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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,963 Topics
  • 27,621 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4963 Topics
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dg757Contributor I
posted in Components and Architectural
sonos connect flashing red light

Hi.  My sonos connect disappeared from my system according to my phone app.  Multiple attempts to find it/reconnect were unsuccessful.  I tried turning it off and on again.  That didn’t solve anything.  I tried resetting it.  That was a mistake!  Now, I just have a flashing red light.  I called support and they said “it’s a known issue” “we are working on it” “a fix will be rolled out soon.”  That seems unlikely considering the connect is so old (how long has this been a known issue)?  Any ideas on how I can get my connect working again?

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2 years ago
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kyle1Contributor II
asked in Components and Architectural
Trouble adding Victrola Stream onyx to existing sonos system

I have an existing Sonos system. In the living room it has a Sonos ARC, Sub 3, and two One SL speakers.Office has a Sonos ERA 300. Just got a Victrola Stream onyx turntable.  I used the Victrola app (per the instructions in the new box) to attempt to set up the new turntable.  I was successful at linking it to my network through the Victrola app.  It did not give me any options I could find to add it to my existing sonos system in the Victrola app.  I went over to my Sonos app to attempt to add the Victrola Stream onyx to my sonos system.  The sonos app could not find the Victrola Stream Onyx.  I did a factory reset on the Victrola Stream Onyx.  The Sonos app still cannot locate the new Victrola Stream Onyx after the factory reset.  I have unplugged and plugged back in the Victrola Stream Onyx in addition to the factory reset and still no success with the sonos app finding the new Victrola Stream onyx.  Any ideas?

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18 hours ago
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ACHofNYContributor I
asked in Components and Architectural
Still unable to group Amps

I have 5 amps (one current generation) and one old soundbar, since the App major update, I have not been able group them. I get the “Unable to Connect”.For a brief period, I did have one update for all the units and it worked for a very short period. Then it failed again for months. Since 3 units are in one open area, it is very important to be able to group them. I tried power cycling all the units, no luck. They are all upto date for the software.  If it prolongs much longer, it would have to replace all the until with alternatives.  And not get any additional Sonos in the other rooms.

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20 hours ago
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Google Box NowContributor I
posted in Components and Architectural
dump

Took it all to the dump today— three speakers, bridge, amp… used to work fine then after one year of app updates and failure to connect I pulled the plug. A systemAbsolutely so primitive.  Spent way too much money on Sonos, but can’t take it snymore! Bye Bye ! YS Sonos! 

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1 day ago
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mglovinContributor I
asked in Components and Architectural
connecting two ceiling speakers to amp

I am getting ready to install two ceiling speakers in my kitchen and connecting them to a Sonos amp in the living room. I’m wondering about wiring. The amp uses banana plugs but it looks like the speakers don’t. Will the holes in the ceiling speaker except banana plugs? can I tighten down or is it need to be unterminated  cable that goes into to the ceiling speakers?

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Stanley_4
1 day ago
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Jovason75Contributor I
asked in Components and Architectural
Faulty Pro-Ject T1

So I’ve used this one maybe 20 times and now it does not start to turn. Blue light on 33 blinks fast. Can’t remember if it used to do that or stayed solid?  anyone know if this could be some software issue ?

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Belly M
1 day ago
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Tevers63Contributor I
asked in Components and Architectural
werking lineingang

Ik heb spdif en lineingang (port)Hoe kan ik lineingang als voorkeur aanzetten.Nu is meteen spdif actief,Maar ik wil bij inschakelen lineingang actief hebben Moderator edit:Google Translate- I have spdif and line input (port)How can I set line input as preference.Now spdif is active immediately,But I want to have line input active when switching on

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1 day ago
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Blockie
asked in Components and Architectural
Group connectivity - but only when using line-in.

I have a turntable (Rega Planar 1 Plus) connected by line-in to a Five with another Five as a stereo pair.  Additionally I have an Arc, Sub, One, One SL, Beam, 3 Play 1s, Roam and Ikea Symfonisk in various rooms.I can group any or all of my other speakers without issue when streaming from Spotify but when I play vinyl through the Five then group other speakers, I experience annoying, intermittent drop-outs on my other speakers.  The Fives play fine.I have reset the system (by unplugging all of the speakers then the router then rebooting the router then connecting the speakers) but the issue is persisting.It seems strange that there are no issues when streaming but when I play vinyl the sound keeps dropping in and out.  I’ve tried playing Spotify on the Fives first then adding other speakers one at a time but all of the other speakers are fine with Spotify but suffer the same issue when playing vinyl.I have the facility to hard wire on of the Fives to a wifi extender by ethernet but not

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2 days ago
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Bjorn.RognsaContributor I
asked in Components and Architectural
How to change the main source?

How do i change my connect:AMP what is the main device in the house to the Sonos Port?And another question! Could set up my “Sonos Port” as the main device and use the “Sonos Connect” on the Sonos 2 system?

