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In a earlier question months and months ago.  A person asked a question about sonos fully supporting era 300 inverted as surrounds.  A rep from sonos said that sonos will be fully supporting that feature soon.  It has been quite a while since then.  If a person from sonos directly can address this,  then that would be greatly appreciated.  Is inverted era 300 still happening? Is it happening soon? Is it happening not soon? Thanks 

Can I plug turntable and Cd player into external amp and then external amp into Sonos Port audio-in ?Thanks

A month or so ago, my SONOS system started to stream from Amazon Music despite me not having defined it as a service in SONOS.Today I got a message stating that Streaming would be done from Amazon Music and that it would result in a monthly fee continously until being canceled by me.How is this possible? I have not signed up to Amazon Music nore have Iset it up in SONOS.It is totally unacceptable that a service like Amazon Music is being forcedly pushed out to customers like this.

SPGSonos hdmi e arc? 

Sonos, when are you/BBC/Google going to fix this ridiculous issue? I can see posts about this from over 12 months ago!Surely between the 3 of these huge businesses you can fix this minor issue? Or do you just take our money and then ignore us when we have any issues? 

Hello, I’m French.SONOS + Logitech HARMONY ELITE remote control.I have a SONY BRAVIA TV.I have2 Play 1 - kitchen2 play 1 living room1 playbar1 subI listen to my TV on the Playbar.I can no longer adjust the VOLUME of SONOS with my Logitech ELITE remote control. On the other hand, and this is odd, I can mute the sound completely.From my remote control, the SOUND slider on the TV increases and decreases, but the SOUND itself doesn't decrease or increase.I need your help.Thank you very much.JPR_ProjectP.S./ I still can't understand WHY the SOUND from my TV comes out on the PLAYBAR but not on my PLAY 1s and SUB.P.S.2 : Similarly, I can't understand why when I watch a 4K ULTRA HD movie from my blue-ray player, I don't get CINEMA sound on my PLAY 1 and SUB?Translated with www.DeepL.com/Translator (free version)

Hello All,I use youtube premium service on my iphone to stream music via airplay on my sonos system (Beam + Sub).I have noticed that the volume on youtube music app while streaming is maximum. So I always thought that the volume output on sonos is max in this case.I noticed recently that in above scenario, If I use touch controls on beam and I can further increase the volume. Is there a fix for this? I want volume all the way to be max on my sonos system controlled by the youtube app while streaming music.Anyone experienced this? Thanks

My sonos is skipping to next song in the middle of a song. I sit and enjoy music and suddenly it just starting the next song i use sonos and Spotify  any idea what could be causing this?

I cannot find how to play my Deezer loved tracks playlist from sonos apps. Can you help me please

Hi there. I have been experiencing sporadic audio dropouts across my system. I have 5 Connect:amps, and they are connected via ethernet to my router. This issue seems to occur fairly randomly across amps. Diagnostic ID: 1858171971

My Sonos system features a sound bar and sub, as well as a Connect Amp that powers non Sonos speakers wired into my ceilings. I bought a Fluance turntable and pre amp and got a Connect to link it to the system (it’s in a different room than the connect amp). When I play the turntable Through the sound bar and sub it sounds great. But when it plays through the wired speakers it skips. Sonos says the turntable requires a separate amp to power the non Sonos speakers. They recommended either an Amp or a Port to replace the Connect. But I’m wondering if I should just buy a used Connect Amp instead. Much less expensive. 

Hi,  I have a Sonos Arc and Sonos Connect Amp that plays sound from my tv. The arc will continue playing audio but randomly the speakers in my ceiling connected to the amp keep cutting out. I am wired and have tried moving the Sonosnet channel from 1 to 11 and vice versa with no resolution. If I switch to WiFi only, it gets even worse. Not sure if interference or another issue?  Here’s my diagnostic code 2121982684

Hello, My Sonos Beam lost the ability to connect through WiFi to my Deco X55 today. It works as intended with Ethernet cable connected.  I have 4 Sonos products that all of them has been connected through WiFi. If a connect an Ethernet cable to the Beam and then to my primary deco, my Play:1s also shows up as wired connection though they are not.The Play:3 is still connected to WiFi, if I remove the Ethernet cable from the Beam, the Play:1s connect to WiFi again but the Beam loses connection and is unusable.This is driving me nuts to say the least as it was working this morning and all of a sudden it's not anymore.  Has been in contact with Sonos support live chat for two hours and we did a factory reset on the Beam and it looked like it was stable until I removed the ethernet cable and the Beam lost its connection again. What to do?

