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Hi I have just setup a connect to my Samsung 550 soundbar via a fibre optic from my tv to a splitter and connect to the splitter then on to my soundbar. Works great only problem is the soundbar is capable of a lot more power than it’s getting from the connect. Is there anything I can do? Thanks 

Im sure this has been covered so sorry if it's a repeat question but I genuinely couldn't find the answer I was looking for . I have had a stereo pair of play 1s for a while and been really happy with them but I wanted to watch YouTube on TV and play music through my play 1s. So I I've just introduced a beam, to connect to the pair of 1s. Here are my questions 😁 If I group them all together, I'm assuming they are no longer playing in stereo? (I need to group them if I want to use them with my YouTube music on my TV) My play ones are beside my TV and I'm unable to move them for surround sound, would I be better just using the beam for Movies without the play 1s? If I just want to steam music from my phone, can I have a separate group just to use the play 1s as a stereo pair without the beam and if so how? Thanks. 

I hooked up my cable box by HDMI into Onkyo NR 585 receiver, then HDMI into my TV. From my TV I hooked up my  ARC Sonos Beam/Ones through ARC connection.  I have speakers hooked up directly from my receiver and Sonos speakers out of the TV arc. Sound has a delay from the sonos speakers vs. receiver speakers. Any suggestions on how they can be synced together for sound without the delay???? Thanks! 

Hey. Noob here.  in the process of building my house and am gonna add some Sonos to the equation.  i want to run2 speakers in my bedroom and 1 in my ensuite off the same Sonos amp.  i want to have the ability to listen to either (2)bedroom or (1)ensuite or all 3 at the same time. They will be on the same zone and don’t need to listen to any other audio sources separately.  is there any way this is possible using the balance L&R on the EQ? or in dual mono?  my other option is a dual volume control and just turn down one or the other when I don’t want it In use. Open to suggestions.  thanks.  

I have 4 Sonos Amp, Two are connected to a TV in my bedrooms, and other 2 are for background music in my living and kitchen.Can i use this setup to play multiroom?Can i play music without switching on TV?Can i Also integrate my Marantz to this setup for Multiroom? 

I have a sound system with playbar, sub and speaker. Everything was working well and recently I changed the TV. When I reconnected the playbar the sub and the speakers, I noticed that the sub and surround speakers were no longer working. When I looked in the app, I no longer saw the sub and surround speakers. So I restarted the sub to reconfigure it. Everything semms to works well and when the application tells me to wait during the pairing of playbar and sub. And suddenly a message appears''There was a problem adding your sub. Check your network connection and make sure your product is turned on. ''The same thing happens with the surround speakers. I don’t understand because I’m able to play them individually.So right now I only have playbar that works for the TV. It’s impossible to connect the others. But everything worked well before. Can someone help me?

Hello everyone,It's quite a while (3 years maybe) I have this issue with the Connect.It suddenly stops playing music for few seconds while the other two Play-1 keep playing music normally. I use the system mostly with Spotify and Tune-in. I'm not sure if it happened also with Amazon Music.I've sent the diagnostic within few minutes from the last episode, half an hour ago:While stopped: 355598335Right after back to life: 287696964 The setting is as follows:Connect cabled to the router via ethernet (Living Room)Play-1s in wifi to Connect (3-5 meters from each other) The same issue happened when the Connect was connected via wifi to the router, with 3 different routers, in 3 different cities/apartments, with 3 different internet providers during the last years.The internet connection I have in the last year is a super-fast Fiber (up to 1Gb/s). I would really like to have a contact from Sonos support through this forum since there's no way I can get in touch during the working hours. Thank

Hello,For the past few days my sonos Beam (gen1) has not worked with my tv (samsung QLED 2021).For 1 year everything has been working very well with the eARC output then overnight nothing.. I tried everything, no way. The only solution is to plug it in optically.Do you know where the problem comes from? Thank you

Hello All,  I just placed order  of two sonos play 5 , although I logged into my account while ordering , but I had wrong email address in the shipping address , I did not receive email with the order number , I also do not see any order under my account . How do I fix this issue ? 

Hi,I am looking for help. Would it be possible to connect two TV’s to a single Sonos AMP by using a Switch? If so, is anyone aware of an auto switching Switch that could do this? For context, I have an LG CX 48” for PC and above it I have an LG CX 65” for movies. I only use one of them at the time. I would love to find a solution where I could connect them both through the HDMI ARC port and not have to introduce extra steps when switching screens. Thanks for looking.

Beyond the subject line, the email says “Check the Sonos app for an exclusive offer.“I opened the app and no offers were visible. I then went to the Settings page of the app and clicked on “Inbox & More -- Messages and special offers” and there is nothing there.This is the problem with being so coy in the email -- I don’t even know if I should care that this isn’t working for me, because I don’t know what the offer is.

My wife doesn’t like the look of a sound bar like the Arc. Can I get surround sound with 2 pairs (4 total) sonance ceiling speakers and a Sub all connected through an Amp?

