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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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Popular content (2)

  • Difference between latest Port and earlier Connect Gen2

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    EnEm

  • Connecting old hifi components to Sonos (via Port?)

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    stadb
5088 Topics
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dg757Contributor I
posted in Components and Architectural
sonos connect flashing red light

Hi. My sonos connect disappeared from my system according to my phone app. Multiple attempts to find it/reconnect were unsuccessful. I tried turning it off and on again. That didn’t solve anything. I tried resetting it. That was a mistake! Now, I just have a flashing red light. I called support and they said “it’s a known issue” “we are working on it” “a fix will be rolled out soon.” That seems unlikely considering the connect is so old (how long has this been a known issue)? Any ideas on how I can get my connect working again?

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HoddyRPContributor I
asked in Components and Architectural
Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router

Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router. This after the sonos app not finding my music for 6 months is very frustrating I have searched a bit on google for a solution, but so far no help. My phone app aks me to add a speaker or component, but then says wifi isnt connected, connect to a wifi, . There is no way to get to settings to try there. If I go to help centre it does give me an update network button, but when I try that it tries to do one device at a time, but cant find any devices, probably because it is looking on the old network. I have tried switching 3 of my 4 speakers off, connecting one via ethernet to the new router and then resetting this one, but it has made no difference. Why is there not an option to just update your network regardless of your speakers. I am stuck in a loop I cant get out off, which presumably renders my speakers as binnable. If there is no simple solution anyone on here Know o

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BillycanflyContributor I
asked in Components and Architectural
TV living room speaker setup; sonance only

I’m building a new house and wife doesn’t want a soundbar near the frame tv. (She wants a clean mantle for decorations..etc. Would 6 In-Ceiling 8” Speakers by Sonos and Sonance wired to a SONOS AMP (inside built-in near TV) work? I figured the TV’s eARC HDMI to AMP and phantom center with Trueplay would make the set up work. I would have three speakers as left channel and three as right channel and the AMP set to mono. No need for a crazy set up since we have a media room. Living room would be for casual TV watching and sports. Thanks in advance!

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John NYCContributor I
asked in Components and Architectural
optical input sound shuttering on play bar

Same exact problem here with my Sonos sound bar. Sound shutters on optical input regardless of swapping cables in and out. Also switched TV and still the problem persists. This is a problem with the Sonos sound bar optical in, but it seems as though they don’t know or want to fix the problem.

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Huskie32Trending Lyricist I
asked in Components and Architectural
No Sonos Architectural Speakers Detected

I have 4 Sonos amps and 4 pairs of Sonance by Sonos speakers. 2 pairs are older and are detectable by the amps and 2 new pairs are not. The 2 pairs that are not detectable are brand new out of the box. The amps are from Sonos and the speakers were from Amazon so there is no question about authenticity. Why aren’t the speakers detectable? I haven’t been able to find an answer here.

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ajrogueContributor I
asked in Components and Architectural
Sonos Amp Sub Crossover Too Low

Hello - due to changes in space requirements in our (very small) living room, (and the arrival of kids and all their related paraphernalia!) I have had to replace my floor standing speakers with smaller wall-mounted satellites (Cambridge Audio Min Minx 22) and a discrete subwoofer. The Min Minx 22 have a lower frequency response of 120Hz so require a sub to fill in for anything below that. I have purchased a sub which will do the job from ~38Hz to ~160Hz, ample for my needs. However; when setting this all up I discovered that the Sonos Amp crossover settings will only allow a cutoff of 100Hz or less, a good ~40Hz or so below where I would ideally like to set the crossover point. Presumably this is a software limitation, so I was wondering if others are facing this issue and whether Sonos might be able to update firmware to allow a higher cutoff frequency for the sub output? I see other similar products on the market which offer much more range in the crossover settings but would really

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CampbellsaContributor I
asked in Components and Architectural
Sonos ZP100 Setup in Backyard

Hi, I've been searching the internet the last couple days and haven't found a great answer to my issue. I currently have several Sonos speakers throughout my house, as well as an outdoor system that is running 3rd party speakers (Klipsch) through two Sonos amps (Connect and ZP100, via the Sonos 1 app). The Connect sits inside my house and is wired to 2 Klipsch speakers on the house wall. The ZP100 sits about 60 feet behind the house in the pool equipment shed (concrete block), and is connected to 2 KIipsch speakers along the backyard wall. I have it in a waterproof box to protect it. The ZP100 is plugged in to the pool shed power. I realize this is VERY old technology but I had a limited budget! The issue I am having is that the wifi signal in the pool shed is weak, so the ZP100/back wall speakers cut out intermittently. I am trying to figure out the best way to boost that signal. I can't really run an ethernet cable out there without tearing up some hardscape, so that solution is not

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Gerald HarmonTrending Lyricist I
asked in Components and Architectural
Sonos Connect AMP Cutting Out

This issue has re-appeared after being resolved for quite some time. That is, it was bad, then it got better for many months, and now it is back. Perhaps something in the new updates?

