE with Wi-fi, then switch back to line-in source, the FIVE is disconnected from line-in (& hard to reconfigure).

What does the solid unblinking green light on my stereo pair of Era 100’s mean?

I just bought a new sonos speaker the Era 100, i already had the Sonos One gen2, when i try to set an alarm from the app it immediately cancels out, not even a nanosecond and it’s gone idk what’s wrong.i bought the a new Era 100 and same issue with the sono one gen 2 i don’t even know what’s wrong to say im speechless. i have tried everything resetting the speakers the app everything.

Have 2 era 100 speakers I want to set up as stereo. How do I set them up

My Era 100 makes beeps when not used - I believe it is when my bluetooth paired laptop is closed and in the house. Playback from the laptop via bluetooth is fine, but when not used the loudspeaker will make those beeps regularly, even it is muted. I don’t understand the point of this feature and you should simply remove it. I complained a few years ago, you promised to put it on your updates list, but nothing happened.

I thought I’d replace a Play:3 with an Era 300 as the app has behaved itself for a while and eventually added the alphabetic selection back to a local library… I should have known better. At all stages of the process it’s been a shambles. I had two 30% credits on my account from old gear and buying a single 300 used both… I then get a survey request asking me how I liked my 300 before it had even shipped, so I’m sure you can imagine the responses that got. The Era 300 arrived today and wow, how absolutely unfriendly can you make the simple task of replacing a speaker with a new one? There’s still no way to remove a speaker from your setup. The best suggestion is to factory reset it… so did that with the Play:3, but the Sonos app now reports the old speaker as missing… brilliant. Add the Era 300, the app detects it, but bombards you with popups saying hey I’ve found a speaker and then more popups to stop the popups… I just want to use the app to check stuf