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Running a stereo pair of ones, set up for Alexa. Can both mics be left on, or can only one be used? Thanks!OB

Hey! I’m thinking about purchase a Sonos Beam and a pair of Sonos ones, my question is the following:As my TV doesn’t have ARC/eARC nor optical output, I’m thinking about purchase this: https://www.amazon.com/dp/B08FR4771P/ref=emc_b_5_t to connect my Roku ultra to, output sound to Sonos and then connect it to my TV, you think will work? Or I need a new TV/Apple tv 4k and output through AirPlay 2?

About classical music, why there is no credit to works author's?Display is about opus, soloist, conductor, orquestra, but no author. And not everytime recording’s picture displays it, particularly if recording is a collection of several authors. Regards.

I have sony bravis connected to playbar. worked fine until I disconnected playbar to dust it. reconnected but no sound. yes I switched to audio system. Tried all the on line fixes but no luck. Could there be a fault in the tv? playbar works when I stream windows media player trhough it.

Peux t'on connecté les enceintes encastrables sonos au plafond avec la barre de son playbar et les enceintes SL et SL one

Hi, All.I just set up a surround system using a Beam Gen2 and 2 Play 1 speakers. The DAC on the Beam has the ability to play 24-bit audio, whereas the Play 1’s and limited to 16-bit. My question is, in this setup, when streaming Hi-res 24 bit audio, is the Beam DAC used for all speakers (“upgrading” the Play 1s), or is the stream downsampled in the Play 1s ( I know the Beam is playing the full 24-bit resolution)? Any thoughts much appreciated,Brian

Hi,My wifes Samsung Galaxy S10+ won’t connect/play Apple Music to our Playbar, which it previously did.‘Needs reauthorising’ - white blank screen - so deleted and re-added - checked ‘already a member’ and a white blank screen appears, again.I’ve deleted the Sonos app and reinstalled - same problem.Any suggestions welcome, thank you...

HelloIt worked fine for 2 days, now it won't play either from TV or app unless I press physical play button on beam several times,  then it works fine. This happens everything is use it now.Anyone have this issue and know how to resolve, did the usual resets but problem persists.

Hi Sonos. My music stops playing. I think it might be tied to the speaker in my kitchen.  Can you see anything out of the ordinary?Diagnostic confirmation number:1168524756

This is an odd questions but as a relatively new sonos user Im loving the community so I though I’d ask…..I bought 2 x Sonos ones (gen 2) a few months back and fell in love. Bought a new (half decent) turntable and a Sonos five to plug into - all working well.  My intention was to buy another five to run as a stereo pair for the turntable but in Australia stock is zero so I haven’t been able to buy one. So strangely I am listening to the stereo ones and the five (vertical) TOGETHER whilst I wait for stock. Because I have them set up together it’s easy to compare the stereo ones separately with the five (vertical and horizontal). They are all tuned via the app too.  Generally the stereo ones sound much better than the single five. Would that be right? It seems odd to switch from the stereo ones to the five and prefer the ones considering the five is a much more HiFi speaker. Obviously when I play them together the five fills in some bottom end but, I just assumed I would switch to the f

So all of a sudden I don’t get sound from my Amp except for the sound it makes when you turn up and down on the buttons on the amp.  The app shows music playing but no sound. I can even group it with another speaker and get Tv sound to the other speakers in the group but no sound from the Amp itself.  Since I can get the turn up sound I know it’s not the speaker connection. It has been working fine until now. 

Hi everyone -I’m trying to connect my Beam G2 to my Google Chromecast with TV, using an HDFury Arcana as the go-between.  (The HDMI out is going to a projector).The HDMI ARC test in Sonos S2 app works fine, but when I get to the CEC test, it says “CEC not connected.”  I have verified in Chromecast settings that CEC is enabled.  Help!  I’m not super technical so I may need any advice help translated into one syllable words.  For the Arcana I literally just took it out of the box and plugged everything in -- not sure if there’s some setting there I should be looking for.  Altho FWIW the little display says everything is connected and working.Thanks!Matt 

I just spent over $2000 on this system, loaded up my music… And it couldn’t finish. I see from past posts that it has something to do with a memory limit of older devices. I have this 32-bit application called Winamp that hasn’t really been updated since before Sonos released its first product. It handles hundreds of thousands of songs with no problem.What’s the work-around? I see support posted a link in a previous thread, but the link doesn’t work anymore. If I pare back my indexed folders, I can live with this, but this feels like it’s going to be the first of a series of software issues for something that’s supposed to be a premium product.

Has the stereo drop out, and it’s reliability, on Roam been resolved yet?

