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The Sonos app is not allowing me to enter any information under Line-in, Sources.  It says that Move 2 is “Not Connected” yet I have the iPod on and playing the 3.5mm jack into the DAC female to USB-C converter in place (purchased from the Sonos supplier as a compatible cable - a Baseus Type C Male to 3.5mm Female with built in DAC).The volume is up full on the iPod.I also tried it plugged into my laptop headphone output and it didn’t see that one either.Is there any way to configure the port without it seeing the connection so that I can play with the source level as some articles seem to indicate that this may be the issue?

I have several trhousand tracks which I converted from .wma to .flac, using the NCH Switch Sound File Converter app on Windows 11. The converted files appear to be playing on Sonos, but there is no sound.All ther files are within Sonos limits (44,100khz and 16-bit), and play perfectly well on my phone apps (Rocket Player and Pulsar), so are not corrupted.I have found that if I open one of the files in Audacity, then simpley export it back again, the file plays in Sonos.I have contacted the Sonos aupport team, and sent them a diagnostic while one of the tracks is playing, and they confirm multiple errors, so it appears that it is something to do with the Codec and how Sonos is interpreting it.I do not want to have to manually read and export every file via Audacity, so any suggestions using other software where I can perform a batch reconversion would be appreciated.

Sonos “Play” goes to sleep when not being used to conserve the battery. Is there any method remotely awakening it rather than having to push the “on” button the the speaker?

I have a wireless Play:1, a wifi router with a SIM connection, a wired raspberry pi (wired to the router), several wirelessly connecting laptops and several also wirelessly connected phones.The raspberry pi contains an mp3 library and the Sonos app on a phone correctly sees this library and also soundcloud and spotify is connected correctly to the Sonos app.The problem is that through the Sonos app if I play soundcloud or spotify all songs stop after 10-15 seconds and keep skipping.It’s not a bandwidth or speed or connection issue for sure because:From the same phone I can play the mp3 library on the raspberry pi which also connects to the Sonos Play:1 through the wifi router. So between the wifi router and the Play:1 the wireless connection is okay. On all laptops and phones, which are connected wirelessly to the wifi router we can stream netflix or any other streaming service. So the connection between the wifi router and the internet is also okay. On the laptops, using the web inter

Hi everyone, I recently tried using my Sonos setup (Beam + two One SLs) as the main audio output while gaming on my console. The sound quality is great, but I’m noticing a slight delay between the on-screen action and the audio, especially in fast-paced games.I’m currently connected via HDMI ARC, and I’ve checked basic settings, but the lag is still noticeable. Is this a common limitation when using Sonos for gaming, or are there specific settings that can help reduce the delay? Would really appreciate any advice or setup tips.

I recently upgraded my router, but now connection to speakers other than Move 2 falls off about every 24 hours. I have to unplug and re plug to get them working again

Is it possible to install a Beam 2 soundbar at my mother-in-laws home, and still be able to control it with my Sonos app that I use at my residence for my Sonos products? (Of course I would need to be at her home with her own WiFi).In other words, Is there a way to do this with my current Sonos app that I use at my home for my products, so I may go to her residence to and control her Sonos devices, too while I’m there?Thank you.

We have multiple Port players deployed throughout our building, and some of them are connected using point‑to‑point wireless links.When we contacted support about scheduling music, we were advised to use the alarm feature and were shown how to configure it. We understand this is currently a workaround and not true scheduling. While it’s not ideal—especially for commercial environments—it does generally work.However, we recently ran into a serious issue.One of our point‑to‑point links went down, and during the scheduled time, half of the building began beeping nonstop. This caused a major disruption and understandably upset many users throughout the building.In an alarm scenario, this behavior makes sense—if there’s no internet, the alarm should still sound to wake someone up. But in a music scheduling context, this becomes a real problem. Instead of a silent failure, it creates noise in public and shared spaces, which is unacceptable in a commercial environment and negatively impacts g

Come on Sonos, ive got money to spend on this set up!! Lets go!!

My Sonos Beam is connected into the HDMI ARC port of my Samsung Frame TV.The remote has been working just fine for the first few months a I’ve had the TV. I am using the standard Samsung Smart Control remote that comes with the TV.As of about a week ago (4/14/2026) the volume on the TV has stopped working when I click the  “volume up/down button on the remote.The remote otherwise works fine, but the volume/mute features are not working anymore. Someone please help.

 When I load an Amazon Music Unlimited playlist I created that has 498 tracks, why are a different amount of tracks loaded when using two different apps?  When I use Sonos S2, 400 of 498 tracks are loaded.  When I use SonoPhone all 498 tracks are loaded. If I load the 498 track playlist using SonoPhone the queue on Sonos S2 shows all 498 tracks.  Weird!  

