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What does the solid unblinking green light on my stereo pair of Era 100’s mean?

I’m struggling to get clear, consistent dialogue from my Sonos Arc + surrounds setup without having to raise the volume so high that action scenes become uncomfortably loud.Dialogue in movies and TV often sounds recessed or hard to understand, which forces me to increase the overall volume just to follow conversations. The result is that when music or action scenes hit, they’re overwhelmingly loud and not enjoyable.What I’ve already tried: Audio input confirmed as Dolby Digital Plus 5.1 Speech Enhancement enabled Night Mode tested on and off EQ adjustments (lowered bass, moderate treble boost) Surround TV level reduced Trueplay re-run in a quiet room TV audio set to Pass Through (no TV processing) Despite this, dialogue still doesn’t feel anchored or forward in the mix.Has anyone found a reliable way to improve dialogue clarity on Arc systems without flattening dynamics or constantly riding the volume? I’m especially interested in settings or placement tweaks that actually

Hi all (basically a frustrated user requiring some help please!!!)Here goes - Sony TV KD49XH9505 purchased May 2021 connected to a Sonos Beam purchased July 2023 - been working perfectly for the past 2.5 years. Carpet installed last weekend so needed to disconnect to move for just 1 day. Now beam refuses to connect to TV.I have ensured TV and Beam have latest software update. I purchased a new HDMI cable from Sonos. I switched off TV and Beam for 10-15 minutes and then tried connection. I have reset Beam, I have factory reset TV. I used the TV’s external input set up to connect beam. I used Sonos TV set up in app to connect to TV. I have ensured no other devices are in the other HDMI ports whilst trying all these options. I cleared cache in external input services menu in TV see all apps option per another users advice. I made sure I am using the ARC/eARC port on TV. Settings on TV; obvious one in Channels menu; Bravia sync control ON, auto devices ON, auto tv on ON, Bravia sync device

Can I pair all the speakers in all of my zones to a single Amp? 

Hello! I am having issues connecting a streaming service to my port. We reset the device because the original email was the personal email of a former employee, and after setting up the new system and connecting the port we get an error whenever attempting to connect a streaming service. We have tried Spotify, Pandora, and Amazon music. We have also tried unplugging the device, clearing data for both the streaming service app and Sonos, and nothing has resolves our issue. Does anyone have recommendations for solutions, Thanks in advance! Diagnostics #************ Moderator Note: Recorded and removed Diagnostic Number. Modified in accordance with the Community Code of Conduct.

Hi, Planning an outdoor entertainment wall with tv and gonna put Sonos AMP in a closed drawer under the TV and hook up to outdoor speaker wires. I am trying to understand how to run the ARC hdmi cable to the TV.  Do I run the entire ARC HDMI cable from the sonos amp in the drawer, in-wall and out to the TV.  Or can I use HDMI outlets on either side or are there designated outlets for just ARC HDMI..  I will run a standard HDMI cable from my IPTV box to the TV via outlets . Thanks 

I had been using the line-out RCA jacks of my S1 Sonos Connect (using fixed output setting) to drive into Tape 1 input jacks of a Luxman receiver, and all worked well. After a long hiatus (since last Christmas), I tried to send Christmas music from Sonos to the Luxman, and can barely hear the music - its coming across at a very low level, so much that turning the receiver volume up to 9 I can hear that the source is playing but I can’t hear it to listen to it.I’m wondering if there is someplace where I’ve accidentally specified “low level” when I need to get medium or high level signal out of the Sonos Connect? BTW, to test, I switched from the Tape 1 input on the receiver to the Tuner and the volume level was MUCH HIGHER.Anyone have any ideas on what I should do to get a higher level signal over to the receiver?Thanks, and Happy Holidays!Bob ClarkeFalls Church, VA

I haven’t searched for the same topic in the huge issues db Sonos has collected over the years, I have other things to do. Already half of my Sunday gone (again) in fixing Sonos related issues. The only thing I want to do is listen to music. I’m really getting tired of this. Already tried resetting the app, didn’t help.Can somebody just get my system up and running again and then tell me how to stop permanently, hard-coded, until the end of time, dis-able updates!

I get a message that "something went wrong" when I press on "album" in Amazon music. It will play artists when I select that but not albums. I have tried restarting my android but it makes no difference. 

Building a basement out and I currently have a arc ultra , sub 4, and two 300s. Main question is the 300s. Not sure where I should plan to have them set up. Both options aren’t ideal I know just looking for advice in best option. Option 1: about 8ft behind couch, probably just over 2ft from ceiling and the left speaker will be pushing sound into an open space.  Option 2. Placing them any distance behind the couch and inverted in the ceiling. Ceiling will only be about 7-7½ ft. any ideas appreciated also where would best sub placement be?thank you so much. It’s an open space so can build outlets for them where ever but the layout is concrete so can’t really move walls or sofa much. 

