Components and Architectural

Eighteen months ago, or so, i was prepared to dump all my sonos kit in the bin, when the software was absolute rubbish. What has happened since, I know not....... someone has got there act together. I have not got all the latest stuff , original Playbar, Sub, Sonus 1 as surround sound. It sounds absolutely fantastic and I commend who ever got thus stuff to work, as it should.This is just a thank you to the tech team , for sorting this out.  I have a surround system for both tv and music which is as good as it can be....... well done !!! 

Bit of a weird one, setup is 8 Play:3, roam & one amp everything was fine, now when I play our playlists from SoundCloud all the play3 speakers are fine, but nothing comes from the amp… tried removing the amp and reading to system, removed and reauth SoundCloud more times than I can remember. Any ideas?

I am trying to reset my Sonos Connect to WiFi after updating my local network. I follow instructions on the Sonos Ap on my iPhone to the point where it tries to joint the temporary network “SONOS.”  But I get a message “unable to join “SONOS.”  Any ideas what I am doing wrong or how to proceed?

I’ve done the factory reset on my connect amp, and it still will not connect to my existing system

Since Sonos update in February 4 out of my 6 x Sonos Connects now only play on very low (almost inaudible) volume.Anybody else with this issue or any solution found for the problem?

For years, Apple and Sonos have unsuccessfully tried to resolve my WiFi dropping issues. I’m still using my antiquated Apple Express as WiFi extender in Bridge Mode for my yard.  Ai finally resolved years long issue. My Apple AirPort Express is connected to AirPort Extreme via Ethernet cable through a standard unmanaged switch. My Sonos Connect is also connected to the same switch which caused Spanning Tree Protocol (STP) causing Extreme to repeatedly drop and reconnect.  Sonos Connect was still trying to broadcast its own wireless mesh network (SonosNet) creating a wireless-to-wired loop in the switch.  Resolved: In Sonos Connect Settings, the WiFi has to be switched to Disabled.  Hope this helps others those who still have wired phones. 🤣 

I’m installing a Sonos Amp with an outdoor Samsung TV. The TV will be connected to the Amp through its HDMI ARC/eARC port, and the cable run will be approximately 20–25 feet.Because I need to keep the cable as thin as possible, I’m considering a 25-foot active fiber-optic HDMI 2.1 cable rather than a conventional copper HDMI cable. The cable is: HDMI 2.1 / 48 Gbps Active fiber optic Unidirectional 25 feet CL3 rated Advertised as supporting ARC/eARC, Dolby Atmos, 8K/60Hz and 4K/120Hz Can you please confirm whether an active, unidirectional fiber-optic HDMI cable that supports ARC/eARC is compatible with the Sonos Amp for receiving TV audio over HDMI ARC?In particular, is there anything about the Sonos Amp's HDMI ARC implementation that requires a conventional copper HDMI cable, or should a properly designed active fiber HDMI cable with ARC/eARC support work normally?If fiber HDMI is supported, please also let me know whether there are any special requirements regarding cable d

Sonos Amp + REL T/9x – two standby issuesI’m using the current Sonos Amp (125 W/channel) with a REL T/9x.I’m experiencing two separate problems that seem to be related to the Sonos Amp going into standby / the way the subwoofer signal is handled.1. LFE / RCA connectionWhen using the RCA SUB OUT from the Sonos Amp to the REL LFE input: With music, the REL wakes up normally even at relatively low volume. With TV, the REL often stays in standby at the same listening volume. I have to increase the volume considerably before the REL wakes up. Once it wakes up, it works normally. This makes me wonder whether the Sonos Amp's subwoofer output level is different during TV playback or is simply too low at low listening levels to reliably trigger the REL's auto-wake threshold.2. High-level connectionThere is another issue when using the REL high-level connection: after the Sonos Amp has been idle/in standby for around 2 minutes, the REL produces a fairly loud thump/pop when the system chang

I have a Rega P1 Plus turntable output through a switch (also connected to a CD player) into my Sonos Five. The turntable has a preamp built in (no real idea what that means) so I have connected everything instructions say I should connect. The output does not seem to be particularly crisp (making all my LPs sounding slightly muffled). I thought it was may be the quality of LPs these days but all new vinyl has the same sound quality so it can’t be the LPs. I’ve tried reviewing the compression settings in the Sonos app and replaced the line in cable from the switch to the speaker as this had some damage. Still the same sense that the sound quality still isn’t there.  Any help from others who have had similar problems and solved them would be great. 

