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Contributor I
Jan 29, 2026 10:46 PM UTC
Answered

latest update issues with alarm

After the latest update i can no longer change the time for an alarm or set up a new alarm. All on a Samsung phone. The keyboard disappears before I can type any numbers. Don't people test these updates before they are rolled out?

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Airgetlam
AirgetlamAnswer
Jan 29, 2026 11:33 PM UTC

Sounds like a good reason to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

23 replies

Stanley_4
Grand Maestro
Mar 30, 2026 5:04 AM UTC

They are in my back posts, unless you have a similar network many are of no use.

However, if I see something similar posted here I mention possible solutions.

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Contributor I
Apr 5, 2026 10:19 PM UTC

purtroppo a distanza di mesi, il problema della tastiera Samsung nelle sveglie non è ancora stato risolto (la tastiera appare e poi scompare subito)!!! Chiedo all’assistenza di risolvere il problema in tempi brevi, grazie. Edoardo

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Airgetlam
Apr 5, 2026 10:21 PM UTC

Translation:

Unfortunately, months later, the issue with the Samsung keyboard within the alarm settings still hasn't been resolved (the keyboard appears and then immediately disappears)!!! I ask Support to resolve this issue promptly. Thank you. Edoardo

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Bruce