Beam G2 still will not work properly, and yes I did Every set sonos says to fix and nothing works and actually I lose functions as i follow step.over and over. TV is 2023 LG Qned and I'm using the supplied Sonos cords nothing else is connected to TV but the Beam .  

Hi, Today I tried to play music through Alexa and it said it couldn't because I didn't have internet, but after I tried with Sonos assistant and Sonos could. I removed my account and when I tried to log back into Amazon it gave me error 400, but I searched and there was no outage. Is anyone else having this problem?

Sonos should make a remote control for turning the volume up or down, pause, skip and rewindAs an iphone user the buttons don’t work on my iphone 16e. Would be nice that I didn’t have to go into the app to do those things

Have 2 era 100 speakers I want to set up as stereo. How do I set them up

My play base has no power. I’ve unplugged it and repligged in. I’ve used a power chord from a good playbase and that didn’t work. So it isn’t the power chord 

i’ve seen this on an old topic which is now closed. Playing wxrt on audacy on my sonos (original play1 speakers) and it will start up plating and just stops after 5 minutes or so.  sometimes it will play all day if i leave it on but lately im lucky if the station plays 10 minutes. sometimes it comes back on but usually not. if i have the app open, it just shows  that the music is stopped and i can hit the play button to resume. but again it my stop again a few minutes later. it’s not my wifi. if i play the same station and app on my receiver with bluos, it plays fine and doesn’t disconnect. 

SetupLocation: Spain ISP: Orange Fiber Device: Sonos Port (Ethernet to router, also tested on WiFi) Other services tested: Qobuz, Deezer (both work perfectly, including lossless/hi‑res) Apple Music: via Apple One subscription Port normally used into a Yamaha R‑N301 + Wharfedale Diamond 225 (and also tested into an AV receiver)Main issueWhen using Apple Music integrated in Sonos (not AirPlay), with Lossless enabled:At the start of each track, I get a short audio dropout / micro‑skip exactly when the “Lossless” badge appearsin the Sonos app. After this initial dropout, if I let the queue play without touching anything: The rest of the tracks play fine, without further dropouts. If I change something during playback (skip a track, modify the queue, etc.): The “Lossless” badge disappears and then reappears. Exactly at that moment, I get another micro‑dropout. So every time Sonos negotiates or re‑enables the Lossless stream from Apple Music, there is a short audio cut.Important observati

After the recent Sonos system update all voice enabled devices have failed to install or load Google Assistant.  Sonos support is blaming Google due to Gemini and Google is blaming Sonos for a very poor app link integration. Shockingly Amazon Alexa and Sonos Voice work fine but for users who have all of their home automation on Google Assistant/Google Home they are screwed again. Please resolve this issue!

BIG delay sound in mode line in "jack" on PC

My setup is a Beam and Era 300’s ( no sub) in surround sound mode in one room . In other rooms, I have Era 100’s. I woudl like to add an AT-LP3XBT turntable to the mix.I could direct connect the turntable to the Beam, but not the other speakers. Is it possible to:Direct connect the Beam and through it include all of the other speakers? Wirelessly do the same thing? Other alternative?

Hi I leave in Greece  Both of services Alexa and Google home are not available What is going on?

I am currently playing my turntable through a phono into an Era 100 that I have on mute to stream around the house. I could do with freeing this up to use in another room. I keep looking at the ports and wondered if it’s worth the upgrade from an Era 100? should I just buy another 100 and use it on mute or buy a port ? Will I notice the £200 difference ? 

My sonos Sub Gen 3, stopped working when I got a new Wi-Fi set up at home, I have done everything possible, resetting it severally, connecting it and reconnecting it severally as well, I have moved my sonos product to different rooms in the app and created different room as well with no success. Right now the sub shows it’s connected, I can see from the app that my sub is connected but not playing, the sound isn’t coming out and it’s frustrating to me because I like the sounds of the sub when listening to music, it’s just my my Sonos Arc that is working properly.. Please I need  sonos support team to help me sort this out, my visitors are not impressed on New Year celebration because my sub wasn’t working. Please advice me on what to do next..Regards

When I cast from an music app via wifi I can't find sonos arq in the list. Arc is connected to my TV and therefore the TV starts every time I cast music. So I am getting sound through sonos Arc but because of the TV which is connected to arc. I would like to directly stream from android app to arc.  Are there any settings in the sonos app? 

Hi everyone. I connected two surround speakers to the Arc Ultra. In the Sonos app, one speaker was added as the left surround and the other as the right surround. However, it’s not possible to set up Trueplay — it says that the speaker cannot be found.At the same time, with the Beam Gen 2, the One speakers connect without any problems and work perfectly.