Controllers and Music services

Hey,Can’t login to the app, listen to music from Spotify, add new music service or installing my new Sonos arcTried Everything: - Reset the router  - Unplugged the other speakers and products - Restart and Reinstall the app (IOS 16) - Checking the router setting  No VPN or Microsoft defender and the internet connection is strongI Can use my other Sonos products Can see the arc on the app but can’t install it 

We use our Sonos to play whitenoise through pandora and although this works fine normally, it can go down when my internet goes down. Unfortunately, pandora offline mode doesn't work with Sonos.  Does anyone have a solid hour whitenoise MP3 that sounds full and good on Sonos?  The few I found online sound very piercing and hollow on a good speaker like Sonos beam. I'm wondering if anyone has a licence free MP3 of one that I could play through my local network. 

My iPhone12 is “unable to connect to Sonos” using the s2 app.After calling in to the Helpdesk I learn that my Sonos Play1 is online, connected to the Wifi network, and it on the same network as my iPhone. However, the S2 App cannot find it because the “Limit IP Address tracking” option, which is primarily for Mail and Safari, is switched on.When I switch this selection off the “Private WiFi Address” selection automatically switches on.  The iPhone system toggles between one of the options being on for at least one round, until I can finally switch them both off. And, when I switch both of them off, then my iPhone gives me notice of a “Privacy Warning.”  The Helpdesk agent informed me that the Sonos cannot be accessed if I am using either of the privacy settings on my phone, even without a VPN.  I am saddened as it seems the only way to use this device is to expose my phone or other iOS device to privacy risks.  Is there anyway around this.  Can’t I just bluetooth connect them?   The He

I have a Sonos system that I can control with the Sonos app on my Mac system,  I’m wondering if I can get any of my Sonos devices to show up as Source on my Mac system?

In the last two weeks the sleep timer is no longer working correctly.  It allows me to select an option but then does not count down linearly and once to zero it is not turning off the music.  Occurred consistently for several days.

When I follow instructions to add Synology NAS to Sonos App, I never get the ability to click the “next” Button. I tried a few variations of the path/computer name/share name, and even copied and pasted the quick connect ID, but the Next button stays dead and unclickable. What am I doing wrong? Can someone share a specific example of how the path/computername/sharename should read? 

HiI have been googling this topic for years now and I see no change in the answers. No one that actually know has answered. Everyone just believes.I don’t care what the problem is but I want to know WHEN this is going to work? What is being done? It is even more frustrating that it works in one country that we live in but not Portugal.

I can reach with my iphone and I-pad but Symfonisk lamp doesn’t work with android phone… any suggestion to solve the problem?

How to one app and have two locations ? 

I have Sonos at 2 gyms.And at both of them SONOS can suddenly change song 10-20sec into a song…...this happens a few times every day.I have the latest update on both places so what else can i do?

Same issue as this one posted a year ago: My Sonos system is a Sonos Arc with a Sub Gen 3 in the living room, 2x Play:5 in stereo pair in the dinning room and 2x Play:1 in stereo pair in the bedroom.I am using Sonos S2.Like mentioned in the linked thread, during playback on stero pairs, sound will stop on the left speaker, then comeback, and sometimes continue to cut out on one or both speakers. Sometimes songs will simply stop for a second.Problem seems to happen with multi rooms or with stereo pairs.Never had any problem with other music services. Yes, I tried unplugging my system / re-authorizing account. Still, I don't have this problem if I'm using a different music service 

How can I delete songs or artists from my cell on the Sonos app?

I recently installed YTM so that I can play music files located on my Android device.  The Sonos app lets me browse my media by artist and by album but will not let me browse by song.  I get the error message "unable to browse music".   The YTM app on my Android phone allows me to browse all of my songs but won't let me cast to Sonos.  I could be doing something wrong, does anyone have any suggestions or a work around?  Thanks. 

My system is two Play 1 speakers connected at 5GHz to a TalkTalk router (TalkTalk Hub). Both 2.4GHz and 5GHz have the same SSID. I have controller apps (S2) on iPad, Android phone and a Win11 Laptop also connected at 5GHz.My problem is that for roughly 50% of the time Sonos fails to find my music library which is on the laptop, reporting that the media server can’t be found.  Mostly, but not always, restarting the laptop resolves the issue. On opening an S2 app, during the “searching for your Sonos system” few seconds, a transient message appears saying that one of my devices might be unplugged (which it isn’t). Both speakers play.Any ideas as to how to avoid these frequent and annoying laptop restarts?