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jaytay68Contributor I
asked in Components and Architectural
6 x Sonance VP60R’s to a single Sonos Amp

Hi all, as title says really. I’m currently in the process of a kitchen renovation and trying to understand whether or not I can wire 6 Sonance VP60Rs to a single Sonos amp ? All I can seem to find is the following “The Sonos Amp is designed to reliably power up to three pairs (six total) of Sonos Architectural by Sonance speakers (INCLGWW1) when wired in parallel” I do have a second amp but was planning on using that exclusively for a pair of outdoor speakers. Thanks in advance

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Corry P
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THLykkeContributor I
asked in Components and Architectural
my Connect stops playing for a few seconds

Anybody else have the problem where the Connect stops playing for a few seconds and then comes back - plays for som minutes and then stops again etc. What to do about that - is there a solution?

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Airgetlam
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ZondaaContributor I
posted in Components and Architectural
Sonos Connect:AMP audio drop out repair

Hi, I’ve got a Connect:AMP that powers on but will only output audio for a few minutes before the audio cuts out and goes into fault (orange white flash) mode. I’ve opened up the AMP and taken a look for any blown fuses or capacitors, none of which I can see. I suspect the issue lies on the logic board itself. Could anyone suggest where I should begin with diagnosing the logic board to resolve this issue? Ive attached some images of the AMP in this post. Thanks

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Dave-1847Contributor I
asked in Components and Architectural
Switching off Wi-Fi

I am looking for some help with an older Sonos system. It is a simple system with just a Sonos Connect plus a Sonos Connect Amp. All connected to a Fritzbox 7582 and a Synology DS 220+ via ethernet cables and controlled by the Sonos S1 app on Android or Windows 11. The system has always been also connected to the Wi-Fi network. My “simple” problem is that any system configurations, for example the room configuration, are erased every time the Wi-Fi is disconnected. This in not such a big deal but is simply annoying, especially as far as I remember was not a problem with earlier versions of the app. From what I have read the solution is to disconnect the Sonos from the Wi-Fi network. This should be simple to do as there is a position in the app for exactly this. But when I do this, it simply switches the Wi-Fi back on after several seconds and tells me I have to check that an ethernet cable is connected. Apparently according to some internet forums one can send a http command to the Son

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nathan018Contributor I
asked in Components and Architectural
Room autoplay

New to Sonos, wondering what this does; selected on Connect:amp

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SiviaBehamContributor I
posted in Components and Architectural
sonos is garbage

I have had enough with three out of four Sonos Connects that stopped working. Time to Wiim. Sonos is garbage!!!!

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MaliburnoutContributor I
posted in Components and Architectural
my sonos outsoor speakes will turn down volume after only a few miutes of playing

Volume shuts off after playing for a few minutes. I have one pair of outdoor Sonos speaker powered off one amp.

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jgatie
AjTrek1
AjTrek1
posted in Components and Architectural
Balance Slider Not Working On Sonos Amp

Update 03/31/25 This issue has been resolved for iOS with update 80.18.25 😊😊😊😊😊😊😊😊 Part One You can continue reading for the complete story or skip to Part Four for latest news . In Part Three you’ll find news from Sonos Tech Support (STS) with a suggested work-a-round with promise of a final resolution to come later. As the title indicates you may find that the balance slider is not working on your Sonos Amp under certain configurations. Meaning that there’s no change in audio position. The slider still appears as white (active) and not greyed out (inactive). I have two Sonos Amps used as music devices only ; both setup with Sonos subs and 3rd party speakers. Had a conversation with Sonos Tech Support (STS) who helped...kinda’. STS ran a diagnostic on both Amps and said it showed they were set as Home Theaters🤔 That was very odd as they have never been setup as such; nor was TV Autoplay engaged. In fact a HDMI cable had never come within two inches (or less) of the HDMI port

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Neil AttardContributor I
posted in Components and Architectural
Issues with Connect

