The roam is my first Sonos product, a present by my kids, received two weeks ago. I have seen all the reports on playback stutter posted in the forum and elsewhere. I have that issue constantly, usually the second time i turn on the roam on any given day. I got the speaker for its airplay function and it because it does not have run on AC, not for bluetooth. I also have two HomePod minis in my house. While they only run on AC they have performed flawlessly in Airplay. All my iDevices are Airplay 2 compatible. I see no solutions to this Roam problem in the replies posted by sonos, other than „send a diagnostic“. But i see no synthesis of the diagnostics data obtained by sonos that tells forum posters whose speakers airplay-stutter what to do to solve the problem. As a result, I decided to that I will return my Roam and will ask my kids to get me a different brand speaker. It is disappointing because i do like the sound of the roam (the few times airplay actually worked) better than that of the HomePod mini. But for airplay, the Roam is totally useless. And after reading so many posts, I have no hope that So os has a fix for this problem.
Bernd Conrad
Northern Arizona University
Flagstaff, Arizona