how to change the administrator on a Sonos product
Answered
changing administrators on a Sonos product
Best answer by Stanley_4
tl;dr but it is available
https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Just one device or your whole system?
What is an ‘adminstrator’?
Hoping they meant change user account email in the profile, or transfer system ownership in the settings.
Have you tried Settings → General Settings → Transfer System Ownership from the Sonos app on the existing system?
Oh, and if you’re using the S1 Controller, which it looks like you might be based on the products listed in your profile… Settings → System and scroll to the bottom Transfer System Ownership.
Just FYI…
Using the app to transfer ownership only works if the current registered owner is agreeable. If not all Sonos will have to be Factory Reset.
+24Just FYI…
Using the app to transfer ownership only works if the current registered owner is agreeable. If not all Sonos will have to be Factory Reset.
I’m not sure that is in fact true. I changed the email on my system without any particular steps on the old email address.
tl;dr but it is available
https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account
But you were logged into the system using the old email (and IP) address while you initiated the change.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.