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2021 samsung frame


so i just bought a 2021 samsung frame and added the arc to my set up.    I have not installed the arc yet as it requires different wiring than playbar.   I m reading everywhere that the arc does not play nicely with the Samsung frame from previous years, can any one comment?   Has this issue been fixed

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Best answer by GuitarSuperstar 9 April 2021, 21:26

Yes, many Samsung Frame owners have experienced problems using the Arc, but many have also resolved their issues with firmware updates and patches. The only way to know for sure if your TV will work with the Arc is to test it for yourself. Just make sure your TV has the latest firmware installed and turn on Anynet+ (CEC) in your TV settings. Run TV Setup in the Sonos app and connect the Sonos-supplied HDMI cable to your TV’s HDMI eARC port when the app instructs you to.

Read more about the problems that Samsung Frame owners have experienced:


Good luck!

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Yes, many Samsung Frame owners have experienced problems using the Arc, but many have also resolved their issues with firmware updates and patches. The only way to know for sure if your TV will work with the Arc is to test it for yourself. Just make sure your TV has the latest firmware installed and turn on Anynet+ (CEC) in your TV settings. Run TV Setup in the Sonos app and connect the Sonos-supplied HDMI cable to your TV’s HDMI eARC port when the app instructs you to.

Read more about the problems that Samsung Frame owners have experienced:


Good luck!

Thank you sir, i will wire it together and see if it works before I hide all the cables behind the drywall!!!

 

 

thx again

Wait, doesn’t it come with the one connect box? There is only one wire / cable?

Yes for the tv . But you still need power and hdmi for the arc sound bar

Oh, well, good luck! Let us know how it goes - im looking to get the same TV early May.

angusmorrison… just wondering how this turned out for you? I’m getting ready to install my 2021 Samsung Frame with the Sonos Arc. 

Hi. I am also wondering how this turned out for you? Is the problem regarding eARC Auto-setting solved for 2021 version of The Frame?

I’ve got my 2021 65” Frame all setup with the Sonos Arc and two One SLs. Everything seems to be working great using the eArc input. 

I’ve got my 2021 65” Frame all setup with the Sonos Arc and two One SLs. Everything seems to be working great using the eArc input. 

Hi Rick,

Is your ARC still working well with your e-arc set to Auto on the TV. 

Also interested in what streaming services and source inputs you may be using.

Yes for the tv . But you still need power and hdmi for the arc sound bar

Hi Angus,


Is your ARC still working well with your e-arc set to Auto on the TV. 

Also interested in what streaming services and source inputs you may be using.

I just picked up the 2021 Frame. IT DOES NOT WORK WITH THE SONOS ARC AT ALL. I keep getting a notification on my tv saying that the device (Sonos Arc) is not compatible with the hdmi 3 port (earc). When I plug in the Arc I end up getting no sound coming from the TV. Has anyone found a solution??

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What have you tried already?Have you updated the TV and the Arc to the latest software? Is Anynet+ turned on in the TV settings?

What have you tried already?Have you updated the TV and the Arc to the latest software? Is Anynet+ turned on in the TV settings?


both the tv and arc have the latest software. I also have anynet+ turned on already. I’ve also tried turning HDMI-eArc mode off, but it doesn’t really make a difference. 

I’m thinking of just returning this stupid Frame TV….

I am very disappointed with the combination of the Sonos Arc and the Samsung Frame 75” (2021).  While I can now get sound to work consistently.  The audio for any source connected via HDMI is out of sync.  The audio coming out of the apps built into the TV are fine.  The audio from my Verizon set top box is not.  I have tried delay settings on the Arc.  It just gets worse.  

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By relying on HDMI-ARC Sonos has made it's problems vulnerable to TV makers that do not completely adhere to standards.

You could try to turn anything off that interferes with the picture on your TV. If that does not help maybe the HDFury Arcana is an option.

I have 75” 2021 Frame and Arc. For me, Initial connection issues were fixed by turning off voice assistance (Alexa) on the Arc. Then lip sync issues fixed by setting digital sound output format to Pass Through. I have Apple TV 4K and Xfinity 4K box, might not work with all sources. 

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