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jgatie
2 days ago
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jesse cContributor I
asked in Components and Architectural
Which speakers to get with Amp for music and TV? Sonos architectural or bookshelves?

I used to run a Sonos Arc + sub gen 2 + play:1 surrounds in my home theater room with a 70” bravia 4k tv and I was very happy with the surround sound experience, but not really happy with the music I got from it… The pair of fives in the kitchen/dining space sounded far more full and really pulled me in.I’ve now moved out of the big house to an apartment. My current plan is to set up a projector for the once a month or so I want to watch a movie, and use an AMP 4.1 setup, since the primary duty will be music.Question is, what speakers to use for the mains… I don’t like the idea of spending a grand on a system that I won’t be able to tune, so my current thinking is to get some Sonos Architectural wall or ceiling speakers as the mains…Has anyone here used all three of the in-wall 6.5’s, in-ceiling 6.5’s and in-ceiling 8’s that you could compare and say if you’d recommend any of them for this type of use? Or, should I be looking at floorstanders or bookshelf mains and lose out on the DSP

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Stanley_4
2 days ago
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Stiff1Contributor I
posted in Components and Architectural
Amp powering set of Bi Amped Klipsch

Looking for advice , Have many Sonos Products and love them , Wanting to purchase two Amps and run one for each passive speaker , Will the Amp run a Bi Amp mode ?

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3 days ago
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jannymanAvid Contributor I
posted in Components and Architectural
Sonos Port

Can anyone confirm if the Port has an optic in connection please? Trying to connect a Novafidelity X12 (Cocktail audio) streamer to Sonos. Thanks in advance. 

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106rallye
3 days ago
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sherryWRJContributor I
asked in Components and Architectural
How to play output from my Yamaha receiver—via Connect (Gen 2)—through Sonos Play1 speaker

After searching threads on this site, I am STILL unable to successfully play radio output from my Yamaha receiver, (RX-V373) via a Sonos Connect (S15, Gen 2 mfg 05/2019), to play through my Play:1 and/or Roam SL speakers.Once I get this working, I’ll hook up my turntable (unamplified) and CD player to it.Here’s a photo of the back of my receiver. I have tried RCA cables connected to the Audio Out jacks (lower right hand corner of the photo)In each case, I’ve connected them to the Analog Audio “In” jacks on the Sonos Connect. My Overall System has 3 components:Living Room: Play1Living Room: Connect (Model S15, manufactured 05/2019)Living Room: Roam SLConnect menu shows the Line-in is connected.The Line-Out only has a choice for Line-Out Level (I chose “variable”). I’m clearly missing something crucial!Thanks! 

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buzz
4 days ago
DRider77
DRider77Contributor I
posted in Components and Architectural
Speaker placement

 I have a very irregular listening space and currently use 3 ERA 100s and a sub mini. This config is for MUSIC ONLY. I have a Beam Gen 2 in a bedroom for TV audio only. Because of the weird room(s) dynamics I have the 100s positioned 20 feet apart in a triangle formation for a listening area of 770 sq feet. I like the sound of the 100s but just ordered a pair of 300s. 20 feet apart is not ideal for stereo pairing and need to know how badly this will affect Stereo pairing the 300s. They (300s) apparently have better “features” and capacity for more “spacial” sound delivery.  I plan to use the 300s as the “main” speakers with either 1, 2 or 3 100s placed in more “obscure/strategic" locations in the listening space. If I do not pair the 300s how will this affect sound delivery in 770 sq feet of listening area with weird room angles and a 5 foot wide floor to ceiling (open space) wall within the listening area? I listen to Atmos and non-atmos tracks and still hoping to get optimum dispersi

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DRider77
4 days ago
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Failing ampsContributor I
posted in Components and Architectural
failing hardware

I have 8+ Sonos amps (white), for over a year I have suffered through interruption and stoppage of the music. I have been diagnosed by the highest level support (Atom). And the best response I was given was memory is failing and you need to buy new hardware. It is a significant investment, and hard to believe this is the best solution Sonos can provide. With that said my setup is such that I can’t easily switch to an alternative so I tried to use the discount code provided….and guess what the coupon didn’t work!!!

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Stanley_4
4 days ago
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HbombzContributor II
asked in Components and Architectural
can’t reset my sonos connect

My connect was working. Then it stopped after I unplugged it to test a new amp. I tried to reset the connect by pressing the play/pause button while I power it on for a min. The light just stays white the whole time , it never flashes amber. Anything else I can try?

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Stanley_4
4 days ago
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Toddjohns2Contributor I
asked in Components and Architectural
problem connecting turntable to era 300s

Hi all, I’m experiencing issues connecting my Audio Technica AT-LPW40WN turntable to era 300 speakers. When I connect the RCA to turntable and 3.5mm jack + line in jack to era 300, nothing shows up in the line in option on the Sonos app. Any suggestions?  

