alexa Plus and volume - expected behaviour?

Question

Hi - I’ve been using Echo Dots for years to control my many Sonos devices. I have set up groups in the Alexa app, so I don’t have to say the room / group name each time. So I could say ‘Alexa play Rumours’ and it would play on the Sonos in the room I was in. I could also say ‘Alexa volume up’ and this would be applied to the correct Sonos speaker. All as expected.

I now have Alexa Plus. The first command, above, works as before. But now any command to change volume is applied to both the Echo device and the Sonos device. I now have to specify the room name to ensure volume is only applied to the Sonos speaker.
so I just want to check if this is now the new expected behaviour or not?
many thanks

Andrew

melvimbe · Accepted Answer

You probably want to ask that question of Alexa+ support. Obviously, nothing on the Sonos side is going to be a factor in controlling the volume of your echo dot. That said, reviewing this document may help, although it was written for Alexa, not Alexa +.

Personally. I haven’t used Amazon to control my Sonos for years, opting for Sonos Voice control instead. I still have Alexa+ in my home, but I use it for general information and other smart home control, not for controlling Sonos.

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