Speakers

I am using the App on the iPad. Everything is wireless, and the app is updated. I have two Symfonisk speakers and one Arc.  The Arc always appears, but The speakers are not found until I reboot them. They need to be rebooted every time. I have been on the phone with Support and they have not been helpful. we have done all the rebooting speakers on my iPad, disabled the  VPN, etc.  this never used to be a problem! I can’t think of anything that changedVery frustrating. 

Hi, I have a Play 5 gen 1 that I recently added to my sonos account but it doesn’t show under Upgrade section and hence doesn’t show the upgrade offer.  How do I go about making it show?

Since the most recent firmware update and app update (Android) I had my music I was listening to on Amazon music go from fairly quiet levels to around 46 which made it very loud. I am not sure if this is an app or firmware issue. But this is very annoying and makes me not want to listen to music in fear it's going to get way too loud with my kids in the room.  It has also randomly just started playing music when none was playing.  I am not sure if it has anything to do with the lock screen controls in the app being on? I turned them off. But curious if this is happening to anyone else. This on my Arc Ultra with Era 100 surrounds and sub gen 4 

I want to add a bass booster to give my home entertainment system more low-mid range bass. I already have 2 sets of Play 3, 2 sets of Play 1,lspeakers,’plus a Playbar for my TV but also connects to music if I choose.All about 10 years old but still work great. Can anyone recommend a unit? I’ve looked at the shop but worried about backwards compatibility with both app and existing Play1 and 3’s and whether I need a small or larger bass booster- my house is a small mid terrace open plan.Appreciate any advice.

I have a lot of Sonos speakers throughout the house but the app is refusing to play music mostly the known errors "couldn't play content" I used to play music using some Chromecast device workaround since the app is terrible. Now I lost the remote and cannot reinitialse my Chromecast. Can't you guys create a working app it's not that your speakers are cheap or anything...... I will not be buying any of your stuff again nor will I recommend it to anybody. 

Our Move will come on automatically playing a song and then switch to ambient sounds in airplay. I have sent a diagnostic Moderator Edit - Recorded and removed diagnostics number.

My sonos app isn't picking up any of my sonos products, tried all the usual stuff with no luck?

I changed Wi-Fi networks and managed to connect my play three with a bridge, to my S1 app. Now it won’t connect for some reason and I think I need to reset the play three with or without the bridge I don’t know. So I can re-connect the play three to the S1 app. I have an S2 app for my Romi in another part of the house, when I try to open the S1 app it tells me to use the S2 app. that would change the two profiles I have for the separate speakers.

Confused. I have both my Beam gen 2 and mini sub wired up using Ethernet. Am I suppose to only have the soundbar wired up?

I got a project to setup speaker in church, so any one suggest which sonos speaker should be the best

At the end of each song, the volume comes Very High before transitioning to the next song? What cause that issue?

Arc Ultra with Sonos mount. Lg tv with sanus 4D tilt mount. Which tv position is best?

Hi, I was considering the SONOS stands for the era 300 pair. However My ceiling is 10ft. Are these stands too tall? I currently have one sitting on a low surface and it sounds amazing. Getting a second.  Also it was recommended in their instructions to put it 8-10ft a part. I was originally hoping 4.5 ft guess this will be too short. Any advice? Should I go for the regular stands. Will I still have good immersion from Atmos Music?

I have had a Sonos system since 2019.  Started with two One SL speakers and a bridge to connect a Denon receiver and Polk Audio speakers.  Over the years I’ve abandoned the bridge because it was neither reliable or easy to use.  I’ve added two more One SL’s, a Move, a Move 2, a One, and a Play, so now 8 speakers. I stream music off Apple Music.  In the past that was reliable and enjoyable.  A couple years ago Sonos updated their App and I went through several months of buffering issues.    Eventually, after several hours with phone support, we connected an Ethernet cable to one SL speaker and things sorted out.  About a month ago, my system decided buffering was preferable to playing music.  Sonos Tech support said delete the Ethernet cable and reboot speakers and mesh network.  I did, the buffering persisted. Deco support said their X55 system supports 2.4 and 5 GHz broadband.  They walked me through setting up a network that is only on 2.4 GHz and connecting all the Sonos speakers to