When trying to set an alarm on Android Samsung S25Ultra the keyboard is still disappearing.I have previously contacted support   

I have the arc and have the 2 ones and have 2 fives Is there a way to connect all 5 together to make a surround system all together?

I’ve added a ProJect turntable and preamp to my Sonos setup (two Play:5s and two Play:1s).  I get good sound quality by the volume is low. Here’s how I’ve set it up: I’ve routed the turntable through a pre-amp that’s connected to a Sonos Connect which connects wirelessly to my various speakers.  I’ve tried several amps, but the volume is always low, like a 3 or 4.  I’ve adjusted the volume levels on the turntable and the speakers to full volume, but still no luck.  Any suggestions?

Hi there! I am looking for easy to set up  speakers with easy streaming for a Yoga/Pilates Studio - with good and well balanced sound across the room. Ideally, the sound quality should be the same in the whole room and not sound “cheap”. The soundsytem doesnt have to be too loud, except maybe in the “power pilates” class i turn it up a little more, but still not like a “party” atmosphere, the instructors should still be heard over the music :)The room is ~45-50m2  (5,50 x 9m).  Height is around  2,70-2,80mOne of the longer side walls is glass. Should I go for 1 Era 300 or 2 Era 100s?(Or 2 Era 300s? But little out of budget tbh) And which placement would be ideal for the Era 300 vs 2 Era 100s?Thanks in advance, i dont know much about speaker system so anything helps at this point.  

Recently i upgraded my soundbar form a cheap generic to a beam 2 to use with my existing Era 300’s as surrounds.Initial set up seemed to go ok enjoyed a week of decent sound from my TV.Yesterday, my TV suddenly reset and I lost sound. When it started to work again, SONOS defaulted to playing music form spotify rather then the TV output. The only way i can get TV as default is to remove the surrounds from the set up (making them a different system). I now have only the beam connected to the TV, this isn’t ideal as i brought this to work alongside the Era 300’s.Sorry if this is rambling.SystemAmazon Fire series 4 TVSKY QBeam 2Era 300(pair)

Every few weeks my Sonos move needs a factory reset for it to work. It’s very annoying having to wait to reset it every time I want to use it. It stays on the charger when I’m not using it

Can I turn off the voice enabled feature?

Can anyone show a single example of a Sonos working with a Samsung TV (eARC)?So disappointing these ‘premium’ products have basic compatibility issues...

Hello,I cannot get these speakers on the same network so that I can play the same music on both.

I’m trying to connect two Sonos One speakers that have been shelved for a couple of years. The app doesn’t find them. How do I reconnect?

BonjourJ’ai besoin de votre aide pour connecter mon vidéoprojecteur JMGO Ultimate 4K ayant un port HDMI eARC et la sonos Arc Ultra (qui possède aussi un port eARC). J’utilise un câble HDMI de bonne facture compatible 8K. Mais lorsque je branche les 2 appareils, l’image du vidéoprojecteur disparait pour faire place à des formes géométriques diverses et variées. C’est comme si le JMGO ne comprenait pas que son port ARC doit s’utiliser comme sortie et non pas comme entrée. Ca fait la même chose sur la 2° port HDMI du JMGO qui n’est pas ARC.Une idée pour faire fonctionner les 2 système correctement.PS: la connexion bluetooth fonctionne bien, mais j’aimerais passer par le HDMI ARC pour avoir les dolby atmos.Merci d’avance

Hi. Just bought the line in adaptor from Sonos and connected to my audio technica AT-LP3XBT. Sound playing straightaway but the sound is dropping in and out from the right speaker (the one not connected with line in).    Stereo pair set up and plays fine with Bluetooth from turntable.   Any idea what could be causing this please ?  thanks

Just left CenturyLink for Spectrum. This fixed the business related issues I was having with upload speed and video conferencing but wrecked my Sonos system’s functionality. I’ve had a perfectly working system supporting 10 different Sonos products throughout my house on CenturyLink for years, bragged about how amazing Sonos was, etc., but now, it’s all just a memory. About half of my Sonos products are constantly dropped from the app, nothing is reliable to the point I have just given up. That effortless quality is gone. I’ve talked with Spectrum support, tried their recommendations but to no avail. From research, seems like a mesh router, in particular eero 6+, may be the answer. Has anyone else had a similar experience and this was the fix?

We have a non Sonos A/V amplifier that connects in line to two rear ceiling speakers, a subwoofer and a ceiling central speaker. I want to add two wireless Sonos speakers to the frontal side of the room . I purchased a Sonos port. What would be the best option for Sonos speakers for music and theater room?