Skip to main content
Answered

BBC Sounds and One SL problems

  • March 29, 2026
  • 1 reply
  • 15 views

Is anyone having problems with the BBC Sounds and Sonos One SL speakers just keep stop playing. I have two older Sonos Play 1 and they are fine. I have had to reset the One SL speakers twice this week to even be able to see them on the App. But still won't keep playing. 

Best answer by nik9669a

Resets rarely create permanent solutions.

If you mean factory resets, that wipes any data that Sonos support might use to diagnose a problem. 
 

Wifi interference is a common cause - caused either by something in your home or that of a neighbour. You could try wiring them temporarily and see if that eliminates the problem - and then look into the WiFi issue. Or next time it happens, generate a diagnostics report and call Sonos support. 

1 reply

Forum|alt.badge.img+19
  • Senior Virtuoso
  • Answer
  • March 29, 2026

Resets rarely create permanent solutions.

If you mean factory resets, that wipes any data that Sonos support might use to diagnose a problem. 
 

Wifi interference is a common cause - caused either by something in your home or that of a neighbour. You could try wiring them temporarily and see if that eliminates the problem - and then look into the WiFi issue. Or next time it happens, generate a diagnostics report and call Sonos support.