When turning on my Sonos Roam, it will often require me to set up again in the S2 app. For example, it was working fine yesterday, but when I turned it on today, the indicator light first flashed white, then flashed orange/white, and then blinked green. This also happened yesterday. Not sure why it's resetting itself, so I'm wondering if someone could help.

Currently, I have a Play 5 gen 1 that I use an Apple airport express to play my music because it’s an airplay router. Works great.I just purchased a new 5, and someone told me that I can “group” them together, and both will work.Not sure if that’s true, and it’s my first experience trying to do this.Any suggestions?Thanks

My Beam soundbar only occasionally connects to my TV without a bunch of extra effort.  What do I need to do to fix this?   Nevermind.  Google tells me this is a common problem.  The easiest solution is to return it to Costco.

Hello everyoneI have a question for you,I have a sonos system so composed,1 Beam + 2 symfonisk x the tv (which I called living room),2 Play sl to listen to music (which I called multimedia). I would like to add the subwoofer but to use it mainly with music (almost never for videos) is it possible to do so?Because I saw in the app thatthe sub addition is only possible for the living room and not for the multimedia area.I thank you in advance.Maurizio

My Sonos Play5 just stopped working today. It doesn’t get any juice anymore. I used to think that Sonos was a high quality product.From an ecological perspective I don’t think I want to buy a product that only lasts 5 yearsFrom a commercial perspective I don’t see how a 15% reduction offered by support would make up for this defect. Are consumers supposed to spend almost 600 euros ever y 5 years on new Sonos products?

Dear community members I’m new to this forum, please excuse me if I posted this in the wrong place. I’m using a Play 3 system on a Windows desktop. My question is: Is a Play 3 system compatible with the S2 Controller?If you need any additional information, let me know and I’ll try to provide it. Thank you in advance for your help. Yours Sincerely

Dear community members I’m new to this forum, please excuse me if I posted this in the wrong place. I’m using a Play 3  on a Windows desktop with a S1 Controller. My question is: .Can a Sonos Play 3 with a S1 controller play FLAC and album-files? If you need any additional information, let me know and I’ll try to provide it. Yours sincerely

Yes, I'm afraid it's the old chestnut again.I've just upgraded from 1st gen. I had no problems as I was taking the audio out from sky Q into a toslink switcher via the optical adapter .I upgraded mainly for Atmos, so don't want to involve optical any more, so I'm taking HDMI from the Samsung Tv's eArc output to the Beam .As usual TV apps are no problem, but now I seem to have introduced the audio lag for Sky Q, which no end of adjustment will alleviate. Is it still a case of putting up with "normal" sound setting from Sky these days? I'm starting to think I shouldn't have bothered with the upgrade..

Hi,I’m starting to getting really desperate here.I have a house full of sonos speakers, mainly Play:1 and One’s. For example you have the living room with a stereo pair of Play:1’s, on my desk there are 2 One’s in stereopair, and in the kitchen there is a Play:3. Every Sonosproduct I have is wireless connected, and connected to a professional Wifi-system. That last part is my actual job. I install professional wifinetworks. But to be honest, I never experienced that much issues with sonos, at any client, with the same wifi-hardware. Everything is Ubiquiti Unifi. I can garantee that every speakers has its own access point withing max 3-4 metres, and the connection is perfect. The problem I have is that some speakers suddenly start, and stop playing. I haven’t been able to have them all play the same playlist. Sometimes it works to combine living room and kitchen. When I group more then 2 groups it never works. Very frustrating. So after half a year of trial and error, I can honestly say

Hi,How to get rid of the red ones? Especially Sonos Badkamer is dropping music quite a lot. Though only from a thin wall separated from my Unifi Access Point.Thanks 

Hei,I have 2x Sonos 5 (gen 3) + 1x Sonos beam(gen 1) and one AT- LP120xbt  usb as turnplate.I can Connect the turnplate with one Sonos 5 and after choose Line in on all 3 sonos to play together.But if i choose to Connect them  on Stereo mode i dont have anymore the option of the Line in.that’s make me crazy to switch the stereo mode on/off and configurate the trueplay everytime, depends of what I want use them.Can someone help me please

Hello all,I have rebuilt my home network a while ago and created an IoT VLAN in which my SONOS devices (4 One, 1 Beam) are located. All SONOS devices are connected via a Unifi AP to a pfSense router.I now have everything set up to the point where I can use the app from other VLANs. Unfortunately, I have the problem that my Beam is not found via AirPlay. Even when I am on the same network as the SONOS devices, it does not show up for me.The rules in pfSense are currently completely open for the SONOS products. So missing ports can't be it.Yesterday I reset all devices and set them up again. This also brought no success. Now it is so that the 2 rear speakers, which were connected to the Beam (have them now currently not grouped with the Beam again) were initially not visible in AirPlay, but since tonight already.In the SONOS app, all devices are displayed to me and I can also operate all functions from the app.A packet capturing showed me that all devices except the Beam regularly make t

First time poster here. Having a problem with Imported Playlists. There is a new playlist called 'Library' that I have not created and it is not present in the Playlists sidebar in the Music app. Mac OS Monterey v12.2.1. This seems to be new and may be eating up imported playlist numbers on the Sonos side. Any suggestions on how to get rid of it?