Hello! I was trying to add a music folder to sonos s2 app windos 10 but it is stuck  in an infinite next next loop between select folder and adjust sharing options,  no error messages. Run the program as administrator,  I checked firewall settings but no luck,  I can play music  from pc app to sonos. any ideas?

Why is the possibility to play music from mobile phone disabled in Sonos app version 15.4?

Hi all,Spotify used to work reasonably well for me; sometimes it’d take a moment to connect to the speakers, but then it was fine.Since a short time (maybe 2 weeks or so?), I’ve noticed that quite often, it’ll just not go to the next song. In the Spotify app itself, it’ll show something like “4:50” for a song that’s only “3:44” etc, and just keep going until I hit next manually.Tracks will also hang intermittently, and the song shown in the Spotify app or Sonos won’t match what’s actually playing.My local music library does not have these problems, neither does Amazon Music, YouTube Music, or Bandcamp. So I’m assuming it’s unlikely to be a local networking problem (I’ve got a sufficiency of WLAN repeaters on my core network, plus a Boost). Indeed, sometimes when this happens during a Spotify session, the next song will indeed come from the previous queue of local library music!This is rather infuriating. Has anyone else observed this? And even better, how to fix it?(My system has a pai

My SONOS app used to start playback immediately after I selected a favorite station, but a few months ago, I started getting a page with a description of the station where I now have to press “play” to start the music. Why is this? It was so much better when I didn’t need to press a second time. SONOS seems to keep adding impediments to simple use of their app.

Hey friends!  My cell phones took a crap so I had to get a new one sent to me from Verizon. Since activating, the Sonos app doesn’t give me the ability to login?  It’s greyed out?  Ideas?  Surround is working so assuming all is good via the beam and surrounds  just not sure how to login with a new cell?  Thanks! 

Bonjour à tous,Je trouve très dommageable que SONOS est supprimé la possibilité de lire des musiques embarqué dans l’androïde.J’ai acheté par le passé des CD transcrit sur une micro SD; depuis la dernière mise à jour il n’ai plus possible de lire à partir de mon Android.réponse de l’assistance : il faut prendre un abonnement.alors comme ça on paye deux fois les droits d’auteur. c’est une honte !!! 

I am curious if you would ever consider adding podcast republic as a podcast service. As that one is my podcast program of choice. I switched to Pocket Cast as it works with Sonos speaker. I would prefer to only have the one as I like the interface on the mobile device better when I am driving. I would like to be able to have Podcast Republic work directly with Sonos as well, especially since recent changes do not allow you to play from your mobile device anymore.I know I will need to find a way to request Podcast  Republic to be able to support it. Just thought I would bring it up here first to see if it would be even make sense to support it on the Sonos system.

My system is Playbar and One SL connected to Smart TV with DirecTV via ATT wifi Not long after connecting the OneSL I noticed it would drop out - quit producing sound - with some inactivity, for example, pausing the TV broadcast for a bit.  It will come back on when I go to the app but it won’t stay on constantly - very annoying I tried renaming the speakers. Of course they show up in the app as “Playbar” and “OneSL,” as they should, but I thought renaming them might help this issue. Probably should have left them alone.  How can I change them back? Last, I spoke with a SONOS rep some time ago (Ticket # xxxxxxxx) after I added/split my WiFi network between 5 gig and 2.4 gig. He suggested putting the Sonos system on the 2.4gig network in my ATT Smart Home app, which I thought I did.  Now it appears the Playbar is on the 5gig and the OneSL is on the 2.4gig.  Really not sure at this point.  The speakers work ok, except for issue #1, but I would like tto have them both on the same network.

I Have done what other messages threads have done and still have issues with the link code. Please help. 

Hi,Hope someone can help - I’m a bit new to all this!I recently ditched Windows for Linux (didn’t want to throw away a perfectly good laptop!) and am trying to get my Sonos 1 controller on Android to see the music library on the laptop. I think I’ve managed to share the Music folder but whenever I try to enter the file path for the music library, the Sonos app cannot find the computer! I’ve seen a few articles where people seem to have sorted the problem but I simply don’t have the knowledge of where to find the global settings they’re all talking about!!Anyone got the patience to help an old bloke get some music back in his life please?! 🙏

No Access to music via search in sonos app. Sonos system is connected to Spotify, and can be accessed from Spotify, but Spotify cannor be accsessed from sonos app. Same with TuneIn, can not be accessed from the sonos app, Even tough it has been connected for several years. Accessong both Spotify and TuneIn via the sonos app has been working perfectly until the last there days. tryong ti manage the services genereres a message dating «network problem, check network.»