I have an old system that has been working fine until recently. The system comprises a Play:1, a Play:3 and a Connect, connected to a HiFi. I have a music library on a Synology NAS. The Connect is hard wired (ethernet), while the Play:1 and Play:3 connect wirelessly. I can play from my library to the Play:1 and Play:3 without a problems. Radio also works just fine. The Connect however will not play from the library. It gives the error: Unable to play “song file name”, access to “server share” is denied. The same song will play on the Play devices just fine, so I don’t think there is a Synology rights issue. However, the Connect will happily play Radio streams, which also suggests that the Connect is working fine. Any idea what the problem with the Connect and library might be? Many Thanks, Neil Attard

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Panos13Contributor I
asked in Components and Architectural
Speaker Selector w 6 Sonos in-ceiling

Hi all, I have bought a Sonos Amp which will be connected a total of 6 Sonos in-ceiling speakers: 4 x 8” in the living room, 1 x 6.5” in the kitchen and 1 x 6.5” in the bathroom (all playing in mono obviously).I need to be able to select (= switch on/of) 3 zones: living room, kitchen and bathroom. Since Sonos does not support zones, I am thinkng of using the Taga Harmony TS-4 (see here) as a speaker selector. What worries me, since I am not very knowledgeable in the subject, is if there will be any issues regarding currents & impedance that could destroy the Sonos Amp, speaker or even the Taga Harmony! Could you please advise me regarding this issue?Thank you!

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jgatie
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GEJ74Contributor I
asked in Components and Architectural
Sonos Port Latency/Delay

I intend to connect my current 3rd party amplifier and two passive speakers to a Sonos Port. If I connect a Sonos subwoofer to the Port and place it in the same room with the passive speakers will there be a latency/delay issue between the wired and wireless speakers?

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Justin_21
Justin_21Avid Contributor I
posted in Components and Architectural
Mysterious Boost and SonosNet issue

As my patience for sonos is running thin and this latest issue has me in a melt down. Looking for some feedback/therapy lol. SonosNet will stay as my primary connection as I still believe it to be for less problematic then random wifi and Sonos’s new tech support stance of blaming our routers and not helping. after the last update my boost is hardwired and shows as connected but no speakers are connected. If I hardwire any one speaker they all show up. I tried resetting the boost and adding it again and though it shows up on the device list, as soon as I unplug the Ethernet from the speaker the devices all vanish except for then boost. In the years of circumventing issues I’ve never seen this one. Sonos advice was I need to reset my entire system. I started with easy to access speakers but they will not add to the boost based system. Any thoughts?

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RTMorganContributor I
posted in Components and Architectural
amp sound

2 amps show on the app w the sound slider grayes out and no sound coming out. How do I fix this ?

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106rallye
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Daster22Contributor I
asked in Components and Architectural
How to connect ceiling speakers to Connect

Hi everyone, and apologies in advance for my stupidity, but getting very confused… We have just bought a new house which has ceiling speakers installed in the kitchen. The previous owner of the house advised that you needed an amp in order to play them. Thinking I was being smart, I took a photo of the amp (Sonos Connect:Amp Gen 2) that the previous owner had, and bought one thinking that would do the trick! However, I am mystified on how to connect it. The speakers have loose wires that go into the cupboard that the amp is housed in, but there is no way that I can see to connect to the amp. I read on the Sonos site that they should connect using banana plugs so I ordered some off the Sonos website but they are too big for the holes at the back. What am I doing wrong and how do I connect my speakers and play music?!? Grateful for any advice any of you can offer!

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GuppaContributor I
asked in Components and Architectural
Connect Amp Gen 2 TVS on outputs replacement part number

I have a Sonos Connect Amp that had the PMW and two MOSFETs short. Replaced them and is well except the four TVS on outputs are blown open. What are the part numbers for the TVS16001 -16004 on located on bottom side by output terminals. I see AF 41 GFX and I can’t find any thing. Thanks for your help in advance, John

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IzadiContributor I
asked in Components and Architectural
The volume keeps turning down

The volume keeps turning down, and my amp keeps flashing, red and white lights

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Cmort28Contributor I
asked in Components and Architectural
Outdoor sub connection issues with Sonos amp

So I have a Sonos amp (Fully updated) and I’m trying to connect my Forza 10 inch outdoor sub using Nobsound G2 PRO TPA3255 Hi-Fi 300W sub amplifier. The subwoofer wires are connected to the red and black audio out. I then used a single RCA to RCA and connected that to sub out on the Nobsound and plugged it directly into the Sonos amp labeled Sub I still have no sound. The only way to get the sub to power up is to splice the wires to my sonance left speaker or sonance right speaker. I know there was a thread on this before but I can’t continue that conversation. Any help or ideas would be greatly appreciated!

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Airgetlam

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