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Contributor I
Jun 26, 2026 2:25 PM UTC
Answered

sound control

Bass and treble adjustments seem to have disappeared from play one , play 3 speakers and the S1 app?

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Airgetlam
AirgetlamAnswer
Jun 26, 2026 5:34 PM UTC

Confirmed mine are still there on S2. If that reboot mentioned doesn’t help (or the check for updates), I’d call Sonos Support to discuss it.

Bruce

11 replies

bockersjv
Local Superstar
Jun 26, 2026 3:21 PM UTC

Missing from all my S2 speakers too. 

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Pools-3015
Prodigy I
Jun 26, 2026 3:52 PM UTC

Its not missing from my Play 3 in the apps settings.

Have you tried resetting the app or rebooting your phone?

Do you have the latest updates installed? One came out this week, so go to settings and check.

If that does not work, try rebooting your speakers and network.

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Stanley_4
Grand Maestro
Jun 26, 2026 3:53 PM UTC

Play 5 on S2, mine are still there.

Can't check S1 as I have none.

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Airgetlam
AirgetlamAnswer
Jun 26, 2026 5:34 PM UTC

Confirmed mine are still there on S2. If that reboot mentioned doesn’t help (or the check for updates), I’d call Sonos Support to discuss it.

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Bruce
kdowling
Jun 26, 2026 7:22 PM UTC

Still there on S1 and S2 here.

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bockersjv
Local Superstar
Jun 26, 2026 11:13 PM UTC

It’s back for me now. Not sure when as I’ve been out but no rebooting it just reappears. Very odd

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Airgetlam
Jun 26, 2026 11:44 PM UTC

You didn’t happen to run a diagnostic without it, and another with it, perchance?

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Bruce
Trending Lyricist I
Jun 27, 2026 2:51 PM UTC

If you’re still on S1 you might like the free controller I built. Search for MiSonos on github.com. It’s got a full EQ editor with presets and the ability to apply to whole zones at a time.

 

MiSonos Settings

 

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PhilipusAuthor
Contributor I
Jun 27, 2026 4:49 PM UTC

Thanks to all for the input and suggestions.

System updates are set for Auto and current (Correction, System is S2).

Digging deeper into an app I’ve ignored for years revealed the tone controls in a different location.

Note that existing settings for bass is centered @0,  treble is at max, yet sound remains muffled   

 

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Airgetlam
Jun 27, 2026 5:18 PM UTC

Could easily be a placement issue, check by moving your Sub to a new location.

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Bruce