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One of my outdoor Sonos Architectural speakers cracks all of the time.  Both speakers are hard wired to the amp with the suggested gauge.  Both wires are approximately 100 feet.  I’ve had the system for about 1 year.   I’ve uninstalled and installed the app, may consider trying new cables  Has anyone experienced the same issue and what did you to to fix the issue? 

Hi there,I'm planning to purchase a Sonos amp and replace my AVR. I already own a Sonos One and I really fell in love with the app, the simplicity and the lack of cable clutter. However, I want to keep my passive speakers. I have a specific use case that I can't find an answer to, and I'm hoping you can help me out.  Here's the setup I'm interested in: Amp + 2 passive speakers + 2 Sonos One as rear speakers for TV and music (Streaming + turntable) I only have the opportunity to watch TV and listen to my vinyl records a few days a week max. due to young children. I understand that Sonos devices are designed to be powered on continuously. However, I'd like to pull the plug amp and only switch it on when needed.Is it possible to use the Sonos One speakers independently when the amp is powered off, even though they are configured as rear speakers? I want to use them for Spotify, Internet Radio, and voice control. It would be great if I could use them in stereo mode. Thanks in advance.

Hi All,I have an old Yamaha amplifier (20 years) 5.1 with home cinema sound (1 subwoofer + 5 speakers), connected to my TV via cable.I’d like to keep my amplifier but put a Sonos home theater (ultimate immersive set with arc) instead of my subwoofer+speakers.How can I do that?With cables connectd to my amplifier? Which ones?Do I have to skip my Yamaha amplifier and thus connect the Sonos home theater directly to my TV? Bluetooth or cables?I’m a dummies in that area… any support will be welcome ;-)David

Which components do I need to connect the Move 2 to the turntable from Sonos ? 

I have (2) ERA300’s and a mini sub in one zone then separately (1) ERA100 in a second zone.Whenever I have music playing and zones grouped, it only plays ONE speaker from ONE of the zones. If I ungroup, it will play music from one ERA300 then the ERA100 in the other zone will be playing (1 speaker per zone). I’ve been able to play around with it and have both ERA300’s play music from the first zone (separately). The sub has never operated yet even though it is tied to them in the zone. All of the speakers are within 30’ of my WiFi router. Has anyone had this issue where it only plays from one speaker when it is part of a zone? Secondarily, has anyone ever had it only play from one speaker when all zones are grouped together?w

I have Sonos Beam and One S2. Both worked fine yesterday and for over 3 years I had no issues. But today it all changed. Both were grouped. My network is run on Deco mesh system.Beam disappeared from the app but it is still working, despite the fact I don’t see it in the app. One is showing in the app but not working. Can’t turn it off and no sound coming though.I tried adding Beam back to the app but getting an error “There was a problem connecting your Beam to network”. I tried several times but nothing works. The best result I had it said it was connected, but right after it reverts back and offers to connect it again. The only way to make it work like it was before is to connect Beam with router through enternet cable. After that both Beam and One show in the app and can be grouped.Can anybody help me to figure out how to fix this issue. I prefer Wi-Fi connection.

my Sonos speaker is raising the volume to the max on its own without me, prompting it. It starts making this……Dot, dot,dot etc sound and then the volume goes to the top!! Very annoying. Anyone know what’s going on with the speaker?

Is there any way to use a port with no line-in? I thought I could hook one up to my studio monitors, so for example I could stream audio from my phone and hear it through the studio monitors. But it seems that with no line level input, the Sonos app does not offer it as a device.

I have beam 1. I had it hooked up to a Samsung smart tv.  The tv went went out and I purchased a Sony  43”smart tv. I had Best Buy install the new tv. Best Buy tech’s  tried to hook up the beam 1 to the Sony tv via hdmi. It would stay on for 10-15 seconds then cut off. They spent about 30minutes trying.  No luck.  Any suggestions. Will the beam 1 work w it’s the new Sony tv or just beam 2.  I would appreciate your help since I spent a lot of money on the beam speaker

I own 2 play5 spleakers 1st gen and just sold them. I want to discontinue from my account. 

I keep having problems with my sonos app. At least 3 or 4 times a month it will not connect to my speakers. I am using play 1 and play 3 speakers.  The app says unable to connect to sonos. If you go through the trouble shooting it tells you to turn off router and and speakers and start again with set up. But this means resetting all Wi-Fi passwords on other devices as well. It is not just one phone not working with sonos but two phones and two iPads. Surely you shouldn’t have to keep resetting speakers and router 2 to 3 times a month. The sonos app is the only one on my phone or iPads that doesn’t work properly. Any help would be much appreciated. Thanks

Already have 2 Sonos subs (Think Gen2) hooked up in two separate rooms, can I add a 3rd Sonos sub to the system (ideally new Gen 3 sub)?  Want to do another another room with Arc and Sub, but can’t find anything that says this is possible or not possible.  Want to avoid the amp and 3rd party sub if possible.  Thanks