I cannot connect my sonos system to apple music anymore after a change of my apple password. Everytime i try to add apple music in my sonos app of my android device and select existing apple account a blanc page shows up and no further interaction is possible

I'm trying (and failing) to get my Alexa-enabled Sonos One to play music through my other Sonos speakers (six in all). I've set up a group on the Alexa app (whole house), added devices (all Sonos speakers), added my Alexa device (Sonos One), selected “always” so I don't have to specify each room … and when I ask Alexa to play music it only plays on my Sonos One, the rest of the speakers are silent.I've seen lots of references to setting a preferred speaker but can only find this option on the Sonos One settings and my choices are either “built-in speaker" or, under wifi speakers, my Sonos speaker in the Living Room. The option “Let Alexa choose: Alexa will select speakers in the Whole house ...” is greyed out. Clicking on “Learn more" tells me to go to Devices, select the group I want to change, go to the Preferred Speaker section - and that's where I get stuck, I can't find the Preferred Speaker section.Can anyone help, please. I've been messing about with this for the best part of a

So, our TV in the bedroom shares a wall with the nursery.  Is there a way to only play TV audio out of Sonos One Speaker pair set up as rears to be bedside, and mute the Beam under the TV?  We are concerned about sound keeping our baby awake at night.

I know that there is a lot of topic about, but I am not able to make my Sonos Playbase to work with my computer.  I bought an OPTICAL CABLE, it is connected I can see the light at end, plug into the playbase and nothing.

I am having trouble connecting to my Sonos Roam. My husband just got it for me and I was able to connect after opening it. But I could only listen to music in Sonos App. When I try to connect via Bluetooth, I hold the power button for over 5 minutes and still the light does not show up. Then after trying that it did not connect to my WiFi anymore. I reset my router but now I cannot connect. I hold down the play and forward button like instructed in the set up, but still nothing connects. Should I just take it back to the store and get a JBL or something?

Hello - I have an AMP inside the house that wires through the walls to two outdoor speakers R+L and I was wondering if I can connect these wirelessly to my Samsung Terrace TV. Is there some sort of transmitter that will allow me to do this without having to purchase a weatherized Sonos soundbar to wirelessly connect them together? Best,Chris 

Not sure when this happened but I am not able to access all the music on my hard drive. It’s there, I can see it. It was buried way deep in a sub-directory so I moved it to a more accessible location. How do I tell Sonos where it is? I don’t really care why it got lost as long as I can get access to it again!!(I;m on an iMac running several Play1s and a Move.)ThanksMarc

As per the title, nice to just let it finish rather than either stopping or waiting around to end of track because you’d like to hear it anyway.

Hi All, I am about to replace my existing Rotel Amp with a Sonos AMP and wanted to clarify my intended configuration first please.I am going to exchange my existing Connect via the discount programme for the AMP.   This room already had two passive speakers and a TV connected to a Sonos Beam via HDMI, but isn’t set up as a 4.0 system.  Which is what i’d prefer while i ponder buying a Sonos Sub.Should I go ahead and by the AMP, do i need to run the HDMI ARC to the new Sonos AMP or can i leave it connected to the Beam via HDMI ARC and let my Wifi and the Sonos app sort out the surround?  I’ll be connecting my passive speakers directly to the AMP.  (To run either ethernet - which i think was needed on the connect, or HDMI i’d need at least 8 meters of HDMI which makes me nervous). Thoughts please and let me know if the above isn’t clear and I can provide a diagram. Cheers,James

I’m using an LG OLED55B6 TV with HDMI ARC output to HDMI input of Sonos Amp. The Sonos Amp powers L&R passive front speakers and is also connected to Sonos Sub 3 and 2x Play Ones as rear surround speakers.Using a Dolby 5.1 source from Apple TV 4K fed to TV via HDMI 1 I can only get ‘PCM Stereo’ shown on S2 App, confirmed by the Play Ones outputting  the same signals as the L&R front.Sonos CS tell me that with passives connected as front channel, the Sonos Amp will only operate in 2.1 mode. Before returning the kit to Sonos, has anyone managed to get a Sonos Amp working in 5.1 or, more accurately, 4.1 since it has a ‘phantom’ centre front?Any advice or comments would be much appreciated! All the research I did prior to purchase indicated that 5.1 was possible with this configuration.Many thanks,Melchet.

i have a lot of drop out from some speakers using Spotify with the errors “unable to play song - the connection to spotify was lost” and also unable to add titles to queue. THe first 15 seconds of the song will play and then stop. i also get an error saying the wifi is unstable but i am running on sonosnet with some hardired speakersWifi channel is set to 11 with sonos net set to channel 1. i have tried moving the speakers or swapping speakers between rooms but the error still exists. Up to a month ago i had no issues. I dont want to invest in a boost unless i know that it will solve the issue. As far as i can see hardwiring a speaker and having a boost should perform the same.i have submitted a diagnostics report 1607533454