Hey everyone, Just wanted to share an architectural tip that might save some of you a massive network headache. My strong advice is to give all of your Sonos devices a fixed/reserved IP address inside your DHCP server (focused on IPv4, I haven’t audited IPv6 for this behavior).I was recently working on a custom backend script to audit vacant IP addresses inside my home DHCP range, when I realized a major flaw: several of my Sonos speakers did not register as online or leased, nor did they appear anywhere in my firewall’s active ARP table.Because they were completely invisible to the router, my DHCP server could have easily assigned their IP addresses to other clients (laptops, phones, smart home tech), creating an immediate IP conflict.The short story on why this happens:When you group Sonos speakers together into a stereo pair or a surround sound setup, they stop acting like traditional Wi-Fi clients. The master unit (e.g., your soundbar) creates its own private Layer 2 wireless mesh

How do you power on the sub? Just plug it in?

I have a surround set up using Arc and two 300’s as rears. One of them makes this plinking noise when I'm not using and the noise seems random (not every 30 seconds or minute). Any ideas?

Here is the tick tock of what happened.I was gifted a Move 2 a couple of years ago; it worked like a charm. I got ambitous and purchased a second Move 2 and successfully made a stereo pair with the gifted Move 2.  Again it worked like a charm. Lately, meaning with the last two weeks, a “phantom” signleton Move 2 has appeared. The Stereo remains in the list of speaker. The prorgam playing on the stereo pair show it playing on the stereo pair and this ‘ghost’ speaker. I did not add or alter my setup; I have the voice assistant turned off.Why is this happening? What is the permanent fix to this problem?  Thanks.I have added screen grabs to support and illustrate what is going on. I hope they are not too large.  

Hi everyone. Just changing my sub mini to a sub 4, sorry to sound dumb but do I just change them over, the sub mini is  going in to another room.  Many thanks for your help

I am running the latest Sonos firmware 17.2.3 (build 90077070) with several Sonos One’s and a Sonos Move.  My controller(s) Macbook Pro M5 Max (MacOS Tahoe) and iPhone 17 Pro (iOS 26.5) -- iOS Sonos is also up to date.After a recent update to Sonos, I have again experienced speaker sound sync issues.   I have not changed anything in my setup or configuration.   I have one Sonos One hard-wired that was intended to overcome prior similar issues.   These speakers are all within less than 25 ft proximity to my Netgear Orbi RBR850.So my question is has anyone noticed this degradation since recent Sonos controller updates?   I recall this being a long-term Sonos issue.

As per title, i use two sonos one 2nd gens. One fell and now the bass is distorted (unless i put -4 on equaliser)Ive opened the speaker as im impatient, if i have the speaker opened slightly the distortion stops. Obviously i dont want that but before i go any further, can i really fix this 

How can I get this speaker to work?Moderator edit: Picture with serial number removed

As per title, i use two sonos one 2nd gens. One fell and now the bass is distorted (unless i put -4 on equaliser)Ive opened the speaker as im impatient, if i have the speaker opened slightly the distortion stops. Obviously i dont want that but before i go any further, can i really fix this

I have a new issue with a stereo pair of Sonos One SL speakers. Recently, green status lights have come on even they are toggled off in the app. They come on and stay on when sleep timer ends.  Toggling them on and off did not help. Power cyclubf did not help.  I talked with support and there was an update available. I ran it and then, maybe five minutes later.   The tech said if the issue persists to do a factory reset, which I thought Sonos no longer recommended.Then I put on music, set sleep timer, and green status lights came back on.  This seems like an update caused a problem. Anyone else having this problem? BR

I noticed that playback of apple music atmos tracks sounds great and with a wide soundstage on my single ERA300. Playback of stereo tracks sound much more constrained to the location of the single speaker.I am well aware that true dolby atmos necessitates a surround speaker layout with ceiling speakers. It seems to me it should be possible to upmix stereo signal so that it sounds just as spatial as atmos from a single speaker. The upmixing in both cases is artificial anyways as it only simulates a spatial reproduction. My Denon AVR has plenty of upmixing schemes that I can chose from. Why does sonos not implement a similar upmixing schene?