Answered

Hello. I’ve done most things I can find on internet to add google assistant to Sonos. Linked google home to sonos, have USA in profile, re-installed app, …I just can’t get an option to add GA in Sonos. Any ideas? I can add Alexa and sonos native assistant, but cant find GA.ThanksV.

I am streaming a Spotify playlist to my grouped Play 1 & 3 inside my house. I would also like to stream to a non-Sonos Bluetooth speaker outside my house simultaneously. Can the same music be directed to the Sonos speakers and the non-Sonos Bluetooth speaker simultaneously?For different music going to the Sonos and non-Sonos Bluetooth, I can use Spotify for the Sonos, and Amazon Music for the Bluetooth. Thanks. 

I have ripped all my CDs and put the digital music on my phone.  But how do I cast the music on my phone to my Bean Gen 2

I have a ZP120 can I use it as surround speakers for a new Beam Gen2?  Thinking I might have issues with control as ZP is still S1 and beam gen2 is S2 only.  Anyway to make it work?

Ik probeer het SYMFONISK Tafellamp apparaat aan mijn account te koppelen maar ik krijg steeds een foutmelding dat het niet lukt, wat doe ik fout? De wifi en het apparaat koppelen wel alleen met mijn account wilt hij niet koppelen. Kan iemand mij helpen? 

I am setting up a multi-room audio system and I want to stream music via SONOS as I have additional equipment that use this ecosystem. I considered adding a DSP to distribute the audio signal to 3 amps. I am new to audio systems so I would like to know if my way of thinking is correct.1) Does using an XLR Y cable affect the quality of audio signal sent to the Amps?2) I am thinking of using either the Dayton Audio DSP-408 or the t.racks DSP408. I like that Dayton offers mobile app control but I want to buy the one with the best audio processing capabilities. Is there any advantages on the t.racks over the Dayton?3) Ultimately will the inclusion of the DSP improve Sonos audio (DAC) or will all these conversions affect quality? Could I possibly have better results if I avoid the DSP and use a crossover or splitter to go straight to the amps, and use the amp limiters for the subwoofer channels set the frequency range?Any input will help! Thank you!   

If I stereo pair a One and a OneSL, will the pair then work as a pair with Google Assistant? Or will only one of the speakers work? Want to hear Spotify in stereo via Google Assistant, but worried it won’t work.

Hello ! I own a sonos one at the moment.I am planning on buying a sonos Ray for my PC set up. I will be able to connect the ray soundbar to my pc through a tosslink optical cable streaming that way my computer sound.My question however is the following :Will I be able to pair my sonos ray to my sonos one and therefore listen to local file music being played on my PC on my sonos one through the sonos ray ?

Hi, I recently added some music to my plex server. When I try to play it via the Sonos Plex integration, I only get “Unable to play xy - The connection to Plex was lost”. This only affects the newly added music - the “old” one just works fine (I added some music a couple of days before I did the update to 15.4 - this one works). Plex itself works, I can play the newly added music via the Plex apps.Just before I did the update to 15.4 I didn’t had those issues.After that I tried to:upgrade the server to the newest version reauthorize the plex integration in Sonos Switched off all Sonos devices for a few minutesnothing helped so far.Does anyone have similar issues or any idea? It would really help me to track down the issue.

I honestly don’t know why I bother with Sonos anymore. I’ve been a user since Connect Amp (which I still own) but it’s just become so difficult to use. Today I just want to change the wireless network on a Sonos S2 system. You open the app and there’s a banner at the top “Sonos and your mobile device must be on the same network. Let’s fix it. Great, that’s exactly what I want! Your mobile device is connected to NetworkName. Update your Sonos network settings to connect your products to this network. Awesome. Also what I want. I click “Update Network” I click “Find System” after a moment it says “Sonos not found. Make sure you’re signed in and your mobile device is connected to the internet and on the same WiFi as Sonos. Er...Sonos isn’t on any WiFi system. that’s what I came here to change! And I’ve completely left out the part where my S1 system was powered on. Honestly, this is f#$%^ing ridiculous 

Since 23rd May I can no longer play my android files via my Play 1. This speaker is not bluetooth capable so why has Sonos degraded my usability?