Hello, I have two Sonos Play:1s in the same room and paired for left and right play. I control them using the S2 iPhone app. Other details:Version: 14.20.1 (build 70436090)Hardware Version: 1.8.3.7-2.0Series ID: A101Since changing wifi router they will play a few songs for roughly ten/fifteen minutes and then stop. When the music stops, the entire network no longer has internet connectivity. All wireless and wired products stay connected to the network but can no longer access the internet. To resolve I have to restart my router. Does anybody have any solutions? The behaviour means I have stopped using my Sonos system which is really frustrating. Thank you in advance!

When I start the mobil app - the Roam shows up and installs as expected.  I have powered off and repowered and it does not show up in system.  I have tried multiple factory resets.  I have rebooted my Starlink router and my Unifi Ubiquity Mesh points.  and i’ve rebooted my phone.  none of it works. 

I have an Android phone. I stream Spotify to my Sonos speaker. Works wellRecently I subscribed to apple music because of their handling of classical music. Their is no connection button on the Apple app to connect between my phone and Sonos. Any idea how to do this?

After connecting the sub woofer mini it says “not assigned”

I’m used to using streaming music to bluetooth speakers. You go out of range and the music stops - I get it.Today I was using the Sonos App to stream tunes to my pair of Sonos One’s. I had to go out and I figured that the music would stop and the speakers would go into standby as I would be out of range. But no, I came back home and the speakers were still playing music… huh?Explain to me like I’m 5 please.Thanks!

Hello, hoping someone can help me as customer support is offline in Australia at the mo. I have a few Sonos speakers dotted around the house, all of them, bar one, are happily working on S2. My Play 5 Gen 1 can’t connect to it, so has been sitting like a brick for a while.I understand there is no workaround for this, so decided to buy a turntable that I could plug directly into the Play 5 via the 3.5mm aux. I *thought* I’d be able to just download the S1 app and connect solely to the Play 5 for the purpose of playing records, but when plugging it in, it just flashes white.I have tried resetting (holding the |> button while unplugging/re-plugging), and have tried connecting via ethernet to my router, and resetting again, but nothing - the lights on either end (router/speaker) don’t even register it.How can I get my Play 5 working independently of the rest of the system? I was hoping it would be easy…Thank you! 

I have a large home.  I’d like to setup my game room and outdoor tv on separate Sonos systems from the main system in my living room.  Also, have these all on at the same time (football season parties with multiple games on).is this possible?  Or do I need to put them on different Wi-Fi networks?  I can install routers to create multiple networks.thanks!

I am looking for the best way to hook up my  Fluance RT85 TurntableSony UBP-X800M2 (Blu Ray player that will be used for CDs)A Future Tape deckTo a Sonos port which will allow me to play those devices over my Arc/dual sub/duel Era 300 speaker system.Is there a preamp that will allow an HDMI input form the Blu Ray player?Any notable receivers that play nicely with the Port?  Any advice would be appreciated The goal is to play vinyl, CD and Tapes over my Sonos theater system.   No need to stream or do anything else.  Just play old fashion media through my room without buying standalone speakers Thanks 

The System :SONOS ONE SL on wifiSONOS PORT on wifiSONOS BOOSTSONOS ERA 100 wired   “ non connected” Any suggestion ?

I bought this 2 years ago! And i think it was introduced 2020? Is there already an end of support date announced for this product?

Hi, I have been trying to set up Alexa on my Sonos Roam (since Google Assistant could never discover my device, which is a whole separate issue), to play Spotify but whenever I tell Alexa to play Spotify, it says I have to enable the skill in the Alexa app, which I have already done.Spotify is set up in the Alexa app as well as default music service, and in the Sonos Mobile App as music service, both are set up with the same Spotify Premium account. No matter what I do, Alexa can’t find the spotify skill for some reason. I say “Alexa, Play Spotify” and it says “To do that, enable the skill for the Sonos Roam in your Alexa App, then ask me to discover devices.” The Sonos Skill is enabled, and there are no devices to be discovered when I ask it to. I’m so very lost, do I need to contact Amazon since this is an issue with Alexa? Or can this be solved here?

Hey everyone. I have 3x Play3 and a sonos Amp. 2 of the Play 3s are grouped together downstairs to play in the kitchen and dining room. However, they are dropping out randomly. Sometimes the kitchen oneSometimes the dining room.I've tried moving speakers, I've tried restarting routers with everything off and switching them on afterward. I've tried seeing if there are any updates. No joy. This is playing BBC sounds or Spotify btw. Internet speed of around 40mbpsCan anyone help me ?

Pourquoi on ne sais plus écouter la musique qui se trouve sur son GSM Android  ???