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Contributor I
January 29, 2026
Answered

latest update issues with alarm

  • January 29, 2026
  • 23 replies
  • 569 views

After the latest update i can no longer change the time for an alarm or set up a new alarm. All on a Samsung phone. The keyboard disappears before I can type any numbers. Don't people test these updates before they are rolled out?

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Best answer by Airgetlam

Sounds like a good reason to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

23 replies

Stanley_4
Grand Maestro
March 30, 2026

They are in my back posts, unless you have a similar network many are of no use.

However, if I see something similar posted here I mention possible solutions.

Contributor I
April 5, 2026

purtroppo a distanza di mesi, il problema della tastiera Samsung nelle sveglie non è ancora stato risolto (la tastiera appare e poi scompare subito)!!! Chiedo all’assistenza di risolvere il problema in tempi brevi, grazie. Edoardo

Airgetlam
April 5, 2026

Translation:

Unfortunately, months later, the issue with the Samsung keyboard within the alarm settings still hasn't been resolved (the keyboard appears and then immediately disappears)!!! I ask Support to resolve this issue promptly. Thank you. Edoardo

Bruce