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Philipus
Contributor I
Jun 26, 2026 2:25 PM UTC
Answered

sound control

Bass and treble adjustments seem to have disappeared from play one , play 3 speakers and the S1 app?

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Airgetlam
AirgetlamAnswer
Jun 26, 2026 5:34 PM UTC

Confirmed mine are still there on S2. If that reboot mentioned doesn’t help (or the check for updates), I’d call Sonos Support to discuss it.

Bruce
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Stanley_4
Stanley_4
Grand Maestro
Jun 27, 2026 5:23 PM UTC

You might have a tweeter problem, try listening to just the tweeter, in the center, and make sure they are working.

Both of mine are still working fine.

For a picture, but Don't open yours until you have called support, opening one removes some good options.

https://www.ifixit.com/Guide/Sonos+Play+3+Speaker+Grille+Replacement/62751

 

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