Controllers and Music services

I have 2 music sources I want to remove, but there is not option to remove. One source is from my NAS, and another from a PC. Both disply on the windows desktop app as well as the mobile app, but neither show up on ´manage library settings´ on desktop, or ´services and voice´on andriod app.How can they be deleted?

Hello, suddenly all music services disappeared from the app and when trying to add new ones, the page is completely blank. I'll add screenshots on this.The system and all products have been reset, updated and tried to logout/login of the account. The app works on our other systems but not this one. 

Every update is torture.   Sonos seems like a pretty with it company so why is the update process so difficult?

Ok so i have a commercial gym and i have SONOS for the music.I have had it for some time and it works good, i have it set to wake up at 03:55 in the morning right before the gym opens up.The gym is open from 04.00 in the morning until Midnight.But what i would like to do is at 00:05 is to start a new playlist with Alarm Sounds because i have some member that stay behind closing hours sometimes.I want this playlist to just play for maybe 10min and then stop. How do i set this up?Regular music start at 03:55 in the morning and stop playing 23:59 when the gym closes Start a new playlist at 00:05 (after midnight) where i have Alarm sounds :) that plays for just 10min and then stops and nothing else plays until 03:55 when the regular music starts againI have been looking around but i am not confident to set it up correct and i dont want alarm sounds to be on from 00:05 and all night :) haha

Is there a way to play music stored on a portable hard drive ?I tried plugging the drive to my asus router but it doesn't pick it up.Ta.

This morning I woke up to a laser surgery commercial, followed by music from the non-commercial radio station I had set as my alarm on Sonos (mid-song). The commercial was not from the radio station. Previously the Sonos alarm would go straight to the music I had set as the alarm, and it was great. Now it’s not great at all. It seems Sonos is now inserting commercials. Is there a way to avoid these commercials? 

When playing Spotify to Sonos via Wi-Fi on an Android device, sometimes I need to change the volume of another application (such as the Clock application) using the device's physical buttons so that I can hear an alarm sounding. However, this simultaneously and unwantedly increases the volume of the Sonos speakers. Is there a way to disable controlling the volume of Sonos speakers via the device's physical buttons and limit control of the speakers' volume to the Sonos application only?

Today, when selecting any of my subscribed BBC Sounds podcasts, I get the message that they are no longer available on BBC Sounds. But they are, and I have to play them through the BBC Sounds app on my iPad. Sonos status page says all services are running fine, so no idea what the problem is. All was working well yesterday. Live radio from BBC Sounds is working ok. 🤷🏻‍♂️ Anyone else having this issue today? I’m based in the UK.

At the moment, iTunes is the only app I’ve seen that ignores the first “The” in names of bands and albums. Can’t Sonos do the same?BThe BeatlesFThe Future Sound of LondonUThe UndertonesCorrect. TThe Beatles The Future Sound of London The UndertonesIncorrect. I shouldn’t have to rename everything to something like “Beatles, The” to get it to show correctly. Also, I don’t know if Sonos can be made to read Apple’s sorting tag, or adopt similar, so artists are sorted by the correct letter - Lionel Richie should come under “R”, not “L”.

I am out of patience as far as trying to play My Music from Windows using my Sonos S2 app. So in the meantime I connected an auxiliary cable from my laptop (windows) to Port. I guess I could have connected it to my Play Five instead. When I play the selected album/songs from iTunes (on my laptop) to Sonos speakers my S2 app shows its being played through Airplay. Is this correct? Isn’t it being played through the aux cable from laptop to Sonos? Reason why I’m using aux cable to play my music library is because when I select album/song using my S2 app I get a warning Unable to play ‘………..’ -access to //Mycloud2100/music denied. 

When trying to play any station using BBC Sounds service in Sonos I get the above message since around 10:00 today, has been working fine. I can play station OK using BBC Sounds App on phone, anyone seeing similar? PS - can the mods change subject typo should be BBC Sounds not BBS 😀

Sonos-required update to 15.2 produces “unexpected error” message on Mac. System unusable until update is completed. So I’m trapped. Update on iPhone and iPad to 15.2 worked fine. What gives? 

I’ve never had a problem importing iTunes and its playlists until now.I total, my music library consists of about 61,000 music tracks.I’ve added probably a 1,000 or so tracks recently.I’ve got about 400-500 playlists. Most of them only have 40 to 50 songs on, although the largest is abut 150 songs. In total there are about 12,000 songs incorporated in those playlists.My iTunes management of those playlists places all of the artist specific playlists in an “Artist” subfolder, and all of the themed playlists (like songs about summer, etc) in a “Themed Playlists” subfolder.This has all uploaded to Sonos without any issues- well the occasional fail, but soon sorted and loaded again.Recently, I’ve added about 20 playlists. But I’ve also deleted about 100.Now, when I update the music library, it can’t complete, as it says it doesn’t have enough memory to do it. It loads all of the music but only about 90% of the Artist playlists and none of the Th

A month ago Sonos showed “Search returned no results for ‘rammstain’ in Artists”.It only worked if there was a non-alpha in the artist name, e.g. AC/DC or Oomph!The issue was solved within 2 weeks or so, but it looks like it’s happening again. Or is it just my Sonos? Thanks for checking.

