latest update issues with alarm

I found the same issue as ​@deanchristie860 on my Galaxy Tab. However, I found that rather than touching the “hour” adjustment first; to touch the “minute” adjustment first instead. Afterwards you can move between hours and minutes freely.

Obviously, this is a work-around and surely it can’t be the way Sonos intended for setting alarm time to work. I hope Sonos addresses this in the next update.

I just tried this and unfortunately it did not work. This only started happening after the latest app update, cmon Sonos I thought you had got past this crap. It worked perfectly before, why change something that was fine.

Interesting. Have you called Sonos Support to discuss it? It probably would help them to have a full understanding of your particular issue, and why the work-around suggested by ​@AjTrek1 doesnt work for your system. 

Fortunately I also have an iPad, which does not have the same problem. Rather than spends days talking to Sonos support, I’ll wait patiently for a fix. I’m sure I’m not the only person with this issue.

One can only hope that all others who may be having the issue aren’t taking the same tack, and not supplying data to Sonos to help them fix this issue. I’m certainly glad that you have an iPad, though. 

Of course you’re right, I’m just being lazy.

Well i reached out i got what i thought i would get. You have a unstable network. Like i have run tests and installed my self. I know its stable. Everything else works on my network including my sonos. Nothing has changed, its the same as before the update. But the alarm still wont work with out c&p the hour. I got tired of my network being the so called culprit so i hung up. Sonos needs to step ot up and fix this

‘Everything else works’ is what you call a ‘false economy’. Sonos spends a lot of effort doing things most other devices don’t do, essentially constantly trying to talk to each other to maintain a sync…something almost all other devices that are connected don’t. 

In your case, there could be an issue with Sonos…although it is unlikely. I’d certainly recommend a network refresh for your Sonos, by unplugging every Sonos device, then rebooting your router. Wait two minutes, then plug back in all Sonos devices. Wait another two minutes, then check in the Sonos controller you’re running for any outstanding updates, and apply them. Finally, do your testing. 

I have a very nice network, built it myself from premium components and configured it carefully.

Had Sonos issues, I tested my network and everything looked perfect.

Still had Sonos issues that resisted everything I tried to resolve them.

The forum folks here gave me more to check and it helped some.

Sent a diagnostic and support said "it is your network." Wasn't happy about that but worked with them since they can see internal Sonos data and error logs that we users can't. Found "my" issues and when all were resolved my Sonos worked as expected.

I'm still sure some of the "your network" issues I worked on are actually Sonos issues, but ones I could configure my network to work around.

Still since my goal was working Sonos I'll call it a win.

Can you post your issues and how you solved them? I’m assuming this is beyond the typical Sonos troubleshooting so some might find it very helpful.