I’m well aware the issues of the floating ground in the ZP80 and my setup has been a little fragile  but good enough in that regard. However, For my ZP80 zones I had to get new power amps (long story) and they are unusable. Cyrus Stereo 200s so very decent kit, replacing a variety of Tag, XTZ & audiolab.Using ZP100 as a pre-amp only they work fine. I know it’s ground loops. I’ve tried connecting mains ground to RCA outer on the ZP80, no effect. I tried same to chassis plate under the ZP80, no effect. I tried ZP80 RCA outer to Cyrus chassis, no effect.I’m reluctant to try RCA ground loop isolators - cheap, yes, but theory says they will degrade the sound making a monkey of my expensive amps! However, has anyone any experience can feedback?Aside from that my solutions seem to be to use an external DAC with optical input or buy a couple of used ZP100s in pre-amp mode that I know will work. No point switching to WiiM because they will have similar issues.Any thoughts?

My Boost no longer appears in the speaker list or room list, which looks like the norm from other comments.  It shows in the About list.  I tried changing the Sonos channel, but it still doesn’t show.  How do I connect it so it works if it doesn’t show up as a room?

I have the following set up LG OLED55C8PLASonos Beam (Gen 1)Google TV Streamer 4kHDMI audio extractor connect to sonos optical and Newcare HDMI extractor 4k 60HZ to optical toslink spdifI am using TiviMate pro but am getting lip sync issues, when I use Netflix I have to adjust the lip sync but when I switch back to TV watching live programs the lip sync is out again, correcting that then the netflix is outIs there anything I can do or purchase to correct this issue or is the Google streamer not compatible with the Sonos? 

BonjourJ’ai cru comprendre en achetant un Sonos Port qu’on pouvait écouter la musique d’une chaîne Hi fi analogique sur l’enceinte Move2 en wifi mais je n’arrive pas à les connecter. Merci pour l’aide Moderator edit:Google translate -Hello, When I bought a Sonos Port, I was under the impression that I could play music from an analog Hi-Fi system on the Move 2 speaker via Wi-Fi, but I can't seem to connect them. Thanks for the help.

Dear Sonance community,I recently purchased and installed a Sonance MAG 6.1 speaker/subwoofer system in my backyard and pool area, as shown in the attached image. The installation was completed following the recommended guidelines to provide even audio coverage throughout the outdoor space.As part of the setup, the amplifier is currently located under the gazebo. Once I finalize the installation, I plan to relocate the amplifier into a temperature-controlled enclosure for added protection. The speaker layout is configured in a L-R-L-Sub-R-L-R arrangement, with the approximate distances between each speaker and the subwoofer reflected in the diagram. The entire system is connected using approximately GearIT 250 ft 14/4 gauge speaker cable to maximize sound coverage around the pool area.Following the installation guidance provided in several Sonance installation videos, I wired the system as follows:Left speakers: Green (-) / White (+) Right speakers: Red (+) / Black (-) Subwoofer: Conne

Someone please explain to me how a system that is working perfectly for months suddenly starts cutting in and out when I add a port (which I have removed).I have three business grade wifi 7 tri-band wired access points.   It is not possible it’s my wifi.I have taking just about every other thing on the wifi off to check for that.  It streams sonos radio just fine. I shifted my music from my NAS to my local machine to stream from there.I switched from my FLAC library to MP3s.I am at a loss at what else to do.I see this happening to tons of people on a regular basis on the forums.  WTF?

BLUF: Upgrade your HD HomeRun to the latest firmware.Just putting this out there after spending the better part of two days troubleshooting sync/garbled audio issues on my 8-zone S1 setup. System has worked great for over 10 years on the current network, then one day this week started having crazy network problems when playing out from a zoneplayer, especially if I grouped zoneplayers.Wireshark showed massive amounts of IPV4 and IPV6  Multicast DNS (MDNS) frames sourced from my HD Homerun, which didn’t make any sense since HD HomeRun has nothing to do with my music setup.  Anyway, after thoroughly investigating switch configs, I had a look at the HD Homerun FW release notes.  My FW was from 2024, and as it turns out sometime in 2025 they released an update that fixed “compliance issues for MDNS”.  I upgraded the HD Homerun to the latest 2026 FW and problem solved.  I would not’ve known to susspect the HD HomeRun without the packet capture.

I’m wanting to understand if I connect a Sonos Port to an AV Receiver that is ‘Works with Sonos’ certified, will the AVR switch on automatically if a connected Sonos Port has an active alarm?I couldn’t find any of this information in the documentation or on this site so wanted to ask here. Hoping someone who has used a Sonos Port in this way can respond.Based on the answer I can decide if I should purchase a Sonos Port.