Just discovered that if you put the artist name in quotation marks “ red hot chili peppers” search will work..  you’re welcome!

sonos search via spotify. Using Sonos 1.  No search available for artists or genres via sonos.  Been going on for about a week now.  Trawled the internet and appears there is no fix, Really frstrating, Any help gratefully received, 

I am unable to seach via artist in both classic and new search. I can seach when in songs and albums however. ANy thoughts? 

Artist, regardless of artist, is not showing results from Spotify. And, the new search pulls zero results despite saying all services are operational. Please advise. 

I’m encountering a weird user experience when using Spotify connect through phoneI am using a hearing aid that is bluetooth connected to my phone I start a song on Spotify on my phone, then send it to my Sonos to play I often leave the room, and thus my bluetooth connection would be interrupted. This is not the issue, as the song will keep playing on my Sonos But when I came back to my room, and my hearing aids got connected again, Spotify will then switch back to my hearing aid, and thus the song will stop playing on my Sonos.Not sure if this is a Spotify issue or Sonos issue? 

HiMy music library is stored on a Synology DS220+ NAS and I use iTunes on my Windows PC to manage my music and my playlists are created in iTunes.When accessing the music library in the SONOS app, amongst other links, there is an ‘Imported Playlists’ link that takes me to a list of my playlists that have been created in iTunes.In amongst my playlists, I can see a link called ‘Downloaded’ and another called ‘Purchased’ and these don’t appear in the iTunes app or on my NAS.Both links seem to contain my whole music collection but I don't know why they are there, what they are for and also, if they can affect the limitations on the number of tracks SONOS can handle.  My collection is about 35,000 tracks in total.Can anybody advise why I can see these playlists and also if I can remove them?

I have searched past topics but have not found an exact match for my problem. Like many others, I used to play music located “on this device” (Android phone) over my Sonos network. Everything was working until a recent Sonos app update where they removed that option. I was annoyed but saw that it was still showing my PC on the available list. I have my music folders on the PC set to be seen and accessed on the network. So I tried going that route on the Sonos app. I asked it to select all artists which it dutifully did. Great, so far. I selected an album from an artist, it shows the tracks, and plays them. I’m thinking, okay, my PC is on most of the time anyway so I’ll just use that instead.Well not so fast. There are a couple of artists that I really like and had ripped their CDs as FLAC files using EAC. Those files show up in the Sonos app but when I try to play them, I get the  message, “An error occurred while adding tracks to the Queue (701).” I am stumped. All of

I have 1 sonos one a100 and 2 sonos play:1 can i airplay to the sonos one and get it to play through the play;1’s aswell??

I don’t appear to be able to add You Tube Music as a Service on Sonos 2 appI have tried lots of variations of set up account names etc and all I get when I your to connect to You Tube Music is “no selections are available”Please could someone help me

Hello.I’ve searched and read the forum and it could well be the case that I have tied myself in knots overthinking this problem, or it is as difficult as it seems :-)  Either way any help and assistance would be welcome.I have an S1 system with 5 x One’s, an Amp and a Connect with 4 unique users (1 Generic Sonos and 3 humans), several Google hubs and Amazon Echo devices.  Spotify account is a 5 user family account. My first issue is how do I assign unique users to unique Sonos units using their own login’s to Sonos with Spotify running on their account only with the communal units running a Sonos dedicated Spotify account. My second issue is how Sonos and Spotify playback can be handled by either Google or Amazon devices connected to a particular users Google / Amazon login and unique Sonos unit. Here is what I would like to achieve:Sonos unit 1 - AMP - in communal area using

Bonjour, il semble que l’accès à ma bibliothèque musicale stockée sur mon smartphone Android ne soit plus possible. Pourquoi avoir supprimé cette fonction? Je ne veux pas enclencher mon PC ou m’inscrire sur un cloud quelconque pour écouter ma musique. Est-il possible de télécharger une ancienne version de l’application Sonos qui était parfaite?Est-il possible d’utiliser une autre application pour écouter ma musique stockée sur Android?Pourquoi remplacer une version qui fonctionnait bien par une version plus limitée? C’est dommage, j’étais content de Sonos jusqu’à ce jour.Cordialement.