Hello everyone,
A few months ago Sonos put out an update (I have no idea which one, but I’m sure they do!) which has effectively stopped my personal music library from indexing.
I can run the “Update Music Library” as many times as you wish, and I systematically receive the same error message:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/b7aae165-d6e6-4530-9744-e3d955ceee33.png)
The music is stored on a NAS - which has no issues.
The network is working perfectly well.
This is a known issue with Sonos - I have sent logs and talked to their Service Centre.
I simply can’t understand why this issue is not being dealt with! They have known about it for months, but no answers?
Getting seriously worried that their teams are focusing only on streaming, and abandoning the thousands of clients like myself with libraries to which we hold dear, and want to be able to use as one of our sources of listening to music!
Hope someone out there has some answers - because Sonos certainly doesn’t!!
Gerard