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nik9669aAnswer
Senior Virtuoso
Apr 18, 2026 2:35 PM UTC

Do you have other speakers in your system? If not, and they’re that old/unused, I’d try a factory reset of one, and then follow the instructions for setting up a new system. 

4 replies

nik9669aAnswer
Senior Virtuoso
Apr 18, 2026 2:35 PM UTC

Do you have other speakers in your system? If not, and they’re that old/unused, I’d try a factory reset of one, and then follow the instructions for setting up a new system. 

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Senior Virtuoso
Apr 18, 2026 3:20 PM UTC

If it’s a new wifi router, instructions are here:

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network
 

 

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GerryB56Author
Contributor I
Apr 18, 2026 3:24 PM UTC

Thanks. Good advice and both speakers are now playing. Appreciate your help. 

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Senior Virtuoso
Apr 18, 2026 3:38 PM UTC

Enjoy (again)! 2 years without is a long time. 

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