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Music Library scan ignoring first 100 or so subfolders of my first shared folder. I have a shared drive with music. The top directory structure of the folder looks like this:/1/2/3Each of these top level folders has subfolders named /Bandname (whatever the name of the band is). There are thousands of files. around 2TB or so of music.This worked pretty well for a long time now after Sonos re-enabled this functionality with the app revamp.For whatever reason Sonos library scan is now ignoring the first 100 or so subfolders of only the very first folder /1. The rest of the folders are fine.  I fiddled with this drive, defraged it, renamed the folder, dragged the files off, defraged again, put the files back, renamed the drive itself, changed the drive letter. Sonos scan still ignores them.  Could be that 1 or more speakers has a corrupt or full memory? Would resetting 1 speaker fix it? Anybody ever see this? Don't want to reset every speaker in the house. Seems extreme.

Has anyone successfully connected these two components via WiFi? Victrola says it will connect to the Symphonisk via WiFi. But I am having trouble pairing.Advise appreciated! 

Looking for some guidance on the best way to incorporate my new Sonos Beam with my existing equipment.  What i currently have:Main TV Room:4 wired speakers - 2 front, 2 rearWired subTV3rd party amp that’s controlling all thoseRest of the downstairs:Sonos ConnectSonos Connect AmpThese are controlling a few other zones downstairs, AND they are an Input into my TV room amp for when we want Sonos playing the speakers in that room Now I’ve added a Beam that I want as a center channel for 4 speakers and amp in the TV room.  Can that be configured with my current equipment or do I need a separate amp?

I have Ace connected to my account. I want to give it to somebody else (who has a different account). How do I remove this Ace from my account so that the other person can add it to their account?Thx

I have a Sonos One. At the end of January Google Assistant stopped being able to play tracks on Spotify (it would work with other commands). There was at least one other forum post about a similar issue and there was even a Status post at https://status.sonos.com/ for the issue. I opened a support case and it was recommended that I watch the status post.However, a couple of weeks ago the status post disappeared (I can no longer see it, but the link was https://status.sonos.com/incidents/5g9b95ggcymg) and yet it still doesn’t work. I have tried many variations on removing and resetting connections and still nothing.Surely I am not the only one who still has this issue?! Thanks!

Hi,I'm experiencing an issue with my brand new Beam (Gen 2) where dialog audio occasionally cracks/distorts. It doesn't happen constantly, it seems to occur at certain frequencies or volume levels, but it happens frequently enough to be noticeable and distracting.See the attached video for an example. Around the 7-second mark, when the person says "where even more adventures await us," you can clearly hear the word "more" cracking. This is not a recording artifact, it sounds the same (worse, I’d say) in person.Setup:TV: Samsung QLED 65Q74T Speaker: Sonos Beam (Gen 2) Connection: HDMI eARCTV Sound Settings:Output: Receiver (HDMI-eARC) HDMI-eARC Mode: Auto Digital Output Audio Format: Auto Digital Output Audio Delay: 0 Dolby Atmos Compatibility: OnWhat I've already tried:Digital Output Audio Format: switched from Auto to PCM (Pass-through is grayed out) Dolby Atmos Compatibility: toggled On/Off Digital Output Audio Delay: adjusted various values Trueplay Tuning: toggled On/Off, redid the

I have a Sonos Symfonisk (from Ikea). It works on Wi-Fi but not Bluetooth. If I’ll buy a SONOS Era 300 and I ‘ll  connect it to the SYMFONISK, will the system (2 speakers symfonisk +ERA 300) work on Bluetooth? thanks best regards

Currently my is setup is a Sonos arc, two Sonos subs, a Sonos amp, and two Sonos ceiling speakers being used as surrounds.  I am wanting to connect a record player to my system, but understand that I need a line in device (era 100 or era 300).  Can I add two era 300’s as front corner speakers?  or do they have to be used as rear surround speakers?  If they are used as rear surround speakers am I able to still utilize my exiting ceiling speakers as well?

I have a Sonos AMP, bought new in october 2025. Last couple of months I have noticed the sound is quite harsh and fatiguing, especially for TV sound through HDMI ARC. Both Stereo PCM and Dolby Digital coding give the same problem.For example, some voices tend to be too sharp and slightly sibilant. Other sharp sounds also feel too harsh.Here is what I have tried without success:Adjusting treble slider to -10 Experimenting with Loudness on/off Turning on and off Night mode and Speech Enhancement Factory reset Tried 2 different speaker pairs (Dali Oberon 1 and Dali Kupid) Changed to higher quality speaker cablesIs anyone else experiencing this? I found some threads about similar issues but they were pretty old. Could this be a hardware issue on my device? Or could this problem have reappeared with a recent firmware update?

Have music library on Windows 11 transferred from IPod Classic. Is it possible to listen to the music on my ACE headphone? I can play music through Android phone, but unable to listen to music with ACE headphone. Apologize for not further clarifying; not certain how to provide further detail. I want to listen to MY music on MY pc via MY ACE.  Thank you in advance for your assistance.

I keep trying to access my systems settings in the app, but when I select the gear in the top right, it keeps redirecting me to Sonos/com to login, which I do. then, it just keeps me on the site, where I cannot do anything related to my account. advice?