 SONOS STEREO SYSTEM SET UP: Sonos System is only currently displaying correctly in brown app on Computer…correctly in black app on phone...THIS IS AN ALALOG SET UP...NO OPTICAL OUT ON SOURCE_LENOVOLiving Room System 1:Lenovo ThinkPad 21JTS0BY00 -> fii0 K11R2R USB DAC -> Fulode EQ315 graphic EQ -> Sonos Amp -> Mythos 5 Definitive technologies passive speakers + definitive technologies powered subwooferBedroom System 2:Sonos Port -> Fulode EQ315 graphic EQ -> smsl AO300 pro dac power amp -> Chartwell PM 110 passive speakers + Velodyne vrp-10 powered subwooferSpectrum Internet services….Lenovo, sonos amp, sonos port all ethernet hardwiredISSUE: no matter set to living room…or bedroom…starts in living room…when set to bedroom…always drifts back to living room….sometimes choices appear in brown app…sometimes not…always has to be manually set and reset in brown app when system drifts back to living room system….also EQ is always showing activity in both systems simultan

I am hoping someone can lead me in the right direction.  I have had the Sonos S1 app for about 8 years now. The Sonos S1 app controls 2 Sonos connect amps.  One amp controls the speakers in the outdoor seating area and the other amp controls the in ceiling speakers inside of the house.  While away in my vacation home where I use the Sonos app to control Era 300, Era 100 and One SL, I accidently opened the Sonos S1 app instead of the Sonos app to control the Era 300, Era 100 and One SL speakers.  Because it wasn’t working, and it shouldn’t have been because I opened the wrong app, I ended up resetting the entire system on the Sonos S1 app.  Immediately after resetting the Sonos S1 app I realized I totally screwed up because I was using the wrong app to control the Era 300, Era 100 and One SL speakers.  I should have been using the Sonos app which would have worked but was using the Sonos S1 app.  When I got back home I tried to use the Sonos S1 app and there is no system to use. When I

This morning my book of experiences with Sonos opened a new chapter. After I had to learn painfully that Sonos does not offer any repairservice centrally, I visited a licensed Sonos Dealer in the City of Braunschweig Germany. Even there, in a dealership with top noche service for repairs, the skilled dealers technicians refused to even accept to try to repair the Sonos speaker. I am just wondering how Sonos managed to maintain their reputation with such a customer orientation. My question is if anyone has an idea if the is some place where a only 4 year old speaker could tbe a least inspected for a possible repair solution.Thanks

Hello, I have passive speakers that I use to listen to stereo music and for television. I want to integrate them completely into my Sonos ecosystem. (voice control using my Sonos Era 100 for switching on, off, volume adjustment...) I want to buy an amplifier connected to a Sonos Port that my system appears in the sonos application as a real Sonos speaker. I read in the instructions that it was possible to use the Sonos Port to adjust the volume of the amplifier using the "pass-Trough" function. I see on many forums that many people have problems with this function.  Do you have a list of amplifiers compatible with the "pass-Trough" function of the Sonos port?Thanks

I just got a Sonos and have it hooked up to a port which plays through my tower speakers and then also one other speaker in the house. When I went to go turn it off, I turned off my Morantz system Which the port runs to, but the speaker itself just kept playing music. How do you turn it off for good versus just pausing it  I also couldn’t close out of the app

I bought a couple of Sonos bundles a long time ago. I had a Sonos Connect Gen 1 in storage that had never been setup, which I am now wanting to use.I added it to my Sonos network, but the S1 app is now informing me that if needs a firmware update (of course). When I tell it to do the update it fails with a 'Error Code 803: Connect'.It is definitely very out of date showing a version 3.8 compared to my other S1 device ls showing version 11.16.1.From reading other posts, I believe I need Sonos Support to force/push a software/firmware update to it.I have generated and submitted diagnostic report. Moderator Edit - Recorded and removed the diagnostics number.

I have been troubleshooting some issues with a location that has 5 Amp units. We have moved all of them to WiFi to try to fix dropouts…During the troubleshooting, I started looking at network stats for the 5 Amps in the UniFi controller. Specifically, traffic/activity to the devices. I noticed that 2 of the 5 Amps are showing traffic to/from: Instagram, Snapchat, Uber, Google Play and Google (in addition to Pandora, Spotify and HTTP/S).These devices are controlled from an iPad that is locked down and does not have any of these above apps installed on it. The other 3 Amps show Pandora, Spotify, HTTP and HTTPS as the traffic. These I would expect.Should this concern me at all?