I’ve had the Move for 2 years and sorry to say its never worked & sat in a wardrobe. Have pulled it out today and tried again after reading numerous instances of same issue - macOS can pick up the Bluetooth link, the iPhone App cannot do anything, operates on a separated channel 6 with Telstra 100mbs modem. Have deleted the App reinstalled on both macOS and the iPhone to no avail, have used regular charge and usb-c on Move as well as resetting the Move.Don’t know what to do next, other than throw the product out.

Has the Sonos One SL got the same increased memory and faster processor present in the Sonos One Voice Version Generation 2? Is it best to stereo pair a Sonos One SL with a Sonos One Voice speaker - or stereo pair two Sonos One Voice Speakers together? Is the Sonos One SL being discontinued?

When I try add BBC Sounds to my services on Sonos I get an error that says ‘Check your network connection’. Adding all other services has worked fine, and I’m not having any issues playing from any services I have added so it only seems to be BBC Sounds. Is anyone else having this issue and know a fix? 

Hi everyone,I am new in this community and i would ask you, that are more expert than me, how to create a system audio, using sonos, for a restaurant that has multiple room and external space.This is the structure:External space (200mq) ----- main hall (150mq) ---- secondary hall (50mq)I was thinking to put a Sonos Move in the external space, in the middle of the space (no cable).Two Sonos ONE SL in the main hall and a sonos one SL in the secondary hall.Between the external speaker and the main hall’s speaker will be more than 30m, same with the one in the secondary hall.I would like to play the same music in all the spaces.The audio source can be in the main hall.Can i group, using my WIFI, all the devices and play the same music? (the source can be a phone or must to be connected to spotify?)In case the WIFI is not working, can i connect the device between them using some chain link system, maybe based on bluetooth or wlan?Thanks 

my wife uses some chinese apps like netease.com which don’t appear to work with sonos. does this system only work at the app level? is there a way to send output from a pad or phone regardless of the app being used?

I saw a video where someone used a 300's in a stereo set up along side an arc system (subs and rears) and mentioned it was okay and did provide more wider channels.  Has others tried this?  Does it "work" as a work around? I assume you'll lose some precision from the arc but would you gain wider channels? 

I’ve downgraded a play base to S1 but when I try to add the product in the S1 app the app just keep asking to update which then reloads the S2 app? How do I stop this to add the play base to my S1 system? Thx

I use MyTuner, RadioPlayer and TuneIn to stream radio stations. Stations often remove themselves from some or all of these services. After many Google searches I cannot find anyone else who does what these 3 do. Is there a way of finding other radio station streaming services such as these?

I recently bought a used Connect:Amp with the sole intention to get a 30% discount on a new product. I bought it from a friend who has not used the trade up scheme. I have connected the device to the Sonos S1 app and it appears under “System” on my Sonos account online. However, it does not appear under “Upgrade”. It has been three hours now and it still does not appear. Can you guys help me out? I am completely new in the Sonos world.

Hi,  I am subscribed to Spotify, BBC sounds and Amazon music. I have previously been connected on Sonos with them, however Sonos told me they were no longer connected and wil not reconnect with anything. It will go through the process of authorisation, I'll get a positive answer from the host company, but on returning to the Sonos app, it tells me that there was an error connection. Images below of the two replies. How do I connect the above services?  

Hey guys, I've got a problem.Sonos playbar with 2 Sonos SL. Worked beautifully without problems for 2 months.Now, it only plays TV if I power cycle it. It still plays music from internet, I can access it fully, I can change the input to TV, but there is no sounds from TV. After power cycle back to full functionality. But after every time I switch off the TV I have to restart the sound system. Wtf? :)

Hitwo x Fives Gen 2 been working without problem for a year.  Can’t get them to reconnect to home network.  I have reset to factory settings but setup cannot find them on the network now.  advice appreciated 

Hello all, I have long struggled with an issue where Sonos PC app will not correctly ingest my playlists.  I use iTunes to manage my playlists.  I have my iTunes xml file stored in the drive where my music library sits.  Every time the Sonos PC controller indexes the iTunes xml file, it skips a big chunk of my playlists, and I can’t figure out what the logic is on the playlists skipped.  Does anyone have a suggestion on how to force the Sonos controller to import ALL of the playlists from iTunes (around 50 to 60)?   Thanks.

I have a Sonos legacy system without any airplay devices. I want to add an airplay gateway device but I don’t want any speaker connected to it - I just want to be able to group it with my existing devices. Is this possible? What is the least expensive way to do it?