Co chwilę coś.... aktualnie, niby jestem zalogowany ale jednak, nie mam konta.... do niedawna wszystko bylo ok, glosnik nie zmienil nawet miejsca ani wi-fi.… Moderator Note: Translation by Google Translate - Every now and then something... currently, I'm supposedly logged in but I don't have an account... until recently everything was fine, the speaker didn't even change its location or Wi-Fi....

Hi, my family has a house filled with at least 15-20 sonos speakers in the ceiling, amps, connects, arc, etc.  I was surprised when we didn’t get a 25% offer email like everyone seems to be getting.  Any idea how we can get the 25% offer as I just moved out and now want to fit my house with a few thousand $ in speakers for an awesome gaming/movie setup. I have a 20x20 family/media room in my new place, with one wall for the tv completely shelved (not sure if that’s good or bad for speakers). Help me decide what speakers to get and where to put them? From an aesthetics standpoint I was thinking arc ultra right under the TV, sub in the front corner of the room.  I am new to background speakers, but see people tend to have two. So thinking two era 100s or 300s on stands in the back corners (aesthetically better for us than right behind the couch). I was hoping to get the sub era 3 open box and then use the 25% off to get the rest brand new.  Let me know if my thoughts are foolish before I

Hi, I recently purchased a sub mini to connect to my beam gen 1.  The bass on my beam was very distorted, sound like a blown speaker when any bass was present.  I bought the sub mini to take on the bass the beam couldn’t handle anymore.  I currently have the bass on the EQ at -10 so that I don’t hear bass coming from the beam.  The only way I can hear any bass from the sub is when I turn the bass on the sub up to +15.  My question is, is it worth keeping this set up having to keep the bass on the beam off and the bass on the sub all the way up.  I feel like the two should be working together to produce clean bass for movies and music.  Contemplating returning the sub mini and going a different direction all together.

Hi, for years when I open Sonos on my Macbook I have been getting the dreaded “Your Computer's Firewall Setting Have Changed” In my firewall setting I have Sonos added and “Allow Incoming Connections”. This is permanent and never, ever changes.But every few weeks I get this warning and I can’t open Sonos. Sometimes I quit and reopen and it’s fine. I have called Sonos a few months ago and they said there is no way to play Sonos on my Mac right now…. but I have been using it on and off since then. Tonight quitting doesn’t help. So my question is, why doesn’t this just work? Like all the time. Aren’t there Sonos executives with Macs where this comes up?Does anyone have a permanent fix? 

Hi,I use my Sonos arc ultra with Amazon stick 4k and Panasonic Tv.IVe seen multiple Atmos content as Monarch legacy of Monsters. When the épisode is running, the Sonos app display the Dolby Atmos tag.  But today Ive lunched an episode and the app display Dolby Digital 5.1 tag. I’ve tried with previous episodes, and it still displays Digital 5.1. Any explanations ?cheers 

We have 11 Sonos devices in our home and group 9 of the together virtually every day. However, each morning, the group has dissolved—no group is present. Why does this happen?

When using the About My System functionality in the Sonos App, some speakers have “<Number>” instead of the correct version next to them.  The build number is always displayed correctly.  

Greetings all, I have arc, sub3 and 2 One SL in my home entertainment set up. Will adding 2 Era 300 enhance my home entertainment experience?

I have a SONOS PORT connected to a traditional 2-channel system along with two SONOS ONE remote speakers.  I cannot find a way to get turntable music to run through the PORT and out to my remote speakers while it plays through my 2-channel system?  Anyone help?

Fed up with Apple Music not re-authorising after latest S1 update. Until, after wasting a lot of time  I realised that as one of my devices was more up to date I could just airplay from Apple and the link it to the older devices. I now discover that it is a better experience as quite frankly the interface to Apple Musoc from Sonos App was extremely truncated.

After lots of investigation and comparison, in January I decided to select Sonos for my whole-home music system speakers, to be controlled via my extensive Home Assistant smart home system via the Music Assistant subsystem (HA/MA). The purchase timing was influenced by IKEA discontinuing their Symfonisk line, with the remaining speaker inventory available for half-price, plus a Sonos 25%-off sale.I first bought a pair of Symfonisk Picture Frame speakers, and after onboarding them with the Android Sonos app, they were instantly discovered by HA/MA after adding the MA Sonos Provider. Aside from lacking the TruePlay feature, these speakers were everything I hoped they would be. Great sound for just $150 each.So I immediately bought a pair of Sonos Era 100 speakers (for BT and aux-in support) and a pair of Roam 2 speakers (for initial outdoor support), which also were onboarded via the Sonos app and were discovered by HA/MA.The system performance was even better! I especially liked how I c

Hiya, I currently have a playlist with songs for both Apple Music and Amazon both of which I’m subscribing to, if I only used Amazon subscription going forward will Sonos still play the full playlist including the songs from Apple just switching providers to the same song but from Amazon?  Or is it a case of laboriously making a whole new playlist from Amazon music ?  

Når jeg giver en kommando til Sonos Voice Control bliver svaret fra SVC sagt med alt for høj lydstyrke. Hvordan kan jeg regulere lydstyrken?

I have an Arc Ultra, Sub and ETA 300 set up. Until recently I was getting ATMOS with supported content via my 2017 Apple TV 4K, however I have noticed under TVOS 26.3 that titles that formerly played ATMOS content are now only Dolby Digital 5.1. My PS5 and Xbox still play content in ATMOS including movies over my Sonos setup.I updated the Sonos system in the app and also installed the new TVOS beta, but neither has helped. Also the usual reboots. Any ideas?