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Stanley_4
Stanley_4Answer
Grand Maestro
Jun 17, 2026 8:56 AM UTC

tl;dr but it is available

https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account

 

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11 replies

Stanley_4
Stanley_4
Grand Maestro
Jun 12, 2026 12:25 AM UTC

Just one device or your whole system? 

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Airgetlam
Airgetlam
Jun 12, 2026 12:40 AM UTC

What is an ‘adminstrator’?

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Bruce
Stanley_4
Stanley_4
Grand Maestro
Jun 12, 2026 12:49 AM UTC

Hoping they meant change user account email in the profile, or transfer system ownership in the settings.

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    George1961Author
    Contributor I
    Jun 15, 2026 5:16 PM UTC

    Need help transfering system ownership….Everything was in wifes name ….need to get in mine….

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      kdowling
      kdowling
      Jun 15, 2026 5:20 PM UTC

      Have you tried Settings → General Settings → Transfer System Ownership from the Sonos app on the existing system?

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        kdowling
        kdowling
        Jun 15, 2026 5:44 PM UTC

        Oh, and if you’re using the S1 Controller, which it looks like you might be based on the products listed in your profile… Settings → System and scroll to the bottom Transfer System Ownership.

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          AjTrek1
          AjTrek1
          Jun 15, 2026 5:55 PM UTC

          Just FYI…

          Using the app to transfer ownership only works if the current registered owner is agreeable. If not all Sonos will have to be Factory Reset.

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          Together Everyone Achieves More = T.E.A.M.
            George1961Author
            Contributor I
            Jun 16, 2026 2:35 PM UTC

            Thx….I thought that might be the case….

             

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              controlav
              controlav
              Lead Maestro
              Jun 17, 2026 8:48 AM UTC

              Just FYI…

              Using the app to transfer ownership only works if the current registered owner is agreeable. If not all Sonos will have to be Factory Reset.

              I’m not sure that is in fact true. I changed the email on my system without any particular steps on the old email address.

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              Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
                Stanley_4
                Stanley_4Answer
                Grand Maestro
                Jun 17, 2026 8:56 AM UTC

                tl;dr but it is available

                https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account

                 

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