Portable speakers

Sonos roam wireless charger not charging 

Hi!!I bought a Sonos Roam S2, i downloaded the Sonos App and i followed the steps for register the device, but i’m looping between register the device and factory reset.For some reason while is connecting to Wifi network the Sonos App says something like “connection lost to sonos”, and i try connect again, the device appears connected to the network BUT the app tells me “"your sonos system must be factory reset before you can register it to a new account”, and here begins the loop. I dont know what happens. Please help with this issue. Thanks,

I need to get a wireless system for our members bar in a tennis club which has 2 separate areas? What would you recommend?

Our Sonos Move says it is playing music, but it is not.

I have Sonos Move and it will not charge. I have tried the one post that has been reposted over and over and it just does not work. It is completly dead. Any help on this battery issue?

It seems a recent update has impacted the touch control functionality. It used to be that disabling touch controls would only impact the functionality that reacts to touch. Recently, however, when touch controls are disabled, you can no longer switch between Bluetooth and WIFI functionality. Is anyone else having this issue? 

I’ve had this happen twice now while camping.    I successfully pair the Move to my phone via bluetooth and listen to music.  But then someone accidentally hits the bluetooth/wifi button, and the Move starts looking for wifi.  Since there is no wifi in the wilderness, it just goes into a loop.  There is no way to cancel and re-pair to bluetooth.   And then my Move is bricked for the rest of the camping trip.  This is not a one-off.  Is this a product flaw, or is this product just not made for camping?  If I got the sonos Roam, would that help, or would it have the same issue?

Hi guys,I've tried google for the answer but all of them couldn't answer my question. I've bought a pair of Sonos Era 100 recently and would like to use it for my desktop setup (in my bedroom) via bluetooth. I use my L for the main speaker for the bluetooth connection and set up the R in the Sonos App and made it a stereo set.However, whenever I'm watching a movie/listening to spotify music, the R speaker keep having the issue of breaking off for like 1 sec and reconnects back but the L speaker works just fine.I've tried reset, unplugging and waiting for 10s and none of it works. The closest answer I've found online is move the speaker closed to the bluetooth source, which is my CPU and its directly next to my R speaker.Any inputs are welcome, thanks guys!

Playing music on my Roam is a very frustrating hit and miss thing. Sometimes it works, but more often it doesn’t. Never had this problem with JBL bluetooth speakers. It works great on wi-fi, but not when travelling. It shows the connection on my phone and music is playing, but no sound comes out of speaker. I have turned off speaker and un paired and re paired in many different instances and still no go. I can’t figure out what I do differently when the music actually plays. I am using this only when not in my home with the wi fi connection. Anyone have similar issues? Have any fixes?

We have recently moved house and tried to set our our various Sonos speakers again but are having trouble with one of the Move’s. We can get it working correctly for 2 or 3 seconds but then the volume drops down to 15 automatically and we can hardly hear it. If we put it up again the same thing happens. Any ideas ?

HelloI know this is a popular problem and while I ve tried many suggestions I still have havent solved it.I recently changed my wifi with a new modem router provided by my ISP. Now I am not able to connect to it,  did the reconnect procedure on the app many times and it fails when connecting to the new wifi with error "Connection problem". The new wifi uses a single SSiD for both 2.4 and 5g channels. Not sure if this is related. I was able to reconnect all my devices on the new wifi (even some dumb AC controller device) but the move... Help appreciated!

good afternoon.I have two sonos roam (stereo pair) that I play via wifi.I could connect a third sonos roam, I understand that it would no longer be stereo, but in mono.thank you

I have a roam that will not power on. It was unplugged for several days a may have went completely dead. Plugged back in for server days. 1. no power and no lights or sounds trying to power onI can hold the power button for the 12 seconds - orange light comes on orange light stays on for about 10 to 12 seconds and fades back off i have tried this both plugged in and not plugged in I have no sounds or lights during the process except the orange light coming on and turning back off. do I need to return the device.I also reordered a new ROAM power jack and cable for the device, IT IS THE 10w needed to charge the device.Moderator edit: combined posts

Simple Solutions Sauna Roam in Sauna: See picturesRequirements: PVC tube 80 mm with sealing cover and speaker cloth and air grille.......  Temperature is barely higher than the outside temperature     

Hello Sonos lovers!I have had my Move for about 2.5 years now, and love it. I use it almost every day for 2-3h unplugged, then return it to its base. On occasional weekends, we use it fully for around 8h or so (maybe more?).However today for the first time, it started running consistently out of battery after about 1 to 1.5h playing. But what is weird is that after only about 10min on its charger base, it shows 100% battery, which makes me feels something is fishy. Last time I put it on charge today it literally went: 2% 7% 9% in about 2 min, then I looked again 5min later and it showed 100%. Surely it doesn't charge that fast. It's as if the system thinks the battery is empty when it is not!Anyone has advice/experience with this?Thanks!