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5 days ago
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Vaughn1988Contributor I
posted in Components and Architectural
Amp cutting in and out

I have (3) Sonos Connect 1st Gen Wireless amps. (2) of them are side by side right next to my router. 1 of the 2 is constantly cutting in and out and it is the only one that does this. The other 2 performs perfectly. (Also, one of those amps are connected directly to my router.) I know it’s not the streaming service that I use because it cuts out not matter what streaming service I use. It could be interference, but there isn’t anything else around my router or the amps that it could be interfering with. Please help   

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Stanley_4
5 days ago
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BjorntjeContributor I
asked in Components and Architectural
marantz CR 611 koppelen met Sonos One

Ik heb een Marantz model CR611 die ik graag zou willen koppelen aan mijn Sonos one speakers Iemand een idee welke mogelijkheden er zijn?

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106rallye
6 days ago
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Rob GreerContributor I
posted in Components and Architectural
Sonos Amp and Subwoofer Hum: Have Tried Everything

I have a new Sonos Amp and a SVS subwoofer hum problem that I can't diagnose.1. When the Sonos Amp is UNPLUGGED and the mains outs are unplugged and only the sub out on the Sonos Amp is connected to the SVS sub, there's a hum. The hum is louder than when the Sonos Amp is plugged into the wall.2. When I unplug the Sonos amp and turn off the sub amp, then turn on the sub amp and plug in the Sonos amp, humming starts after a few seconds—before the white light on the Sonos amp stops blinking.3. There is no hum When the sub is plugged into the receiver.4. When the sub RCA isn't plugged into anything, there is no hum.5. I've tried plugging both the Sonos amp and the sub into the same outlet. They're still humming.6. I've tried new high-end shielded cables from SVS. Still humming.7. I've tried on a different SVS sub. Still humming.8. I've tried a ground loop isolator. Still humming.8. I've tried plugging the Sonos amp into a different circuit 100' away from the sub outlet, but it's still humm

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AjTrek1
6 days ago
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Stiff1Contributor I
asked in Components and Architectural
Amp

What do you all think about the Amp powering Yamaha NS-F150 speakers ? They are 88 sen and 6ohm 

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6 days ago
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vdhendebartContributor I
asked in Components and Architectural
Connect gen2: No sound from line-in

My system exists of a beam gen1 and sub gen 1 in the living room and 1 one in the kitchen.I wanted to connect my old cd-player or recordplayer to my system. I managed to get my hands on a second hand sonos connect gen2.I installed the connect to my system. Updated it etc.I can see a “line-IN” option in my homescreen in the S2 app under sources. When i select this Line-IN, i get another screen which shows the connect. After that nothing happens. On my test setup, met old cd-player is connected to the IN ports red and white.I tested the cd-player with a receiver to make sure there was signal coming out of the cd-player,

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7 days ago
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Beav13Trending Lyricist I
asked in Components and Architectural
AMP fading in and out

Sounds fading in and outI’ve got 5 Sonos AMPs in my home in separate zones.  Some point this year, I believe since the update, one of my amps/zones consistently won’t play music without routinely fading in and out (to silence).  It does this approximately every 20-30 seconds and lasts about 2 seconds. All amps are hard connected to LAN via ethernet from a Ethernet switch. It is the same amp every time.  If I play it alone or in a group, it will do this. I have powered on and off the entire AV system starting at modem, router and amps. This occurs with AirPlay or streaming through app. Any ideas what this could be coming from?   I am hoping it isn’t an amp issue as it worked perfectly fine for several years previously. 

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8 days ago
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jwc3rdContributor I
posted in Components and Architectural
Sound skipping regularly--cannot update

I have two older Sonos Connect systems operated with the S2 App.  One of the systems has been suffering from ten second drops in streaming music every 20 minutes or so.   Our router is very close to the system, doubt that signal strength is the issue.   Have tried the usual steps (unplugging etc) other than (1) factory reset and (2) updating the Connect firmware/software. The problem I am having is that while I can log into the Sonos app, when I try to log into the “system” the log in fails.   I figure I need to log into the system to update it.   I’m told “something went wrong try again.”  I am guessing that the system was registered under my old, now inaccessible work email address even though it seems like the app itself works, I can play music etc.We had many issues with the system after the update earlier this year but most of them seem resolved.   Would really like to avoid a factory reset if possible.

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Airgetlam
8 days ago
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solar beamContributor I
posted in Components and Architectural
Dj mixer 2x technics 1210 maranrz amp sonos connect gen1

Hello please i need some help … Please can someone tell the correct set up so i can listen to vinyl on 2 x  turntables with a citronic Mk 2 mixer to  sonos connect gen 1 , i have rca cables ..  and have tried many different connections to mixer and amp … no sound i have sonos 1 controller and sonos app  thank you . 

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8 days ago
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