Hoi, ik heb (1xSub/ 2x One S2 / Arc gen2. Voorheen gebruikten we een Playbar deze is nu vervangen door de Arc. Voorheen als er op de Nest doorbel werd gedrukt kwam er door een van de One speaker een melding. Nu is het zo dat de ARC(volgens Sonos )de master is en het geluid via hem komt. Alleen is het nu zo dat als er word aangebeld de volume van de Nestdoorbel niet correct is.Wat gebeurt er dan:-staat de tv uit en belt er iemand aan dan loopt alles goed i.o.v. het geluid. Als daarna de tv word aangezet schiet het geluid van 15 naar 70%-zitten we gewoon tv te kijken en er belt iemand aan, dan schiet het geluid weer naar 70%.We hebben gebeld met de klantenservice van Sonos, en voor hun ie de makkelijks manier hierin "stuur maar terug naar Polen". En dan ben je de komende 4-5 weken wel je speaker kwijt.Heeft iemand hierin advies of heeft degenen dit probleem ook(gehad)? Moderator edit:Google Translate-Hi, I have (1xSub / 2x One S2 / Arc gen2. Previously we used a Playbar, which has now be

I need to reset 2 of my Play1 units.These are 'seen' in my Sonos 2app.I have factory reset the units but when the app tries to rewind to S1 it states it cannot find them see pic.I have tried physically connecting via a ethernet cable still with no success 

My Sonos 1 app is saying 5 of my 7 Sonos products are incompatible. When I go through the menus and select continue using S1 nothing happens and they are still incompatible. Having spent significant money on older sonos product I can’t afford to change them to s2 products and am perfectly happy to continue with s1 but it doesn’t work now

Hi everyone,If I go to the sonos radio music service I can’t find any of the native sonos stations.In my home screen I can still see (and listen to) those that I saved as favourite long time ago, but that’s it. I still receive notifications of seasonal stations (like christmas) so I know the service is not dead, and still accessible for free. I just can’t use it anymore I have an android and my partner has an iPhone, we both have the same problem. I’ve tried re-installing the app and it makes no difference. Any solutions?  Thanks

Tengo Port y lo he conectado a un giradiscos. Mi pregunta es si puedo también conectar un reproductor de CD al mismo Port y cual sería los cables de conexión. Gracias

I am unable to add my itune music library (many thousands of tracts) to sonos

Can I connect my system  (Play 1s and Play 3s) to play BBC Sounds radio

I have just upgraded from a Audio Technica turntable to a Pro-Ject Automat A1 which has a line in to a pair of grouped 5’s. The new turntable, like the previous, has a built in Pre Amp, but while the previous turntable worked flawlessly as soon as the needle dropped BUT with the Pro-Ject I need to pull out the line in cord and reinsert it every time to get the music to play.My App is configured properly, Autoplay etc.Any feedback will be appreciated.Stu 

 HelloEvery time I do an update on my Sonos System, the update fails on completion and I can see my SUB has a problemHave sent the below log to you1022973452

Hello, when playing a blu ray via my LG blu ray player I only get PCM stero. Doesn't matter what settings on my Samsung CU8000 TV or on the blu ray player itself. I've swapped out the HDMI cable just in case and no change. The blu ray is connected via HDMI 3 on my TV.The Bean Gen 2 is connected to the TV via the eArc HDMI port.  Any thoughts or advice please ?

I have 2 Sonos Ports and they were linked to an account. I made factory reset to both of them and created a new account but there is a problem linking them or registering them to my new account

I currently have the home theater composed of the Arc, a pair of Era 300, and Sub mini, all of which are connected wirelessly (via home wifi) for now.  Question: wondering if there will be a lift for the sound quality if the Arc is connected via ethernet while other devices remain the same connecting approaching (i.e. Wifi connection) - this is what my friend told me but I suspect it.  thank you