Hi, I bought a Sonos Move some time ago. I have been using with my Iphone using the bluetooth option and so far it worked perfect. This week I bought a second Sonos Move in order to pair both speakers and I downloaded the Sonos App. The new Sonos I just bought appeared inmediately but the first one does not. I have tried several things to fix it but nothing works so far.  

So I had a Starlink 1st generation satellite in our previous home. I bought a Netgear router and was able to hook up the Move no problem. We sold the home with the Starlink. In our new home I bought a 2nd gen Starlink, purchased their ethernet adapter, hooked up the same Netgear router, and I cannot get the darned thing to connect. I split the 2.4 and 5 ghz channels and cannot connect to either one. I tried bypassing the Starlink router completely - still no luck. Each time I get as far as ‘There was a problem connecting yoru Sonos Move to “ “.

Every time I connect to the Roam using the Sonos app the LED turns blue on the Roam. Seems wrong?  Seems the LED should be white on wi-fi, not blue.

I have $$$ of Sonos that I have purchased over the last two years.  I frequently have minor problems.  But, I have a problem often, as in weekly, with the Roam.  At present, its fully charged and I can’t get it to work properly.  It seem stuck in “Sleep Mode” or it says that it need upgrade but when I attempt to upgrade, I receive a error message after several minutes.  This has happened several times before.  I like the portability when it works but after a year I’m about to give up on the Roam or only use it for bluetooth.

My Sonos Move will not connect to the wifi all of a sudden and the microphone light is on. I tried the reset instructions in the app with no luck. 

Making a new thread because none of the existing threads on this topic fix my issue.Got a new Sonos Roam yesterday. Tried to set it up, absolute nightmare (incidentally, all my Sonos set up experiences have been a bit disappointing, which is a shame because once set up, the products are great). Anyway. I can get to the stage where Roam tries to join my wifi network. After a while, it says:The connection to your Sonos Roam was lost. Move your mobile device closer and make sure Sonos Roam is powered on. My phone is right next to the Sonos Roam. There are no issues with the wifi dropping out. When I click continue, it prompts me to receive an audio PIN again (fine) and then when it starts flashing white and green tells me:Make sure the light on your Sonos Roam is flashing white and green, then press the button on it to continue.Light is fine, I press the button, but nothing happens. Eventually, then says:We didn’t detect a button press from your Sonos Roam. Let’s try again. Doesn’t matter

Hi,I think this might have happened since the latest update but now, when I use one of my battery portable devices off it's charger, the App seems to continuously show it's at 100%. Noticed it with one of my Roams, that I use a lot for listening to podcasts via Bluetooth from my phone. Will test another Roam just to make sure it's not specific to that device.Has anyone else noticed this?  So, my other Roam has just now dropped down to show 99% so seems like an issue with the other one. I will try the other one again later to see if it continues to not communicate it's battery status to the App.  Moderator edit: combined posts

My sonos move will pair with my PC and phone but no audio will play through the speaker.  The sound level will move up and down in accordance with my source material but no sound.  I believe it is an issue with the Move because it always happens when paired with my phone.  I have already tried a factory reset and have the most recent update.

So i noticed a really annoying feature between the wireless charger and the wired.When i turn off the Roam on wired, it stays power off, until i turn it on manually by touching, which is perfect, since it will not stand there and be standby for no reason when i dont want to use. Or until i unplug/plug in the device again.I bought the wireless charger since i thought it would be more stylish. What i noticed is that even if i manually turn off the roam on the back while in the charger, after some time if will flick back on by itself.Why does this happen on the wireless charger and not the wired?It is super annoying since i bought the wireless charger because it should be better for the battery, but if it just keeps powering it on by itself, then it doesn’t matter :/Any way to fix this, or is this just a stupid mechanism not possible to avoid with magnetic charger?

My sonos roam appears in the app but says it is offline.  I have tried everything to charge it and the orange light comes on when I connect it to usb-c.  However even if I hold the reset for 15 seconds, 25 seconds, 5 seconds, the white light will not come on. Please help.