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ShinyDeb
Contributor I
March 13, 2022
Answered

Sonos Arc & Samsung Q900 compatibly

I see quite a few sporadic messages for intermittent connectivity issue between the Sonos Arc & many Samsung TVs.

 

My symptoms seems to be very similar to others where audio completely cuts out and a lot of restarts later, the audio (eARc) is restored.

 

I’ve tried new cables, different AnyConnect settings, varying audio formats and the issue persists.

 

 

does anyone have a long term fix for these issues?

 

 

thanks in advance!

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GuitarSuperstarAnswer
Lead Maestro
March 13, 2022

Disable eARC or get a non-Samsung TV.

"Receive with simplicity everything that happens to you." - Rashi
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1 reply

GuitarSuperstarAnswer
Lead Maestro
March 13, 2022

Disable eARC or get a non-Samsung TV.

"Receive with simplicity everything that happens to you." - Rashi
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