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angusgmorrison
Contributor I
April 9, 2021
Answered

2021 samsung frame

so i just bought a 2021 samsung frame and added the arc to my set up.    I have not installed the arc yet as it requires different wiring than playbar.   I m reading everywhere that the arc does not play nicely with the Samsung frame from previous years, can any one comment?   Has this issue been fixed

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GuitarSuperstarAnswer
Lead Maestro
April 9, 2021

Yes, many Samsung Frame owners have experienced problems using the Arc, but many have also resolved their issues with firmware updates and patches. The only way to know for sure if your TV will work with the Arc is to test it for yourself. Just make sure your TV has the latest firmware installed and turn on Anynet+ (CEC) in your TV settings. Run TV Setup in the Sonos app and connect the Sonos-supplied HDMI cable to your TV’s HDMI eARC port when the app instructs you to.

Read more about the problems that Samsung Frame owners have experienced:


Good luck!

"Receive with simplicity everything that happens to you." - Rashi
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24 replies

GuitarSuperstarAnswer
Lead Maestro
April 9, 2021

Yes, many Samsung Frame owners have experienced problems using the Arc, but many have also resolved their issues with firmware updates and patches. The only way to know for sure if your TV will work with the Arc is to test it for yourself. Just make sure your TV has the latest firmware installed and turn on Anynet+ (CEC) in your TV settings. Run TV Setup in the Sonos app and connect the Sonos-supplied HDMI cable to your TV’s HDMI eARC port when the app instructs you to.

Read more about the problems that Samsung Frame owners have experienced:


Good luck!

"Receive with simplicity everything that happens to you." - Rashi
    angusgmorrisonAuthor
    Contributor I
    April 9, 2021

    Thank you sir, i will wire it together and see if it works before I hide all the cables behind the drywall!!!

     

     

    thx again

    Downdata
    Lyricist II
    April 10, 2021

    Wait, doesn’t it come with the one connect box? There is only one wire / cable?

    angusgmorrisonAuthor
    Contributor I
    April 10, 2021

    Yes for the tv . But you still need power and hdmi for the arc sound bar

    Downdata
    Lyricist II
    April 10, 2021

    Oh, well, good luck! Let us know how it goes - im looking to get the same TV early May.

    RickinOregon
    Lyricist I
    April 26, 2021

    angusmorrison… just wondering how this turned out for you? I’m getting ready to install my 2021 Samsung Frame with the Sonos Arc. 

    lukaszr
    Lyricist I
    May 11, 2021

    Hi. I am also wondering how this turned out for you? Is the problem regarding eARC Auto-setting solved for 2021 version of The Frame?

    RickinOregon
    Lyricist I
    May 11, 2021

    I’ve got my 2021 65” Frame all setup with the Sonos Arc and two One SLs. Everything seems to be working great using the eArc input. 

      Jp17
      Contributor I
      June 16, 2021

      I’ve got my 2021 65” Frame all setup with the Sonos Arc and two One SLs. Everything seems to be working great using the eArc input. 

      Hi Rick,

      Is your ARC still working well with your e-arc set to Auto on the TV. 

      Also interested in what streaming services and source inputs you may be using.

      Jp17
      Contributor I
      June 16, 2021

      Yes for the tv . But you still need power and hdmi for the arc sound bar

      Hi Angus,


      Is your ARC still working well with your e-arc set to Auto on the TV. 

      Also interested in what streaming services and source inputs you may be using.

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